James and the LD team have been absolutely amazing, working alongside my fiance every step of the way to create my dream ring. They are incredibly communicative, professional, patient, and honest - al... もっと見る
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Supportive, top quality product and excellent customer service. I had loads of questions for James which he had no problem answering in detail. Advice on things etc. Ring is great, Mrs loves... もっと見る
If you're thinking about getting down on one knee and popping the question, you've found where you need to be. No hard sell, no tricks, no gimmicks. Just honest people, trying to make our mo... もっと見る
Incredible service and I’m over the moon with my ring. Miranda and James were so helpful and communicated with me regularly. I would highly recommend London Diamonds to anyone.
企業情報
London Diamonds Official について
当該企業による記述
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
当該企業による記述
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
連絡先
24 Greville Street, EC1N 8SS, LONDON, 英国
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing service and communication
Amazing service and communication. The diamonds are beautiful and come beautifully packaged. Every purchase feels special. Highly recommended.

London Diamonds Official からの回答
I knew as soon as I came across London…
I knew as soon as I came across London Diamonds on instagram many years ago that I wanted my engagement ring to be from these guys. The service they provide is amazing, I finally got my LD ring and it’s even more beautiful than I could imagine!

London Diamonds Official からの回答
My fiancé loves the ring
My fiancé loves the ring. I got the size completely wrong, but London Diamonds were excellent from start to finish, and are adjusting it for us for free. Could not recommend more! Thanks guys

London Diamonds Official からの回答
5-star service from start to finish
⭐⭐⭐⭐⭐
My now-fiancé was understandably a little nervous about ordering my engagement ring, but James at London Diamonds completely put his mind at ease. He explained everything in incredible detail, answered all of his questions, and the communication throughout was fantastic.
They went above and beyond to ensure the ring was delivered on a day when I was at work, and the package was fully insured and trackable for complete peace of mind.
The ring itself is absolutely beautiful and everything I could have hoped for. The lifetime guarantee and complimentary cleaning services are also a wonderful bonus.
Thank you so much to everyone at London Diamonds for making such a special moment perfect for us. We couldn’t be happier! 💍🤍

London Diamonds Official からの回答
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I found London Diamonds to be professional, friendly, and incredibly easy to work with from start to finish. Every part of the process was handled brilliantly, from ring sizing and choosing the style to selecting the stone size and clarity. Everything was explained clearly, and at no point did I feel pressured into buying anything.
The value for money for what I received is, in my opinion, second to none. The quality of the ring and the overall service exceeded my expectations, making the entire experience a genuine five-star one.
A special mention must go to James, who I dealt with throughout the process. He has been an absolute pleasure to deal with from day one—knowledgeable, patient, professional, and always happy to help. Nothing ever felt like too much trouble, and he made the whole experience enjoyable and stress-free.
What really stood out was the aftercare. I needed the ring resized after purchase, and the service was just as good as it was on day one. There was no sense that the sale was over and support had ended – they were helpful, responsive, and professional throughout.
I honestly wouldn’t shop anywhere else for jewellery now. We will definitely be returning to London Diamonds for our wedding bands and any future jewellery purchases.
A huge thank you to James and the whole team. Highly recommended.

London Diamonds Official からの回答
Seamless and Authentic
Buying an engagement ring is (hopefully) the first time for everyone. LDO make a process that can be daunting, nervy, and difficult as stress free and as simple as possible.
I got in touch with James and within a few days we have put together a beautiful bespoke ring which my partner absolutely loves.
I had a fairly small turn around time but that was not an issue for the team. The ring was ready and I collected in person within about 5 weeks. James explained what they had made in expert detail and I left knowing that the ring that would sit on my partners hand was not only beautifully made, but also had full protection if anything were to happen to it in the future.
I cannot recommend these guys enough. Maggie, James, and the rest of the team have a seamless, authentic, and trustworthy business going.
Thank you LDO!!!

London Diamonds Official からの回答
I cannot recommend London Diamonds…
I cannot recommend London Diamonds highly enough.
From the very beginning, James was incredibly patient, knowledgeable, and supportive throughout the entire design process. He took the time to understand exactly what I wanted while offering his expert guidance.
When I collected my ring, I was honestly close to tears. It is absolutely perfect, exactly as I had envisioned it, and even more beautiful in person. The craftsmanship is exceptional, and the attention to detail is outstanding.
If you’re looking for a truly special piece of jewellery, I wouldn’t hesitate to recommend James and the team at London Diamonds.

London Diamonds Official からの回答
Excellent experience all round. …
James and the team demonstrated nothing but excellence throughout the process of designing my fiancée’s engagement ring. James walked us through the process and showed us a huge number stones with different cuts and sizes before we settled on the one that was right for us. The whole process was seamless and, after we made a couple of last minute tweaks, the ring is simply perfect.
I would wholeheartedly recommend them.
My fiancé bought my engagement ring…
My fiancé bought my engagement ring from London diamonds, and it’s absolutely stunning. I’m always getting so many compliments on how lovely my engagement ring is and how sparkly the diamond is. I have received my wedding band to compliment my lovely engagement ring. The process was so simple and easy and the team were so helpful.
My boyfriend got the ring from London…
My boyfriend got the ring from London diamonds and all I can say is it’s beautiful! He was very unsure about the process but they helped guide him through. They gave clear advice, were happy to make changes if needed and were very transparent from beginning to end! Thank you so much
Thanks so much James for the brilliant…
Thanks so much James for the brilliant customer service (as always) and for the speedy delivery of the rings and even the box! Honestly so glad to have gotten use - defos the best company out there as you guys genuinely care about your customers! Can’t wait to buy another ring/band from you guys in the future!
Super Service and even better Ring!
James was so helpful and got back to me straight away when I had any questions. Was such an easy process, helping my dad order a ring for my mum. The ring itself is unbelievable! So beautiful! I’m tempted to get one for myself lol
Thank you LD, will definitely be using you again 🙂♥️
Stunning service for a stunning ring
London diamonds service is absolutely next level. Super friendly and informative communication from James on the socials/whatsapp. I’ve also just had my stunning engagement ring resized under its life time warranty , which was not only efficient but it’s come back cleaned and like new again!
I can not be happier with the whole…
I can not be happier with the whole service from start to finish from London diamonds.
The communication, advise, numerous questions asked and answered with re assurance and amazing customer service.
Everything made me feel very secure and trusting in ordering from here.
The ring was delivered within 2-3 weeks . It was shipped with tracking and arrived perfectly.
The quality of the ring itself is mesmerising, along with the lifetime guarantee for cleaning and servicing.
I can honestly say I would never order a diamond from anywhere else. Amazing experience . Thank you for being part in an amazing moment and memory.
All my thanks
Dan .
5 star service - stunning ring
James was professional informative and really helpful. I went in the beginning looking for advice and James wasn’t pushing for a sale just helped me understand what I should look out for which is why we went with London Diamonds. Cannot explain how much I appreciated his advice and the ring is more than what I could have expected. Quality of the stone and ring in general is amazing and the process was easy and simple and James was very responsive to any questions. Thank you for making what is a stressful process seem very easy.
Great experience using London Diamond
Great experience using London Diamond. Quick to respond excellent customer service.
5* service
My fiancé bought my engagement ring from London diamonds after a lot of not so subtle hints from me 😅.
It was everything I wanted and more! We get married in a couple of months and I wanted to get my ring resized and cleaned before the big day. I messaged them on instagram and received super speedy, personalised responses, no jargon and straight to the point!
I sent my ring into them last Thursday afternoon, and received it back this morning (1 week later), resized, cleaned and sent back in a new box (mine was a bit battered) all for FREE under their lifetime warranty.
Honestly couldn’t ask for better service and I’m so happy my fiancé used them to buy my engagement ring. When we upgrade our wedding rings, we’ll definitely come back! 💖
Amazing customer service
This company is honestly amazing. The customer service is outstanding. James replies so fast and is so helpful. I know my partner found ordering the ring really easy but on top of that I recently damaged it and feared the worst! However, it has been returned a week later, no longer bent and as shiny as ever!
Couldn’t recommend these guys more! Will definitely return for wedding bands!
James and the team at London Diamonds…
James and the team at London Diamonds were incredible to deal with. They went above and beyond to get a beautifully bespoke ring made and delivered on a very tight time frame, in order to be able to ask the big question on St Dwynwens day (Welsh Valentines) & Burns night, a cultural nod to both myself and my FIANCÉ.
Thank you again for everything, couldn't recommend you guys at London diamonds enough!
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