Love Property Co Solihull レビュー 10

TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 不動産業

当該企業による記述

Love Property Co is a family-run estate agency based in the heart of Knowle, Solihull, proudly serving Knowle, Dorridge, Solihull, and the surrounding areas. With years of experience and deep local roots, our team is passionate about providing a personal and professional service that goes above and beyond expectations. We specialise in sales, lettings and property management, offering honest advice and tailored solutions to homeowners, landlords, tenants, and buyers alike. Whether you're a first-time buyer, seasoned landlord, or looking to make your next move, we’re here to guide you every step of the way. Our clients value our transparency, communication, and local knowledge. Every member of our team was born, raised, or lives in the area – which means we don’t just work here, we care deeply about the community and the people we serve. At Love Property Co, it's not just about bricks and mortar — it’s about people, trust, and helping you find a place to truly call home. That’s why so much of our business comes through word of mouth and referrals. Because your home is where the heart is – and at Love Property, it’s all about the love.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

10件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fab Love Property Team

We had a really great experience with Love Property
Very professional but lovely people too
Always a smile and a cake when I dropped into the office
Everything went super smoothly and speedily
We are very grateful for our new home, all thanks to the fab ladies at Love Property
Thank you 👍🏼😊

2026年4月8日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you so much for your lovely review 💛

We’re delighted to hear you had such a great experience with us and that everything went smoothly from start to finish. Creating a professional yet friendly and welcoming environment is really important to us — and we’re so glad you enjoyed the visits (and the cake! 😊🍰)

It was a pleasure helping you secure your new home, and we’re so grateful for your kind words about the team.

Wishing you lots of happiness in your new home 🏡

From all the team at Love Property Co

5つ星のうち1の評価

Outrageously poor service and neglect…

Outrageously poor service and neglect throughout our 16 month tenancy with a baby. Ignored emails re repairs they were liable for months, tried to take money from our deposit for faults of their own. Refused to acknowledge wear and tear, or that a very poorly and cheaply “decorated” house would obviously incur further deterioration. Left litter in our house when we moved in, rather than removing it they PUT PHOTOS ON THE INVENTORY!? Poor customer service, slow replies, no urgency, terrible attitudes from all staff I spoke to. Their priorities well and truly lie with useless landlords who do not meet law-required deadlines for repairs. Outrageously terrible agent. Would strongly advise everyone looking to rent to stay away from love property unless you fancy doing everything yourself and going months without access to garage/ washing machine and live broken fences allowing neighbours dogs to potty in your garden (with a baby). Unbelievable that they can get away with treating people this poorly when it affects every aspect of their life. I had to do washing continuously in the bath at 20 weeks pregnant because the washing machine broke over and over and over again. Worst 16 months of my life.

2026年3月7日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

We take all feedback seriously and are sorry to hear that you feel dissatisfied with your experience.

As a family-run business managing over 200 properties, we work hard to maintain positive relationships with both our tenants and landlords, and to ensure properties are well maintained and compliant throughout each tenancy.

We would like to clarify that during the 16-month tenancy, all reported maintenance issues and those identified during routine inspections were addressed. This included the installation of a new oven, new washer dryer and new shower, along with repairs to the garage door and fencing.

We also use an independent, professional inventory company to carry out all check-in and check-out reports to ensure fairness and transparency for all parties. At the end of the tenancy, the property was not returned in a condition suitable for a new tenant to move in, and additional cleaning, carpet cleaning and garden works were required. These were agreed with yourself and resolved through the deposit process.

We are, however, sorry if you felt our communication or service fell below expectations at any stage, as this is not the standard we aim to deliver. We are continually reviewing our processes and investing in improvements to ensure the best possible experience for our clients.

We wish you all the best for the future.

— Love Property Co

5つ星のうち5の評価

A great experience, highly recommend

We were very happy with the service that we received from Love Property. From the initial viewing through to collection of the keys, the Love Property team were professional, supportive and human! Quick to respond to follow up queries during the process. We wouldn’t hesitate to recommend them. Thank you!

2026年3月27日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you so much for your lovely review and recommendation 💛

We’re delighted to hear you had such a positive experience from the initial viewing right through to collecting your keys. Providing a professional yet personal service is something we pride ourselves on, so it’s great to know that came across.

Thank you for placing your trust in us — it was a pleasure to help you with your move 🏡

Wishing you all the best in your new home!

From all the team at Love Property Co

5つ星のうち5の評価

A Truly Exceptional Team

A Truly Exceptional Team
I just wanted to take a moment to say how much I admire your company. You are such an incredible team of people—it’s clear that you don’t just run a business, you genuinely care about others, and that really sets you apart.
I would often see Pete from a distance walking their beautiful family dog in bentley heath park, always with a smile and such a cheerful, positive presence. Kerry, you are so warm, kind, and friendly—it really shines through.
Although I didn’t get the chance to meet the rest of the team in person, following your stories on social media makes it obvious that you are truly one of the best estate agents in the business.
You all deserve every success. I sincerely wish you continued happiness and growth, and I hope our paths may cross again in the future.
Warmest wishes,
Eve from Widney road

2026年4月1日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you so much for taking the time to write such a kind and heartfelt review 💛

Your words truly mean a lot to us. As a family-run business, it’s so important that we create a genuine, supportive and positive experience for everyone we meet — so it’s wonderful to hear that this comes across, both in person and through our social media.

Pete will be smiling even more on his walks now, and Kerry will be especially touched by your lovely comments 😊

Thank you again for your support and encouragement — we really do appreciate it. We hope our paths cross again in the future too.

Warmest wishes,
From all the team at Love Property Co 🏡

5つ星のうち5の評価

Love Property - Pack a punch.

Love Property are a small, family run business who punch way above their weight. Courteous and professional at all times. They get things done. They never give up.
Kerry is tenacious in chasing anyone who is not responding. Strongly recommend.

2026年3月12日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you so much for such a fantastic review — it really means a lot to us.

We’re proud to be a family-run business and always aim to go above and beyond for our clients, so it’s great to hear that this came across throughout your experience.

Kerry will be especially pleased to hear your kind words — she certainly doesn’t give up!

Thank you again for your recommendation and for choosing Love Property Co. 🏡

5つ星のうち5の評価

Kerry and the team are outstanding

Kerry and the team are outstanding, any queries are dealt with immediately and nothing is too much trouble. I wouldn’t want to use another agent!

2026年2月10日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you very much for your kind words.

We’re delighted to hear that you’ve been happy with the service Kerry and the team have provided. Responding promptly and ensuring nothing is ever too much trouble is exactly the standard we aim to maintain.

Your feedback truly means a great deal to us, and we really appreciate your continued trust in Love Property Co.

5つ星のうち5の評価

Love property used a professional…

Love property used a professional photographer to photograph our home which produced great photos.
Kerry and Peter were very responsive, helpful, supportive, and friendly throughout the whole buying and selling process.
Michael

2025年12月21日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you so much for your kind feedback. We’re really pleased to hear that you were happy with the professional photography and the quality of the marketing for your home.

It was a pleasure supporting you through both the buying and selling process, and we’re delighted that our communication and approach made the experience a positive one. Thank you for trusting Love Property Co — we truly appreciate your recommendation and wish you all the very best in your new home. 💙🏡

5つ星のうち5の評価

Our rental experience


We had a fantastic experience with the team at our local independent estate agency when letting our rental property. From start to finish, the process was smooth, efficient, and completely stress-free.

A huge thank you to Sarah, Kerry, Peter, and Lucy, who were all brilliant throughout. Their communication was clear and timely, they handled everything with professionalism and care, and they genuinely made what could have been a daunting process feel incredibly easy.

It’s clear they really know their stuff and take pride in delivering a personal, high-quality service. We wouldn’t hesitate to recommend them to anyone looking to let a property and will absolutely use them again in the future.

2025年12月16日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you so much for taking the time to share your experience. We’re delighted to hear that letting your property with Love Property Co was smooth, efficient and stress-free — that’s exactly what we aim to deliver.

Your kind words will mean a great deal to Sarah, Kerry, Peter and Lucy. We take real pride in offering a personal, high-quality service, so it’s wonderful to know that our communication and care made the process feel straightforward and reassuring.

Thank you for your recommendation and trust in our team. We’d be absolutely delighted to work with you again in the future. 💙🏡

5つ星のうち5の評価

An all-round good experience

They sold my late Uncles house with living 160 miles away. They could not have been more professional & helpful taking on a number of tasks that saved me multiple 320 mile round trips. I can not rate them highly enough.

2025年9月30日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you so much for your kind words. It was our privilege to help support you through the sale of your late uncle’s property, especially from such a distance. We’re so pleased to hear that our team were able to make the process easier and reduce the stress and travel for you during a difficult time.

Your trust means a great deal to us, and we truly appreciate your recommendation. If you ever need anything in the future, we’re always here to help. 💙

— Love Property Co

5つ星のうち5の評価

⭐⭐⭐⭐⭐

Outstanding Service from Love Property – Truly Above and Beyond

As a landlord, working with Love Property has been an absolute pleasure. From start to finish, Pete and Kerry have gone above and beyond to ensure my property was let quickly, professionally, and with the utmost care.

Their attention to detail, honest advice, and clear communication made the entire process seamless. They took the stress out of everything – from preparing the property for marketing to carefully selecting the right tenants. It’s rare to find agents who are as genuinely passionate and dedicated as Pete and Kerry.

What really impressed me was their personal touch and how much they genuinely care about doing the right thing – not just for landlords, but for tenants too. You don’t feel like just another client with them; they treat your property as if it were their own.

If you’re a landlord looking for trustworthy, proactive, and truly exceptional letting agents, I can’t recommend Love Property highly enough.

2025年6月1日
自発的なレビュー
Love Property Co Solihull ロゴ

Love Property Co Solihull からの回答

Thank you so much for your kind words and recommendation! 💙 We’re delighted to hear you had such a positive experience and it means the world to know our efforts made the process stress-free for you. It’s always a pleasure working with such great clients!

— The Love Property Co Team 🏡

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報