n’achetez pas leurs bottes!! 70€ je les ai porté deux fois le cuir est déjà entrain de s’enlever le talons est de travers à force de marcher parterre. je les ai même pas porter bcp de fois très mauvai... もっと見る
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レビュアーのコメントを見てみましょう
My second bad review for this company. Absolute scammers- they won't refund a missing package and pass it off as being Hermes (courier) fault. Never have I come across this. Truly dreadful cus... もっと見る
企業が回答しました
The shoes are beautiful and seem to be of great quality. Upon wearing my boots to dinner, I came home to notice scuff marks. Considering I’ve worn them for maybe 5 hours max at this point, to which I... もっと見る
企業が回答しました
I was really looking forward to finally having shoes from Love Raid because they were just so beautiful but I couldn't afford them before, and when finally got them the quality turned out terrible...... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Worldwide shipping of the latest fashion in womens footwear, taking inspiration from catwalk, bloggers and celebrity style - delivered direct to your door.
連絡先
Henrietta Street, B19 3QE, Birmingham, 英国
- customerservice@loveraid.com
- loveraid.com
2.1
期待以下
224件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love Raid からの回答
Yay!! We love a 5 star review, glad you love them!!
Be sure to sign up to our newsletter to receive exclusive discounts
xoxo
LoveRaid.com
Pretty Shoes
2020年11月2日
Love Raid からの回答
Yaay!!:) Thankyou for the lovely review, we glad you love them as much as we do!!
xoxox
LoveRaid.com
I love the shoes BUT the material they…
I love the shoes BUT the material they are made with scuffed after the first time I wore them. They look really worn already. Shipping was quick
2020年10月30日
Love Raid からの回答
Hi Nara
We're sad to see a 2 star review:( especially having searched your order number and to see that you have not connected with our customer service team so that we could attempt to resolve your issue.
Our customer service team is there to support you through any issues you may have.
Stay safe and take care xoxo
LoveRaid.com
Horrible service
2020年10月30日
Love Raid からの回答
Aww Jo, it's sad to see a 1 start review, especially as we did all we could to help you, however, when the issue lies with a carrier loosing a shipment, we have to allow a little time for them to perform a search and an investigation. This does take a little time, as we explained.
You were refunded within 10 days of purchase, this was done on 26th October 2020.
Our customer service team pride themselves on providing exceptional customer service, despite this we appear to have been unable to make you happy.
We're sorry for this.
LoveRaid.com xo
Lovely boots
Lovely boots. Comfy and amazing value for money. Had to return once and quick and easy to do.
2020年10月29日
Love Raid からの回答
Yaaay!! So happy to see another 5 star review!! So glad that you love the boots just as much as we do
xoxo
LoveRaid.com
Il mio pacco non si sa dv sia dopo…
i had to email
i tried to write on instant chat but they replied that mine is a foreign order and they couldn't track it
besides, I don't speak English and unfortunately I can't compare myself with anyone.
I would have done other prdini but I can't figure out if my package will arrive and when it will arrive.
try to get someone who speaks other languages to answer as well
2020年10月28日
Love Raid からの回答
Aww, we're super sad to see a 1 star review, having checked the order number, we see that you have not previously reached out to our customer service team who would be more than happy to help you.
You can reach out to our customer service team via our website, instant chat or facebook messenger who can help in providing you further updates on your shipment. Your order did leave on the day that you ordered and the tracking details would have already been provided to you.
Our customer service team is there to help with issues like this. They are available from Monday-Friday, 9am to 5.30pm UK time. Please reach out and they can help you.
Stay safe, LoveRaid.com xoxo
Flawless
Quick deliver and love my product. Very cute boots and also comfortable to wear. They were true to size and flawless.
2020年10月27日
Love Raid からの回答
Yayy, another 5 star review! :)
It's awesome to hear you're happy with your product. Be sure to share your love with everyone ;)
Top tip: Signing up to our newsletter will get you 'secret' discounts.. Suuush ;)
xoxo
LoveRaid.com
My first purchase on Love Raid I'm very…
My first purchase on Love Raid I'm very pleased. Thank you for your professionalism.
2020年10月27日
Love Raid からの回答
We're so pleased you're impressed with both our products and our customer service, Carla! We try hard to make our customers feel looked after, so it's great to know that it's working. 😄
We hope you love the shoes as much as we do, and be sure to subscribe to our newsletter for exclusive discounts!
Stay safe - much love xo
Love Raid からの回答
Thanks Tomiris for the awesome review, our design and logistics teams try their best to provide excellent customer service, and it's nice to hear back when things go so well! Come back again soon and check out next season styles in a few weeks.
Love Raid からの回答
Thanks Djaouida, its great to see a 5 star review Whoop Whoop!
We hope you love the shoes as much as we do, and be sure to subscribe to our newsletter for exclusive discounts!
Stay safe - much love xo
Love Raid からの回答
Ello Sara, thanks for the super 5 star review, we're glad you're happy with your purchase.
Come back again soon and find your next pair :-)
Stay safe - much love xo
L O V E
I am in love with my new boots!
Comfortable and super cute
Will definitely be ordering from Love Raid again soon. :)
2020年10月26日
Love Raid からの回答
Hi Melissa, an awesome 5 star review, thank you so much!
I'm glad you're happy with your purchase, I bet you look super cute in them. Feel free to share your pics and tag us using #raidbabe on insta for a shoutout from us.
Be sure to subscribe to our newsletter for exclusive discounts!
Stay safe - much love xo
Lovely boots
Lovely boots. I ordered up a size and I didn’t need too. I returned the ones that didn’t fit and ordered my usual size.
Quick postage on both orders and the refund was processed quickly as well.
Thank you
2020年10月26日
Love Raid からの回答
Hey Rebecca, so nice to see an awesome 5 star review. I am glad that you found the returns process quick and easy and your new order has worked out for you perfectly.
Make sure you subscribe to our newsletter for some awesome discounts and exclusive codes!
Come back and visit us again, I am sure you will find another pair of boots you like ;)
Stay safe - much love xo
NO FREE RETURNS
Although the shoes looked nice, I found the them not true to size. No free returns, I sent back 3 pairs of shoes via Royal Mail and it cost me £16. I wouldn’t buy from there again or recommend unfortunately.
2020年10月26日
Love Raid からの回答
Hi Chloe, we're sad for the 2 star review, especially as you can return via the Royal Mail using the returns process on our website and it would have only cost you £2.49, saving you £13.51.
We charge a small cost for returns, as returns are a huge cost for any business, and charging those customers that return products a small fee enables us to maintain competitive pricing for those customers who don't return so often.
Our customer service team would have also assisted you here and pointed you in the right direction. Our returns process is available by visiting https://loveraid.com/pages/returns/
Kind regards,
Customer Service Team
Love Raid からの回答
Hi Denise, thank you so much for the nice 5 star review. It's hard to get happy customers to write reviews, we're super happy that you found your purchase to be delivered quickly and you love your new boots.
Make sure you subscribe to our newsletter for exclusive discount codes on your next purchase.
Stay safe - much love xo
Too expensive for the quality
The shoes are beautiful and seem to be of great quality. Upon wearing my boots to dinner, I came home to notice scuff marks. Considering I’ve worn them for maybe 5 hours max at this point, to which I only walked from my car to the restaurant there and back, I was shocked as to how easily scuffed the shoes were. Very disappointed. The shoes are beautiful but not of great quality especially given how expensive they are.
2020年10月26日
Love Raid からの回答
Hi Nicole, we're sad to see only a three star review, especially having searched your order number and to see that you have not connected with our customer service team so that we could attempt to resolve your issue.
Our customer service team are there for you, the customer, and they will do their best to resolve any issues, but they can only do this if you reach out to them.
Take care, the LoveRaid team xoxo
Very good service.
2020年10月26日
Love Raid からの回答
Awesome to hear, thanks so much for the love.
Loveraid.com
xoxox
Please read my honest review; from one shopaholic to another
I originally discovered this brand from a site I regularly shop at known as ASOS. I immediately fell in love with all of the shoes and went on LoveRaid.com to see if the prices were different, which they were cheaper on the original shoe makers (LoveRaid.com). I have only ordered one pair of boots so far but I am literally astounded at the quality and the look of the shoe. What you see is exactly what you get and that’s no exaggeration. I cannot tell you how satisfied I am because these one pair of boots are now my favorite pair of shoes in my closet and I cannot wait to get more.
2020年10月26日
Love Raid からの回答
We're so glad our customer service team managed to take care of you, Chivani! It's almost as great to hear how much you love your new boots, too. 🥰
Be sure to subscribe for any upcoming discounts on our website ready for your next purchase!
Take care, much love xo
Love Raid からの回答
We're super happy you love your purchase, be sure to visit us again real soon.
p.s. Black friday is round the corner!!
LoveRaid.com
xoxox
Fantastic quality
Fantastic quality, price & delivery time. Size true to fit. Highly recommend
2020年10月26日
Love Raid からの回答
Hi Karen, thanks for the honest review!
Great to hear your purchased arrived quickly and you're happy with it.
Visit us again real soon.
Much love
Loveraid.com
xoxo
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