Longsons レビュー 

39
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Longsons was very helpful and friendly, would recommend them alot, thankyou for the hamper it was a very sweet gesture, thankyou for all your hard work

5つ星のうち5の評価

We found Longsons to be an extremely professional estate agents to deal with. We were in a chain of five and Kyle Clarke of Longsons was very pro active in finding out the situation of buyers and sell... もっと見る

企業が回答しました

5つ星のうち5の評価

Throughout the ups and downs of selling our beloved house, the team at Longsons held our hands throughout the process with friendly and professional attitudes. No hard sell like some companies, we app... もっと見る

企業が回答しました

5つ星のうち3の評価

Apart from the brochure they didn't really do much else. We notified them of an interested person who eventually purchased our property so they didn't have to work too hard. Didn't hear a great deal f... もっと見る

企業が回答しました

企業情報

  1. 不動産業
  2. ・
  3. 不動産管理会社

当該企業による記述

Longsons, award winning Estate Agents and Lettings Agents in Swaffham covering Watton, Dereham and Fakenham. Longsons have deservedly built a strong reputation as an independent specialists in the local property market. Whether looking to buy, ell or let your property, you can be assured you will receive our unique, friendly, professional first-class service.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

39件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(39)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Extremely Satisfied

We found Longsons to be an extremely professional estate agents to deal with. We were in a chain of five and Kyle Clarke of Longsons was very pro active in finding out the situation of buyers and sellers up and down the chain. He went above and beyond in keeping us informed over what turned out to be a long and protracted process brought about by people lower in the chain. Longsons and Kyle in particular were a pleasure to deal with throughout.

2024年10月17日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Martin,

Thank you so much for taking the time to share your experience with Longsons. We are thrilled to hear that you found our services professional and that Kyle Clarke was able to assist in navigating the complexities of your property chain.

Kyle is a valued member of our team, and it’s wonderful to know his proactive approach made a positive impact during what was a protracted process.

We hope you are settling in well and are very happy in your new home. Please do not hesitate to reach out if there's anything more we can do for you in the future.

Warm regards,
The Longsons Team

5つ星のうち5の評価

Highly Recommended

Lonsons in Watton were recommended to us by 3 separate locals, one of whom was a Landlord, and we were not disappointed. We had 2 1/2 sales chains, each time we had problems lower down in the chain with the 3x 1st time buyers. Longsons had good communication and advice throughout, and we would definitely use them again.

2024年9月12日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Dawn,

Thank you so much for taking the time to leave us such a lovely five-star review! We are delighted to hear that you had a positive experience with Longsons in Watton and that our team was able to assist you through the complexities of your sales chain.

Your kind words and recommendation mean a lot to us. We wish you all the best!

Kindest regards, The Longsons Team

5つ星のうち1の評価

Incompetent staff on booking viewings!

Abysmal service from this company regarding booking a viewing. I arranged to view a 4 bed bungalow in Ashill on Saturday 7th September. I was the first person who had asked to view. I said I wanted to see it ASAP as it was a lovely bungalow and I knew it would get snapped up quickly. I have been house hunting for 2 years and hardly seen anything I want to view! I was told I couldn't see it before Saturday as the owners had dogs and worked and the agent couldn't get in to the house on week days. I said if anything changes please do let me know as I can view any day any time and I absolutely love it. Today I get a call saying my viewing is cancelled as someone has viewed it and an offer has been accepted. To say I'm upset is an understatement. So I've lost the chance of viewing one of the only properties I have liked because Andrew did not take any notes down that I wanted to view it earlier! I should have viewed it before the people who have managed to view and offer on it! I'm sure I would have offered on it and got my chance to get that property instead! I would give zero stars if I could. Very unprofessional and total incompetence! I would suggest Andrew needs further training! It doesn't take a lot to write a note saying when a potential buyer is able to view!

2024年9月3日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Thank you for sharing your experience, although we are deeply sorry to hear about the inconvenience you faced regarding your viewing appointment.

First and foremost, please accept our sincerest apologies for the distress and frustration this situation has caused you. We understand how challenging house hunting can be, particularly when you've been searching for an extended period, and it's disheartening to miss out on a property you were excited about.

It's evident there was a breakdown in communication regarding your viewing request. We take full responsibility for this oversight. Please know that this is not reflective of the service standards we strive to uphold.

If there's anything we can do to assist you further in your property search, please do not hesitate to reach out. We would be more than happy to personally help you find another suitable property that meets your needs.

Once again, we are very sorry for the inconvenience and disappointment this has caused.

Kind Regards,
The Longsons Team

5つ星のうち5の評価

proffesional service

im truelly gratefull for the proffesional services of Longsons Watton .in particular Andrew and Ryan . i live abroad and in selling my fathers house was not easy living so far away..Longsons constantly kept me informed of all visits and progresses throughout the sale process..i would have no hessitation in recomending them .100 percent proffesional

2024年3月16日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Stephen, we're absolutely thrilled to hear such positive feedback about our services and the professionalism of our team, particularly Andrew and Ryan. At Longsons, we strive to make the sales process as smooth and stress-free as possible, and we're delighted to know we succeeded in doing so for you, especially given the challenges presented by distance.

Thank you for taking the time to share your experience and for recommending us – it means the world to our team. We're grateful for the trust you placed in us for such an important transaction as selling your father's house.

We wish you all the best! Should you require assistance in the future, please do not hesitate to reach out.

Kindest regards,
The Longsons Team

5つ星のうち5の評価

I recently had an excellent experience…

I recently had an excellent experience with Longsons. Their professionalism and prompt communication made the entire process smooth. They were attentive to my needs, addressing any concerns promptly. Overall, a reliable and efficient service that I highly recommend.

2023年10月17日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Thank you for your kind review, Salman! We're so pleased to hear that you had a great experience with us, and we truly appreciate you taking the time to share it.

At Longsons, we take great pride in delivering excellent customer service and strive to make every customer as satisfied with their experience as you were with yours. We are thrilled that you would recommend us to others and use us again yourself, it means a great deal to us.

5つ星のうち5の評価

Extremely helpful and professional

Everything was so nice and easy. Everyone very helpful and always did what they said they would do. I highly recommend longsons in Watton

2023年12月5日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Maxine, thank you so much for taking the time to leave such a wonderful five-star review! It was our absolute pleasure to assist you throughout the purchase and we hope that you're very happy in your new home! We wish you all the best. Kindest regards, The Longsons Team

5つ星のうち5の評価

Very helpful throughout our sale

Luisa was very helpful throughout, keeping us informed throughout the process (as the seller).

2023年11月7日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Thank you for your review, Mark! We are thrilled to hear that Luisa was helpful during the sale process. At Longsons, we understand that buying or selling a home can be a complex and trying experience, and so we strive to provide excellent customer service throughout every transaction. We'll be sure to pass on your kind words to the team. We wish you all the best! Kindest regards, The Longsons team

5つ星のうち5の評価

Best agents I’ve ever gone through…

The best agents I’ve ever gone through when buying a property. Everyone was always keen to help and answer any questions I had regarding the purchase quickly and efficiently. would not hesitate in recommending to anyone whether buying or selling a property. Lovely team. Thank you very much!

2023年9月28日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Thank you Linda for your kind review! We are thrilled that you had such a positive experience with us here at Longsons when it came to purchasing your property. It's so wonderful to hear that our team was able to provide efficient and helpful assistance during this process. We hope that you're very happy in your new home and wish you all the best! Should you ever need our services again, we'd love to be of help once more. Thanks again for taking the time to share this review with us!

5つ星のうち3の評価

Same as the others

Apart from the brochure they didn't really do much else. We notified them of an interested person who eventually purchased our property so they didn't have to work too hard. Didn't hear a great deal from them and even when the individual who was handling us left the company they didn't even tell us. No better or worse than any other estate agent.

2023年9月28日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Thank you for taking the time to review your experience with Longsons, Robert. We apologise for our lack of communication during the process and for any inconvenience this may have caused. We are glad to hear that all ended well and your property was successfully sold however.

At Longsons, customer service is our top priority and we aim to provide an exceptional level of communication and support throughout all of our interactions with clients. It appears this may not of come across during your experience and we would love to learn more; feel free to contact us directly so we can discuss further.

5つ星のうち5の評価

Longsons Estate Agents in Watton were…

Longsons Estate Agents in Watton were engaged to sell my 90 year old parents Bungalow in Hingham this year and I am delighted to say that their client care and customer service was without doubt second to none!! Louisa, Nick, Luke and Andrew were outstanding throughout the entire process. Their willingness to help out (with me living in London) to act as witness signatures and travel back and forth to their property exceeded all my expectations. I would not hesitate to recommend Longsons in Watton to anyone wishing to sell their property or indeed buy their onward purchase. A huge thank you to the entire team there for all the help and assistance you provided us with…..10/10 Brian Furness

2023年7月24日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Brian, thank you so much for taking the time to leave such a wonderful review and for sharing your experience. We are so pleased to hear that our Watton team exceeded your expectations! As a family-run business, customer care is at the heart of what we do, so it is truly rewarding that this was recognised by yourselves. Thank you for choosing Longsons and we wish you and your parents all the best! Kindest regards, The Longsons Team

5つ星のうち5の評価

Longsons made the move very smooth and…

Longsons made the move very smooth and the staff are excellent. Would deffinitely recomend using them for a personal service that keeps you informed at every step

2023年6月21日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Thank you very much for your kind words, John! It is our pleasure to assist you through the process and we are delighted to hear that your experience with us was positive. We hope that you are very happy in your new home! Kind regards, The Longsons Team

5つ星のうち2の評価

Commenting as a landlord

I can only comment as a landlord, I have no experience of the sale side.
Unfortunately my experience as a landlord with Longsons has not been great and I am now financially out of pocket. Their communication is abysmal. Inspections are carried out but faults are not reported back until it's too late. The old saying of no news is good news does not apply here. Shop around before you commit.

2023年5月9日
自発的なレビュー
5つ星のうち5の評価

Swaffham Estate agent excellence.

Property presentation excellent. All contact was prompt, civil and meaningful. No broken promises of 'I'll call you back'. Needless to say we're very happy with our house purchase.

2023年3月27日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Dave, thank you so much for your kind words and five star review! We are so pleased to hear that you had a positive experience throughout your house purchase. We hope that you're very happy in your new home! Kindest regards, The Longsons Team

5つ星のうち5の評価

Very helpful and friendly service

Very helpful and friendly service. Made moving home very easy and they where very quick to keep you updated on progress.

2023年3月17日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi April, thank you for taking the time to leave such a lovely review and for sharing your customer experience. We are so pleased to hear that you a positive experience with the team! We wish you all the best! Kindest regards, The Longsons Team

5つ星のうち5の評価

I was buying through Longsons so didn’t…

I was buying through Longsons so didn’t expect much contact but Imogen called me nearly every week. She had been in touch with my solicitor and provided reassuring updates. The team actually asked me if I would like to view the property again, I went 3 times in total which was very helpful. Thank you to the Longsons team.

2023年1月6日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Rose, thank you for taking the time to leave such a wonderful five star review and for sharing your customer experience. We are so pleased to hear that you had such a positive experience with us and that Imogen provided an excellent service as always! We hope that you're very happy in your new home. Kind regards, The Longsons Team

5つ星のうち5の評価

Selling a property through Longsons - Watton Branch.

I recently sold my property through Longsons Watton Branch. What a fantastic team- Luke, Luisa, Nick and Imogen (who is now in the Swaffham office). Having asked in total three estate agents to value my property, I decided to go with a Longsons a small, local, estate agent which doesn't have the large, detached, corporate selling pressure I found the others did. During my initial meeting with Luke, he listened to everything I was looking for in an estate agency and he worked everything through with me courteously and sensitively. His knowledge and experience of the market was very helpful and it was clear from the start that he would be working for ME, the vendor. Communication with the team was excellent at every stage with at least one weekly phone from them to touch base, even if there was nothing to report during the sale at that time. It was great NOT to have to worry about feeling forgotten under a pile of other vendors as I have experienced when I've sold previous properties.
As a client, Luke, Luisa, Nick and Imogen all made me feel welcome, heard, understood and supported through every step. Every sale stage was explained thoroughly and if I had any questions, it was wonderful to always find a member of staff at the end of the phone rather than ringing and ringing and having to leave a message on an answerphone (as I've experienced with other estate agents). Every email I've sent has always been responded swiftly and the team's conduct has always been impeccable and with a sense of humour. This is the first estate agents where I feel that the staff can really relate to what it's like to sell a property and want to genuinely help, rather than just reach targets on a monthly basis which is what I was left feeling with the national, larger estate agents. Luisa has a wonderful approach with clients and her authenticity when going through the process with clients is very welcome. I wouldn't hesitate to recommend Longsons to anyone thinking about selling their property. You will definitely be in control of the sale of your largest and probably more important asset. You will be gently guided by the wealth of experience the team has. I will definitely be using Longsons again for any future sales I may have. Thank you to all of you and keep the wonderfully warm, personal approach you have.

2022年11月30日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Amanda, thank you for taking the time to leave such a wonderful five star review and for sharing your customer experience. The Longsons team are dedicated to providing the highest level of customer service to our customers so it's truly so wonderful to reach such a lovely review! We'll be sure to pass on your kind words to the team. Thank you for choosing Longsons and we wish you all the best! Kindest regards, The Longsons Team

5つ星のうち4の評価

When purchasing a property it’s always…

When purchasing a property it’s always good to have an agent who does their home work, knows what’s needed to be done and has good customer service after all it’s an expensive business purchasing property …. So making sure you get exactly what you want with the right assistance and information is vital.

So when we purchased a property through Longsons we had the assistance of Gary Long who we found to be helpful, not pushy or argumentative but professional, polite, knowledgeable, proactive and accommodating right to the very end of the purchase.

If I was to purchase another property through Longsons then would definitely be asking for Gary Long’s assistance.

2022年11月18日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Camilla, thank you so much for your lovely review. We are so pleased to hear that you had a positive experience, and that Gary in particular provided an excellent service as always! We hope that you're very happy in your new home! Kindest regards, The Longsons Team

5つ星のうち5の評価

Outstanding Service

Bought a house through Longsons and was amazed at their level of service. It was a difficult purchase due to the seller who seemed totally out of his depth, at every stage Kevin and Kyle were there holding his hand and keeping the process on track. The energy and time they put in to seeing the process through was quite an eye opener. I would not hesitate to use Longsons for my next sale as they are a very dedicated, professional and friendly company. Well done and thank you to Kevin and team

2022年11月4日
自発的なレビュー
Longsons ロゴ

Longsons からの回答

Hi Chris, thank you so much for taking the time to leave this wonderful 5-star review and for sharing your customer experience. It was an absolute pleasure to help you with the purchase of your new home. We'll be sure to pass your kind comments to the Kevin and the team! Wishing you the very best in your new home! Kindest regards, The Longsons team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報