James and the LD team have been absolutely amazing, working alongside my fiance every step of the way to create my dream ring. They are incredibly communicative, professional, patient, and honest - al... もっと見る
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Supportive, top quality product and excellent customer service. I had loads of questions for James which he had no problem answering in detail. Advice on things etc. Ring is great, Mrs loves... もっと見る
If you're thinking about getting down on one knee and popping the question, you've found where you need to be. No hard sell, no tricks, no gimmicks. Just honest people, trying to make our mo... もっと見る
Incredible service and I’m over the moon with my ring. Miranda and James were so helpful and communicated with me regularly. I would highly recommend London Diamonds to anyone.
企業情報
London Diamonds Official について
当該企業による記述
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
当該企業による記述
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
連絡先
24 Greville Street, EC1N 8SS, LONDON, 英国
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from James and the…
Excellent service from James and the team! A professional yet very friendly service throughout, I appreciated the complete honesty and no pushiness whatsoever. My ring arrived today and I could not be happier knowing it’s top quality and for a very good price. The sparkle of the ring is unreal!! Would recommend London Diamonds to anyone in a heartbeat!
Amazing customer service from start to…
Amazing customer service from start to finish . James is just incredible at what he does and my ring is exactly what i had hoped for . Thankyou James and Team - Simply the best x
Highly recommended -fantastic products and service
Hidden halo diamond engagement ring amazing ! Wife is thrilled and many compliments. James and the team provided exceptional service -can highly recommend London Diamonds !
Amazing customer service
Amazing customer service . Thankyou James for been so helpful with me.
My rings are just so beautiful I couldn’t be more happy. The box is pretty fancy too 🫶🏻 Just everything is perfect. Fantastic company
Great customer service and quality product
Great customer service, arrived as expected and on time. My now fiancée is in love with the ring.
Super quick! Super sparkly ✨️
I just wanted to thank all the london diamonds team I sent my ring back to be re sized, the form said to allow 2-3 weeks, it was sent back within a week and looks brand new! Its been cleaned up so nice its sparkling ✨️
Fits lovely!
Thank you all xxx
I had a great experience with London…
I had a great experience with London Diamonds while choosing an engagement ring for my fiancée. The whole process was smooth and enjoyable, and the quality of the ring is absolutely stunning.
A special thank you to Miranda, who guided me through every step with professionalism and care. She made everything easy and stress-free, and I truly appreciated her help.
I highly recommend London Diamonds for their excellent service and beautiful craftsmanship.
Wonderful bespoke service from Miranda…
Wonderful bespoke service from Miranda and James. Support team worked with me for a clear and honest process to organise a wonderful engagement ring for my now fiancé Aleksandra.
From the deposit to the final payment and delivery of the ring, everything was done easily, understandably and they took all of my considerations into the build and design.
In these circumstances I wanted the experts to build the ring as I’m no expert in understanding the important quirks of rings, like the importance of the sitting height, the stability of the bezel, the comfort fit, all things I would not have been able to organise myself.
London diamonds sourced a wonderfully cut diamond in a lovely setting providing my fiancé with her dream ring.
Thanks again to the team for their prompt and clear communication throughout this process, it has been a pleasure to work with them!
Would recommend
We found London Diamonds on instagram and loved their rings. We found the exact ring we were looking for available to order from the website, and messaged for advice on lead in time and size which was promptly and reassuringly responded to. 3 weeks later the perfect ring arrived, securely delivered and beautifully packaged. We will be back for our wedding bands. Thank you LD!
Incredible!
From start to finish I had the best experience and James was just fantastic! I would highly recommend LD! And not to mention, my new engagement ring is INSANE!!!!!!!!!
Five stars to James and the WHOLE team…
Five stars to James and the WHOLE team at LondonDiamonds for helping me design the perfect engagement ring. I went in with no clue where to begin, but James patiently guided me through every step and never minded the constant stream of WhatsApp questions. The finished ring was flawless, and my partner hasn’t stopped admiring it. Thank you all.
I found London Diamonds on instagram…
I found London Diamonds on instagram and noted they done a stunning example of my preferred ring- a marquise cut, hidden halo in 18k gold and for a very fair price too! I done a lot of looking around and couldn’t beat their price or product. I pointed the chosen ring and LD in the direction of my partner and he purchased and proposed 7 months later!! He was very happy with the service and communication.
Superb experience
Superb experience, kept me informed from start to finish and a beautifully crafted piece of jewellery.
Strongly recommend.
Fantastic company
I can not recommend London Diamonds enough, from start to finish they’ve been nothing short of incredible.
Personally, I had absolutely no idea about rings or what I was looking for. I dropped them a message on Instagram and they were really attentive and made the entire process extremely simple. Within a month I’d messaged and received the ring.
They also helped me guess my fiancés ring size based on pictures and pretty much nailed it!
The ring itself was perfect and came really neatly packed and presented.
The ring did fit but she prefers them slightly looser. LD offered for it to be resized, we posted it out on Sunday and received it back today (Saturday - 6 days later).
Honestly, nothing but praise for them and recommended them to all my mates
The service was nothing short of outstandi
From start to finish, this has been one of the most wonderful online shopping experiences I’ve ever had. The team behind this shop truly go above and beyond in every way.
The service was nothing short of outstanding — professional, warm, and incredibly attentive. Communication was seamless, with clear updates, thoughtful responses, and genuine care throughout the entire process. I never once felt out of the loop, and every question I had was answered with patience and expertise.
Most importantly, the engagement ring itself is absolutely stunning — beautifully crafted, high quality, and even more breathtaking in person than I could have imagined.
What could have been a stressful process felt instead like a joyful and memorable experience. It’s clear that this business genuinely cares about its customers and takes real pride in what they do.
I cannot recommend them highly enough. If you’re looking for an engagement ring with amazing craftsmanship and equally amazing service, this is the place to go. 💍✨
Engagement and wedding band
After my fiancé purchased my engagement ring from LD in 2024 and he had told me how brilliant the service/smooth the process was (as well as how stunning/well made the ring is), I knew I wanted my wedding band to also made by LD.
I discussed what I wanted with James who came up with a bespoke design for my wedding ring and sent through for my approval within a couple of days! My ring arrived today and I couldn’t be happier! It’s absolutely beautiful and exactly what I wanted. The whole process was seamless. Always had quick, knowledgeable responses to any questions I had and just overall great customer service. Would 100% recommend to anybody looking to purchase, LD are the best in the business!!
This was my first purchase from LD…
This was my first purchase from LD but I’m already planning my next one. Communication was excellent, the ring is beautiful and the packaging/presentation was an unexpected bonus. One very happy wife on her birthday thanks to LD!
Fantastic Service
James looked after me and made the process super simple. Response times were very quick and they were very attentive to any questions I would have.
Amazing service from start to finish
Amazing service from start to finish, kept in touch throughout the whole process and couldn’t be any more helpful.
Thanks again!
Beautiful ring & excellent customer service
From first contact the experience with LD has been excellent. The ring I had asked for was a bit different to others but there was no problem at all in making it happen. Responses were quick and updates were regular which help make it a comfortable and pleasant experience. Would highly recommend LD to anyone. My partner was over the moon with the ring also.
Trustpilot エクスペリエンス
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よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








