Lodge Plumbing & Heating Services Ltdレビュー 

129
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

LPH were very prompt in responding to my enquiry, Nathan came out and gave us advice as to best position for unit and what to expect on day of fitting. Sam arrived promptly on the day of fitting, LPH... もっと見る

5つ星のうち5の評価

Brilliant from start to finish. The whole team were so lovely and personable, they fit me in for my aircon install really quickly and at a great price. Sam left the house absolutely spotless and did a... もっと見る

5つ星のうち5の評価

From the first quick response there followed a most informed amiable survey to replace my old boiler. Also to include replacing my bathroom & kitchen taps etc. I had x3 quotes but the most trustab... もっと見る

企業が回答しました

5つ星のうち5の評価

Would highly recommend Lodge Plumbing . Jack came to survey for a replacement boiler as my valliant combi had started to play up but still working after many yrs. A very nice man with honest opini... もっと見る

企業情報

  1. 暖房設備施工請負業者
  2. 配管工

当該企業による記述

We are a family run business based in Royston Hertfordshire with 18 years experience. We specialize in gas boiler installations and are accredited installers with all of the leading manufacturers., enabling us to offer extra long guarantee's.


連絡先

4.9

優良

TrustScore 5段階評価の5

129件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(129)

過去12か月のレビュー数: 25

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5つ星のうち5の評価

5 star company

Thankyou Chris & team for installing my boiler you went above & beyond to get my heating working properly I would give you more stars if I could, you and your team are a credit to the profession
Many Thanks D Plested

2025年1月3日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for this review David.

We wish you could give us more stars but are thankful for the 5 stars you have given us and the time taken to leave this review.

See you next year for your servicing.
Best wishes,
LPH Team.

5つ星のうち5の評価

Excellent Customer service throughout

After some 18+years and frequent issues in the last 12 months, our system boiler finally "gave up". I initially contacted my local self employed plumber who serviced the boiler and he diagnosed a mother board issue (probably the most expensive to resolve!!).
After deciding to change the boiler, the local guy quoted price and delivery but then proceeded to change both on a number of occasions!!
Being without heating is no joke, particularly at this time of year! So I made some initial enquiries on line. As a consequence, I was contacted by Vanessa at Lodge. She fully understood that I was trying to progress with my local guy, wished me well but said she would be happy to help if needed.
After losing the best part of the week having a series of broken promises and still having no heating, I decided to call Lodge first thing on Friday 24th January. Their prompt response and an apparent desire to help was excellent. From this contact with Vanessa she arranged a site survey later that day. Jack's help and advice on the visit was invaluable and he agreed to quote a couple of alternatives later that evening - exactly as happened. Claire advised me with earliest possible fitting days and associated arrangements. By close of Friday we had accepted the quote and arranged fitting for Wednesday 29th!! Every part of the arrangement was confirmed by email - no misunderstandings! I was advised that the fitter would arrive between 8 and 9 and "Sam" was on the drive at 7.50!! He was later joined by Chris who completed the tests and commissioning.
I have no hesitation in recommending the services of Lodge - my experience shows them to be fully Customer oriented, totally dependable promises and excellent service. Their staff are friendly, thorough and very professional.

2025年1月29日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you so much for this very detailed review of your experience using LPH Services.

We are very pleased that after a difficult time we were the ones who were there to assist you and we look forward to retaining a great working relationship with you each year for your boiler servicing.

Best Wishes to you,
LPH Team.

5つ星のうち5の評価

At last, a trustworthy company

Needing a new combi boiler but had no previous good honest plumbers so had to start from scratch. Ended up using the web and some word of mouth but not recommendations, cam across Lodge Plumbing and Heating Services and booked a quote.
From the get go they and all their staff were professional and considered exactly what I was asking for, from the initial site survey to the installation and all the office back up this was a very pleasurable experience.
Special shout out for Sam the installer, clean, tidy and very conscientious in someone’s home 👍.

The quote was fully written out and crystal clear and the price very competitive indeed.

I would definitely speak highly of Lodge Plumbing and Heating Services Ltd

Thanks

2025年1月27日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

What a very lovely review, we thank you for taking the time to detail your experience and it is a pleasure to have assisted you.

We will be in touch for your servicing next year.

All the best,
LPH Team.

5つ星のうち5の評価

Thanks to Lodge Plumbing the all…

Thanks to Lodge Plumbing the all process of changing the boiler was extremely simple.
They do exactly what they say, from the beginning to the end of the job.
The people in the office always answer the phone in seconds, helping as much as they can with any problem.
The engineers did a fantastic job and put the new boiler in no time.
This is a bunch of genuine people, it felt like back in the days when people care about what they do.

2025年1月28日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for this kind review Savio.

We were delighted to do your installation and converse with you, along with assisting your other properties older boiler to get this working.

We also must take you up on the dance classes our office team would enjoy coming along to one of your sessions.

Best Wishes,
LPH Team.

5つ星のうち5の評価

Above and beyond

Chris and Claire helped with the new installation of our new oil Boiler, the manufacturer had changed the installation wiring without informing anyone. Chris and his team worked to try and work out what they had changed and Chris spent many hours on the phone to the manufacturer and their technical department to get the Boiler working correctly. I would highly recommend Lodge Plumbing very professional and understanding.

2024年1月15日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for your kind review of our company, it was a journey for us to get this installation to our standards which as you know are very high.

It was a pleasure to do your installation and we are pleased to have returned to do your servicing this year.

Best Wishes
LPH Team.

5つ星のうち5の評価

Fantastic service

Fantastic service, Claire was lovely, not pushy and very knowledgable. Fitting of the boiler was spot on, Chris was great, couldn’t have asked for better! Would definitely be recommending.

2024年12月23日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for your review Laura, it is greatly appreciated and are pleased to have been able to assist you.

Best wishes and we will be in touch for your annual servicing next year.

5つ星のうち5の評価

LPH Have My Strongest Endorsement

The news that my home would require a replacement boiler presented me with a big challenge. Who to use locally and who would be best value for money. I was introduced to LPH, Chris visited the next day and within a week my new boiler is installed without incident and fully functioning. Simon, the installation engineer, was helpful, efficient and a very tidy worker. At the end of the day, you would not have known he had been present. The office team were supportive and helpful throughout and a delight to deal with. I strongly recommend LPH.

2024年11月27日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for your review Mike. It is greatly appreciated.

Best wishes to you and your family.
LPH Services.

5つ星のうち5の評価

Absolutely delighted with my new boiler

Starting with Nathan who surveyed my property he was excellent, very professional and he advised what was the best for my needs.
As for both Simon & his mate, they were both very professional and I must say very hard working lads. The work was excellent and Simon made sure I was happy with everything. He went through how the system works & made sure I was happy with everything before leaving.
What more can I say but DELIGHTED.
I would definitely recommend this Company.
. .

2024年11月25日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you so much for a lovely review Stella.

It is really appreciated the time it takes to write a full review such as this so thank you.

We are absolutely delighted to have completed your oil boiler installation for you, such a lovely customer to have dealt with and wish you a wonderful Christmas this year in the warm.

5つ星のうち5の評価

5 star service

Previously we d been let down by another Installer for over a year. Chris came along gave us a couple of options to replace our 25 year old boiler. Within 2 weeks we'd agreed on a price and our old boiler was replaced by Simon within the day. No mess, no fuss just great service. Recommended,

2024年11月15日
自発的なレビュー
5つ星のうち5の評価

Boiler installation - Great experience.

Lodge installed my boiler. From start to finish they were competent and efficient. From arranging the site survey quickly to agreeing a date for the install and the installation itself. Everything was complete in over a week. I’ll definitely be using them again. Thank you Claire, Chris, Jack and Simon!!

2024年11月8日
自発的なレビュー
5つ星のうち5の評価

I am extremely happy with the…

I am extremely happy with the installation of my new gas boiler by Lodge Plumbing & Heating Services Ltd. Apart from quoting a good price, Claire had providing me with all the information I needed to make the decision to engage them to do the work. The work was carried out professionally and the end result was 10 out of 10!

2024年2月26日
自発的なレビュー
5つ星のうち5の評価

I chose Lodge Plumbing & Heating…because they were completely professional in every aspect with survey, installation, commissioning and general tiding up afterwards...

I chose Lodge Plumbing & Heating Services Ltd who was the first company to give me a quotation amongst three quotes. Claire at Lph arranged for Nathan, to survey my heating needs that very next day. Knowledgeable, efficient and not pushy at all. Then once I'd accepted the quotation, Claire gave me a date and is now installed by Sam and commissioned by Chris, Claire's husband in the firm. Sam was really pleasant, who went about his work diligently and was always polite. Sam went onto show me after he'd finished installation how it all worked and to say I'm very happy about the whole process, is an understatement. Everything is completely professional about this Company Lph Services Ltd and they do routine Plumbing and Heating Servicing and works, bonus! Thank you from Angela Adams of Swaffham, Norfolk

2024年10月28日
自発的なレビュー
5つ星のうち5の評価

Before choosing a replacement oil combi…

Before choosing a replacement oil combi broiler, we gathered several quotes, which were much around the same range. We then read the reviews. Lodge Plumbing
& heating were a clear choice. And I have to concur with earlier reviews. The whole process was amazingly easy and fast. We heartily recommend them

2024年9月19日
自発的なレビュー
5つ星のうち5の評価

Smooth experience from quote to…

Smooth experience from quote to installation. From Jack who surveyed our property to Simon and Charlie who did the installation - they were all very professional and nice to have around. Work neatly done and on time to boot. Competitive prices too. Highly recommend them.

2024年9月26日
自発的なレビュー
5つ星のうち5の評価

A company to be proud of.

Always turn up on time. Always polite and keep you informed on the work they are undertaking. Will use again. Chris and Clare are very efficient in what they do. Praise where Praise is due.

2024年9月12日
自発的なレビュー
5つ星のうち5の評価

Satisfied and Relieved Homeowner

Lodge Plumbing & Heating Services Ltd was one of the companies recommended to me by an online service, when the service of my existing boiler turned into 'cannot be reignited'. LPHS was competitively priced having suggested suitable boilers for my home. They were able to carry out the installation very quickly and efficiently. Claire was extremely personable and able to reassure me when I was suddenly left without heat and hot water. I have no hesitation in recommending this company.

2024年9月4日
自発的なレビュー
5つ星のうち5の評価

Would highly recommend!

Would highly recommend!! Claire and Chris were patient and professional, and worked with us to discuss several options and provide numerous quotes at our request before we made our final decision.

Sam and Simon were fantastic at fitting our new boiler and removing our old system. They worked incredibly hard (didn’t stop on one of the hottest days of the year!) and were professional and friendly throughout. Sam talked us through how the new system works and made sure we were happy with everything before leaving.

Absolutely fantastic job and great service!

2024年7月31日
自発的なレビュー
5つ星のうち5の評価

Excellent service and value

Excellent service and value: their level of service at all stages throughout the process of installing a replacement oil-fired boiler has been exemplary.
Since I was without hot water, they went out of their way to get the work completed very quickly and within a few days of my initial enquiry.
I had no prior experience with Lodge Plumbing and Heating Services but would not hesitate to approach them again for future work.
Very highly recommended.

2024年7月22日
自発的なレビュー

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