I have been using LOVI since December 2025, and the results have been truly transformative. The AI scanning feature is incredibly accurate, giving me the confidence to know exactly which products actu... ãã£ãšèŠã
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I subscribed to a one-week plan (9.99â¬), but the renewal terms were not clearly and prominently disclosed at the point of purchase. I was subsequently charged for a full yearly subscription (39.9... ãã£ãšèŠã
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I bought accidentaly the yearly suscription (don't ask me how) and asked to return to the monthly one and a refund for the difference of prices. They quickly answered and took care of everything while... ãã£ãšèŠã
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Just used it once and I liked it so far. After using it more, I may change my review to 5 star as well. The app scans your face with its AI scanner and then personalize your skincare routine. You will... ãã£ãšèŠã
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Lovi ã«ã€ããŠ
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Smart skincare powered by AI
Lovi is an AI-powered cosmetologist app that analyzes your skin, builds personalized routines, and helps you choose products based on science and real data.
Track your skin progress, get tailored recommendations, and make confident skincare decisions â all in one app.
Apple and the App Store logo are trademarks of Apple Inc.
AI Skin Analysis & Progress Tracking
Lovi uses AI-powered face scans to analyze multiple skin concerns and track changes over time. This helps users understand how their skin evolves and how routines or products impact results.
Personalized Routines & Product Fit
Based on skin type, goals, and preferences, Lovi builds customized skincare routines and evaluates how well products match individual needs. Recommendations focus on compatibility and effectiveness, helping reduce trial-and-error.
Ingredient Insights & Smart Guidance
Lovi provides clear ingredient insights and safety indicators, making it easier to understand what is inside skincare products. Users can also ask questions anytime and receive science-backed guidance tailored to their skin.
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100 S. Dixie Hwy, Suite 3172, 33401, West Palm Beach, ç±³åœ
- +12135285371
- care@lovi.care
- lovi.care
3.8
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168件ã®ã¬ãã¥ãŒ
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They are very helpful and understandingâŠ
They are very helpful and understanding and true to their word.
2026幎3æ9æ¥
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Lovi ããã®åç
Hi!
Thank you for saying this, it truly means a lot to us. We always try to approach every situation with care and understanding, so itâs really nice to hear that this came through in your experience.
If thereâs ever anything else youâd like to share or if we can help again in the future, youâre always welcome to reach out at care@lovi.care ð
Warm regards,
Margarita and The Lóvi Team
I pause my subscription for now due toâŠ
I pause my subscription for now due to budget reasons, but I plan to continue using the app next month. It helps me with my skincare routine and I find it useful.
2026幎3æ10æ¥
Lovi ããã®åç
Hi Olivia!
Thank you for sharing this with us. We completely understand that sometimes you need to take a pause, and it really means a lot to hear that the app has been useful for your skincare routine. Weâll be happy to have you back whenever you decide to continue next month.
If you need any help when you return or have questions in the meantime, feel free to reach out to us at care@lovi.care ð
Warm regards,
Margarita and The Lóvi Team
Iâm really enjoying the appâitâs soâŠ
Iâm really enjoying the appâitâs so easy to use, and Iâm really looking forward to seeing my results. I especially like the scanner and all the different product options.
2026幎3æ9æ¥
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Lovi ããã®åç
Hi Sandra!
Itâs great to hear that youâre enjoying the experience so far. The scanner and the variety of product options are features we put a lot of thought into, so itâs really nice to know theyâre helping you explore what might work best for your skin. Weâre excited for you to see your results as you continue!
If you ever feel like sharing how things are going or need a hand along the way, you can always reach us at care@lovi.care ð
Warm regards,
Margarita and The Lóvi Team
Lovi ããã®åç
Hi!
We really appreciate you taking a moment to leave this. Hearing that the help made things easier for you is exactly what we hope for, so itâs great to know it worked out that way.
If you ever need anything, just drop us a line at care@lovi.care. Weâre always here ð
Margarita and The Lóvi Team
Lovi ããã®åç
Hi!
Weâre really glad to hear everything worked exactly as it should! If you ever need anything, just drop us a line at care@lovi.care. Weâre always here ð
Margarita and The Lóvi Team
I like the feature where you can scanâŠ
I like the feature where you can scan products to see if they fit your skin type.
2026幎3æ7æ¥
Lovi ããã®åç
Hi Owen!
Itâs great to hear that the product-scanning feature stood out to you. Being able to quickly check whether something suits your skin type can make choosing products a lot easier, so weâre really happy youâre enjoying it.
If any questions ever come up, feel free to reach out at care@lovi.care. Weâll gladly help ð
Warm regards,
Margarita and The Lóvi Team
It definitely gave me some greatâŠ
It definitely gave me some great information. It pointed out the spots I was concerned about and some spots I wasnât aware of. I have my products now and Iâm going to see how Korean skin care works
2026幎3æ7æ¥
Lovi ããã®åç
Hi Latasha!
Itâs really nice to hear that the insights helped you notice both the areas you were already concerned about and a few you hadnât spotted before. That kind of awareness can make a big difference when starting a new routine. Weâre excited that youâre about to try Korean skincare and hope the products work beautifully for you.
If youâd ever like help along the way, you can always reach us at care@lovi.care ð
Warm regards,
Margarita and The Lóvi Team
Great analysis by AI
Great analysis by AI, suggesting me very suitable products. Specially the AI is so much tuned that it give very right answers to the question. I love the when in the skin routine it suggests some alternative products and shows which one will be how much effective. Great to use, loving it.
2026幎3æ7æ¥
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Lovi ããã®åç
Hi Harshu!
Weâre really glad to hear the analysis felt accurate and helpful for you. Itâs especially nice to know that the alternative product suggestions in the routine made the experience more useful and gave you options to choose from. Hearing that youâre enjoying using it means a lot to us! ð
If you ever want help choosing between products or adjusting your routine, you can always reach us at care@lovi.care.
Warm regards,
Margarita and The Lóvi Team
Really caring and quick
I bought accidentaly the yearly suscription (don't ask me how) and asked to return to the monthly one and a refund for the difference of prices. They quickly answered and took care of everything while being extremely kind. I also think the app analyces the face really well and makes the right questions so you can make a skincare routine that adapts to your type of skin; definetely will give mine a try :))
2026幎3æ6æ¥
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Lovi ããã®åç
Hi Inés!
Thatâs so great to hear, weâre really happy everything was sorted out smoothly for you!
Canât wait to hear how your routine works out, and if you ever have questions or need a hand, just reach out. Weâre always here ð
Warm regards,
Margarita and the Lóvi Team
Loving Lovi ð©·ð©·
I would rate Lovi a 5 this is the absolute most amazing app I have came across! My favorite is how it scans your face and can actually see what area needs work on in your skin care routine! For me it was my wrinkles and fine lines and chin area and dark spots under my eyes! And then it will recommend the most amazing products! That work!! I totally recommend trying this and the products offered and adding them to your skin care routine! Did I mention the customer service is so great and they respond very quickly and are always very helpful!! Thank you so much!
2026幎3æ2æ¥
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Lovi ããã®åç
Hi Rhonda!
This honestly made us smile, thank you so much for sharing! ðïž
It means a lot to hear youâre enjoying Lovi and getting real value from it. And weâre really glad youâve had a good experience with our support team.
If you ever need anything at all, just reach out. Weâre always here and happy to help!
Warm regards,
Margarita and the Lóvi Team
Very good app
Very good app, easy to use and a lot to explore. I haven't tried all of the recommendations, but they mostly align with some things I've heard in the past about my skin, which is great.
Big thanks to the customer service team! They were super quick to respond when my subscription was not loading, and got the help needed immediately.
2026幎3æ2æ¥
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Lovi ããã®åç
Hi Andrea!
We really appreciate you taking the time to share this!
Thatâs always a good sign that things are moving in the right direction. And weâre glad our team was able to jump in quickly and sort out the subscription issue without you having to chase us.
Weâd genuinely love to know if there is anything we could improve to make it a 5-star experience for you? Weâre always looking at ways to make the app even better, and we're all ears at care@lovi.care ðïž
Warm regards,
Margarita and the Lóvi Team
So far this app is helping meâŠ
So far this app is helping me understand what my skin needs and wants. For years Iâve been doing it all wrong until now.
2026幎3æ3æ¥
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Lovi ããã®åç
Hi Lauren,
Reading this is exactly why we built the app in the first place!
Once you actually understand what your skin is asking for, everything changes, it stops feeling random and starts feeling intentional ðïž
Weâre really glad itâs starting to click for you!
Warm regards,
Margarita and the Lóvi Team
I love the recommended products andâŠ
I love the recommended products and routine customized to my skinâs needs. I love being able to scan products and see if they are a good fit with my skin type.
Awesome customer service. Very friendly and timely in response.
2026幎3æ2æ¥
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Lovi ããã®åç
Hi Melissa,
Itâs great to hear this! Knowing the products actually feel right for you says a lot, it makes everything more transparent and takes the guesswork out of it.
And thank you for pointing out the support side of things. We make it a priority to respond quickly and keep communication easy and straightforward. If you ever need us again, weâre just an email away at care@lovi.care ðïž
Warm regards,
Margarita and the Lóvi Team
Lovi introduced me to products that IâdâŠ
Lovi introduced me to products that Iâd probably never find on my own that work amazingly on my skin. It was also a pleasant experience learning how utilize them on my everyday
2026幎2æ28æ¥
Lovi ããã®åç
Hi Rafael!
We love reading this!
What really stands out to us is how youâve made those products part of your everyday routine. Not just trying them, but learning how to use them properly and consistently. Thatâs where the real change happens, and you did that!
Weâre so glad you trusted us with your skin ð
Warm regards,
Margarita and the Lóvi Team
This app is really good and helps a lot
This app is really good and helps a lot with skincare. I find it useful and easy to use.
2026幎2æ27æ¥
Lovi ããã®åç
Hi Ethan,
This made us smile, thank you for taking the time to share! Weâre so glad the app is helping with your skincare routine and that it feels easy to use.
If you ever have questions, just drop us a line at care@lovi.care ð
Warm regards,
Margarita and the Lóvi Team
Very fun and helfpful but itâs painfulâŠ
Very fun and helfpful but itâs painful that ze have to pay.
2026幎2æ26æ¥
Lovi ããã®åç
Hi Elodie,
We see that youâre getting value and enjoyment from the app, thatâs exactly why we built it!
At the same time, we completely understand that committing to a paid subscription isnât always easy. Everyoneâs situation is different, and we genuinely want this to feel worthwhile and accessible for you.
We do offer a trial period so you can continue exploring everything at your own pace before making a final decision. If youâre open to it, please reach out to us at care@lovi.care. Weâd really like to see what options we can personally offer! ðïž
Warm regards,
Margarita and the Lóvi Team
Lovi ããã®åç
Hi Uma,
Love seeing this, thanks so much for sharing! Itâs always great to know weâre doing things right!
If you ever need us, weâre just an email away at care@lovi.care ðïž
Margarita and the Lóvi Team
Had an issue and the resolved itâŠ
Had an issue and the resolved it quickly and hassle free.
2026幎2æ18æ¥
Lovi ããã®åç
Hi,
This is really nice to read, thanks so much for highlighting your experience! We put a lot of our efforts into support, and hearing that you noticed it tells us weâre on the right track! ðïž
Thanks for taking a moment to write this, it genuinely means a lot to us!
Warm regards,
Margarita and the Lóvi Team
Insights
Good insights from the app! After a few weeks I could see noticeable results on my skin.
2025幎10æ25æ¥
Lovi ããã®åç
Hi Alex,
Weâre really pleased to know the guidance has been valuable for you and that your skin has started to improve over time.
It means a lot to our team, thank you for sharing your experience. If you ever need anything, just drop us a line at care@lovi.care. Weâre always here ð
Margarita and The Lóvi Team
Lovi ããã®åç
Hi,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and that it's working well for you.
Seeing feedback like this truly motivates our team to keep improving and delivering the best possible experience.
If thereâs ever anything we can do to make your experience even better and turn that 4-star into a 5-star, weâd love to hear your thoughts ð
Margarita and The Lóvi Team
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