Lodge Plumbing & Heating Services Ltdレビュー 

129
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

LPH were very prompt in responding to my enquiry, Nathan came out and gave us advice as to best position for unit and what to expect on day of fitting. Sam arrived promptly on the day of fitting, LPH... もっと見る

5つ星のうち5の評価

Brilliant from start to finish. The whole team were so lovely and personable, they fit me in for my aircon install really quickly and at a great price. Sam left the house absolutely spotless and did a... もっと見る

5つ星のうち5の評価

From the first quick response there followed a most informed amiable survey to replace my old boiler. Also to include replacing my bathroom & kitchen taps etc. I had x3 quotes but the most trustab... もっと見る

企業が回答しました

5つ星のうち5の評価

Would highly recommend Lodge Plumbing . Jack came to survey for a replacement boiler as my valliant combi had started to play up but still working after many yrs. A very nice man with honest opini... もっと見る

企業情報

  1. 暖房設備施工請負業者
  2. 配管工

当該企業による記述

We are a family run business based in Royston Hertfordshire with 18 years experience. We specialize in gas boiler installations and are accredited installers with all of the leading manufacturers., enabling us to offer extra long guarantee's.


連絡先

4.9

優良

TrustScore 5段階評価の5

129件のレビュー

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4.9

すべてのレビュー

(129)

過去12か月のレビュー数: 25

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5つ星のうち5の評価

I can highly recommend

I can highly recommend!
Hot air ventilation was successfully replaced yesterday with standard heating with radiators. Job went quick and smooth within just one day!

2024年7月1日
自発的なレビュー
5つ星のうち5の評価

Brilliant from start to finish

Brilliant from start to finish, had Aircon put into our house we recently moved into, and exceptional from start to finish.

Claire was my main point of contact for most of it, and she went above and beyond for any requests I made and answered everything in dumb lingo for me.

The engineers I had for the install were Chris and Simon, they did an amazing job, pipe work looks great, followed all my requirements to a tee never once felt left out or lost during the entire process

10/10 will be coming back in the future, and I will be recommending them anyone who asks me about it.

2024年6月6日
自発的なレビュー
5つ星のうち5の評価

New gas boiler

As part of some house upgrades, we were looking to install a new gas boiler from our extremely dated oil boiler.
We contacted Lodge for a quote and the engineer who came out to do the survey was professional and knowledgeable. He was thorough in talking through the required works and how/where everything would go.
The quote was competitive and we were impressed so far so committed to an installation date.
On the day, two engineers turned up on time and worked extremely hard throughout the whole day to ensure all the old boiler/tanks/pipes were removed and the new ones installed. The work was tidy, professional and they had to overcome a few unseen issues due to the age of the house but took it all in their stride and completed the work within the day.

We are happy with the communication, work and price from Lodge so will be using them for future work if needed.

2024年5月9日
自発的なレビュー
5つ星のうち5の評価

Air con installation, highly recommended

Great customer service and advice given about what was needed for our installation. Nothing was to much for this company. Would highly recommend.

2024年5月15日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Lauren,

Thank you for your review of our company, it was a pleasure to do your air conditioning installation, you were a lovely customer to correspond with.

Best wishes to you for the future.

Kind regards,
LPH Services

5つ星のうち5の評価

Superb customer service

Superb customer service. Excellent work by the helpful informative staff who went way beyond time to finish the job. Very competitive quotation. Would highly recommend, a joy to experience professionalism for a change!!!

2024年5月13日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Loraine,

Thank you so much for your review. You oil boiler was a large task as you know but we were so pleased that you trusted in us to do your installation.

We appreciate the time taken and the lovely comments.

We will be in touch for your annual service next year.

Best Wishes,
LPH Services.

5つ星のうち5の評価

My oil boiler had failed and I…

My oil boiler had failed and I contacted LPH. They arranged for a surveyor to visit 2 working days later and he appraised the situation and gave me an estimate at the end of his visit. It turned about to be both the cheapest and most comprehensive and I accepted it. The work was done the following week by two very polite and helpful members of staff who installed the new boiler and at the same time upgraded my heating system, all within the day. They removed all the old materials and left my boiler house cleaner than when they started.
A very efficient service.

2024年5月8日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for your kind review of our company.

We are pleased your oil boiler installation went well and we are very pleased you selected us to do your installation. We are competitively priced, but more importantly we have experts to carry out the works and we are pleased you got to find this out first hand.

Best wishes for your future,

LPH Services

5つ星のうち5の評価

A superb professional company

A superb professional company. From start to finish the service we received was first class. My first contact was Claire when I was making inquiries about a new boiler what a credit to the company very professional and so helpful. Simon worked his socks off and answered all my questions, work completed in a day I would recommend LPH to everyone.

2024年4月30日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Andrea,

Thank you kindly for a lovely review, you was a pleasure to correspond with as a customer. We are thankful you selected us to do your installation and we look forward to doing your annual service for you.

Best wishes,
LPH Services.

5つ星のうち5の評価

I contacted Lodge plumbing to install a…

I contacted Lodge plumbing to install a new boiler. Claire is so professional over the phone she ensured to answered all my queries. whenever she said let me get back to you, she will definitely get back.
On the day of the installation, the men came on time, they were very organised and respectful. They did an amazing job they were so careful and completed the job on time.
I will highly recommend lodge plumbing

2024年4月29日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for your wonderful review and kind comments.

We are thankful for the time taken to leave a fire of our company and pleased that you trusted in our company to carry out your installation.

We wish you and your family the best for the future and will be in touch next year when you annual service is due.

Best Wishes,
LPH Services.

5つ星のうち5の評価

A very professional experience.

We found Lodge on a comparism site and requested a quote, very professional listened to what we wanted and discussed various options. Once we made a decision an action plan was put into place and a contract was agreed. A time was agreed and implementation was executed well within the time scale. The engineer was very professional and left the site spotless and as we wanted.

2023年11月1日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Jim,

Thank you for your lovely review and taking the time to do this.

It was a pleasure to do your boiler and communicate with you and your wife before and after your installation. Our team found you to be wonderful customers.

Take care and best wishes,
LPH Services

5つ星のうち5の評価

My recommended option for Boiler Install in the area

This is a small business. I found them through a quote comparison website that contacts three providers in the area and asks them to arrange quotes. They were the first to contact me and book in a visit and of the three quotes it looked to me like they had the lowest labour rate. They were quick to get in and do the work. The install date was four days after I accepted the quote (two business days).

Because they were so good at communicating, and because their prices were lower, I was worried about their ability to perform. However, the engineers who did the install were fantastic and everything is great now. I've not seen British contractors work so efficiently or for so long. They sent two men who worked nearly non-stop for almost 10 hours to do a job that is normally quoted as taking two days.

I'm very happy with the work they did and their willingness to communicate with me about the job. To me it looks like they keep their prices lower by being more productive on the job. However, because I don't have any experience with other installers I don't know that for sure.

2024年4月23日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for your greta review Matt.

We are pleased you selected us for your installation, we have a fantastic team and our engineers work hard and efficiently because we are such a great team. We are really pleased to see this noticed by our customers.

Wish you the best for your future.

Best Wishes,
LPH Services.

5つ星のうち5の評価

Fantastic small local company! Great price too!

From start to finish Lodge plumbing & heating were fantastic! The surveyor (very experienced ex-engineer) arrived on time, talked me through all options and answered all my questions. The quote was very competitive and after doing a little fact finding I had no hesitation in booking them in. Once again, very timely, super helpful, clean & tidy! My new boiler is everything I’d hoped for. Complex enough to do all I want, but simple to operate. At all times Claire responded to communications instantly. After care services have been great too. I wouldn’t hesitate for a moment to recommend them, I’ll certainly be using them again!

2024年4月17日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you so much for a great review of our company.

We are delighted that you trusted us to do your boiler installation and are thankful for the details in your review. It is great to be able to share these comments with the team.

We look forward to doing your annual service for you.

Best Wishes,
LPH Services

5つ星のうち5の評価

BOILER INSTALLATION 5 stars

BOILER INSTALLATION 5 stars
COMPETITIVE PRICE
great service from initial contact to installation. Claire was very helpful on the phone and Jack who surveyed the job was knowledgable, friendly and helpful. The engineers Simon and Sam were excellent; punctual, efficient, cleaned up after themselves, respectful, made time to answer our questions and nothing was too much trouble for them.
No hesitation in recommending them.

2024年4月11日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Jan,

Thank you for your wonderful review of our company and for trusting us to do your installation.

Our engineers are excellent and we are so pleased when customers get to find this out and also feel compelled to share their reviews about our fantastic company.

We wish you all the best for your future and will be in touch when your annual service is due.

Best Wishes,
LPH Services

5つ星のうち5の評価

Very professional company

Chris lodge called on time to install s new boiler. Competitive price and very professional installation.i would highly recommend

2024年4月10日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you very much for your review of our company. Thank you for selecting us to do your installation.

Best Wishes,
LPH Services

5つ星のうち5の評価

A VERY HAPPY CUSTOMER

A First Class company, we would certainly recommend. Avery good service, from the word Go. Contact was made with the company, Ian the surveyor came out, in conversation he said that the quote would be with us that day, and it was. A deposit was paid by ourselves, and a date was given for the installation of a new boiler. Chris came to site, as agreed and set to work. He was working on his own, installed the boiler, and made some adaptions and alterations to existing pipework. On completion of works he commisioned the boiler, he left our house at 8.00 at night, without a moan, he stated that the boiler would be up and running on the same day, and it was. It was a great relief, after being without a boiler or central heating for 3 Weeks. We would Give11 out of 10 for this company. We would certainly recommend them.

2024年4月2日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Malcolm,

Thank you for your review of our company, you were great customers and very lovely to correspond with.

That you for trusting us to do your installation and we wish you the best for your future.

5つ星のうち5の評価

Outstanding Profesional service Very Satisfied Customer…

Outstanding Profesional service given from initial enquiry about replacementc boiler to Director Claire,
[she gives superb Customer Service...!.] inspection visit by excellent Surveyor Jack, prompt detailed and realistic financial quotation given, then eventual impressive quality installation completed by Simon -a very efficient and well-qulalified pleasant engineer. Simon neatly tidied up entire area. We will employ LP & H to do annual service in future and have no hesitation in recmmending them. Msny thanks and appreciation to entire team and best wishes for their future business.

2024年3月25日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Walter, thank you so much for a lovely review of our company. We were so pleased you selected our company to your installation and then a recommendation for another installation for a family member of yours.

We will be in touch when your annual service is due and wish you and your family the very best fort he future.

5つ星のうち5の評価

Boiler replacement

Helpful, very knowledgeable people.
They understood the situation we were in and reacted extremely quickly (literally the next day)
The engineer who came to fit the boiler worked his socks off, was polite, efficient,and tidied up to the point that you wouldn’t have known he’d been round.

2024年3月21日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Peter, thank you very much for taking the time to leave a review of our company.

We appreciate the time taken and are pleased that we could assist you so quickly with your boiler.

Best wishes for your future and we will be in touch for your annual service.

5つ星のうち5の評価

Excellent service

Excellent service, got my boiler up n running in next to no time. Thanks a million. Duncan

2024年3月23日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for your review Duncan - We appreciate the time taken to leave a review of our company and pleased we can be of assistance for you.

5つ星のうち5の評価

Superb Plumbing Service

If you are looking for a company to do a perfect job with expert help and a friendly service look no further than Lodge plumbing and heating. I have just had a new boiler installed and I could not be more pleased with the service I received from Claire on the phone discussing the work involved and the regulations that have to be followed. Chris came to my home and fitted the boiler with no problems in very good time. I can recommend this company to anyone wanting a job done professionally and with a great attitude. Thank You LPH.

2024年3月4日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you so much for your review. It was our pleasure and we are appreciate that you trusted in our company to do your installation.

Best wishes for your future and we will be in touch for your annual service check.

5つ星のうち5の評価

First Class Experience

I have worked with many contractors over the years, (some better than others!) but Lodge's engineers were absolutely first class. A great attitude, and perseverance to "get the job done properly", despite it running late, and them having a fair distance to get home.
I can't recommend them highly enough.

2024年3月5日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

Thank you for your lovely review on our company.

It was a pleasure to do your oil boiler installation and we thank you for choosing us to do this for you.

We will be in touch next year when your service is due.

Kind regards,
LPH Services.

5つ星のうち5の評価

100% Recommend Lodge Plumbing

100% Recommend Lodge Plumbing
If you’re looking for a great company, read reviews that had issues and how the company dealt with them.
We replaced our Potterton Suprema Boiler, which was original installed and then moved when the extension was built by British Gas on both occasions, with a Worcester Bosch installed by Lodge Plumbing.
The issue was British Gas original wiring that Chris had to sort out over the weekend, and a Valve that needed to be replaced unexpectedly.
Claire was a total professional when we had to agree an additional price for the Valve replacement
The house was left spotlessly clean after the job was finished

2024年2月23日
自発的なレビュー
Lodge Plumbing & Heating Services Ltd ロゴ

Lodge Plumbing & Heating Services Ltd からの回答

We are really pleased you selected us to do your install as you informed us how many quotes you had received - which was great to know that we were selected above many others.

It was very disappointing that there was an unexpected issue which we try extremely hard to avoid, but are so pleased we discussed this with you and worked together to resolve.

We look forward to a long relationship with you for your boiler servicing.

Kind regards, LPH Services

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