I purchased a cloak for my son. The order took a little longer than expected to arrive, but customer service kept me updated and was very responsive. When the cloak arrived it was in excellent conditi... もっと見る
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Shipping Improved! Okay So I'm a long time shopper of Lunafide, going several years back now and their shipping hasn't always been the best. However I've recently placed more than 3 separate orders fo... もっと見る
Amazing product. Feels like custom clothing not a large run garment. They have great customer service and treat you as an appreciated and valued part of their business. If more company's acted this w... もっと見る
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I don’t even know where to begin. This is our 2nd time dealing with this company. If you want your order to take 3 months or longer to arrive with absolutely zero helpful information from customer ser... もっと見る
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企業情報
当該企業による記述
Lunafide is an artist driven apparel company that was established in 2017 by a group of innovative individuals who have an immense passion for art and athleisure apparel. They realised that they could celebrate both their infatuations by making these two worlds collide, working with highly talented artists around the world and applying their incredible artwork onto clothing. This is where Lunafide's unique style of artist driven apparel was born. Lunafide has commissioned artists that are located all around the world in order to create designs that are vividly rendered on each piece of their clothing. You will find these artist's names and social page handles within the product descriptions. All of the products that Lunafide sells are made to order, this means that each product is unique to you due to all our clothing being hand stitched. This also limits wasteful manufacturing as Lunafide does not mass produce anything. Everything crafted is done so because someone shares the same passion that the Lunafide team has. From the very conceptual stages until way after each design is launched, the Lunafide team invests immense time and love into creating each and every collection.
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ネガティブなレビューの 28%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Worth the wait
I waited a bit over a month for my Ultra Yule cloak but I received it. I’m happy the Sherpa is black instead of the light sand colour they use for the blankets. There’s tons of pockets and a string to tighten the hood. I love it and thank you very much.
Highly Recommend
The team were awesome to deal with and the product is amazing. Was super excited to get the finished product and can’t wait to wear it 💕
Why are you even hesitating? Your body yearns to be wrapped in these cloaks!
This is the second (but not last) Lunafide Cloak I have purchased this year, as a gift for my loved ones.
I learned about this amazing company's existence Thanks to my buddy Leo, who purchased the Spirit Owl cloak for my birthday last year. It was love at first sight & touch. EVERYWHERE I go, while wearing my Lunafide hoodie~ folks are singing their praises about the beauty these cloaks possess.
To thank my pal Leo properly, for my beloved Spirit Cloak~ I got him the Munin Cloak this year for his solar return.
Since my big brother loved my cloak so much & attempted to re-home it for himself, I gifted him with the Ravens of Midguard cloak for his birthday.
Our 88 year old Mamaw fell in love with the Lunafide cloaks too. THAT'S how special they are. The selfish part of me, desires to purchase more for myself. The loving, giving, evolved version of me~ wants to continue gifting my beloved Ohana tribe with these spectacular, gorgeously crafted cloaks.. Because witnessing their appreciation & joy, brings me so much more fulfillment. The question isn't: "Will I be satisfied with my Lunafide purchase, or regret this investment?" I believe what you really need to ask yourself is: "How selfish would it be, to own one of every Lunafide Cloak design, OR how can I earn more income to share the gift of Lunafide with all my people's?"
I am not being dramatic in the slightest when I tell you= This will be your Favorite item in your closet. Even if you love summer, spring & warmer weather like me, because I am a Florida solar powered creature~ Suddenly you will find yourself wishing for it to be cool enough to don the fine quality cloak you have staring at you from your closet.
Excellent product and customer support
Excellent product and customer support. Was a delay on part of my order, and customer service kept me updated and followed up right through delivery. Quality of the products far exceeded expectations. Will happly shop here again.
The wait is real!
The wait is real. Website made it sound it only takes a couple weeks. I get it you make them to order. I waited a month before emailing to ask what's taking so long. That stretched to two months. This I can forgive too. But when finally received cloak it was the wrong size. Receit in bag has correct size so took pic of size on cloak 3 sizes lower the one I ordered and what's on receipt.
A lot of their clothing lines and…
A lot of their clothing lines and blankets are really amazing and really comfortable! I have about 5 things by them and I do plan to buy more.
However when buying multiple items , be aware that sometimes you may have to email the team to see what happened as sometimes they don't ship together.
The team at lunafide deserves so much…
The team at lunafide deserves so much praise 🙏 the quality is unmatched. Customer support is top tier 👌 I know it sounds scripted. Get over it. 🤷♂️
Satisfied Customer
Ordered two things prior and the sizes ran small (board shorts). They returned with no issues and gave a store credit. Ordered one of the cloaks and the quality is so good. Can’t wait for it to cool down to wear it out.
Poor quality
Poor quality, and their sizes are not made for normal people, cool designs though.
Great- design- ripple+
Great design. They are handcrafted at top shelf. It will be the last outfit I ever wear;) until Lunafide comes out with something to top itself:). The power to look and feel at your best is limitless. I can take the journey or the journey can take me. For me the great journey Starts and end with Lunafide. The best company. I'm so warm in my cloak.
Worth the wait
Worth the wait. Gorgeous, sleek, comfortable. Glad I trusted the small size
It took forever for them to even begin…
It took forever for them to even begin production on shorts. All that aside they look great. Just be prepared to wait a while to receive.
Happy with the service and especially the look and quality of the leggings
The customer service has been great and I absolutely love the leggings. When I bought my first pair I went by the size chart, which was off for me and ended up needing a smaller size. I could still wear the medium but they weren't ideal, so Bella gave me the option of returning them or buying another pair at 20% off, I chose the latter since they were still wearable and I loved the quality and look. The second pair I bought was a different design but fit better. The quality is excellent and the leggings still look new after many washes (and even throwing them in the dryer a few times....oops). I get sooooo many compliments when I wear them. I'm about to purchase my third pair, and ask for a 4th pair for Christmas.
Long time customer
I’ve been a long time shopper of Lunafide clothing and have many pieces. Every time I wear their clothing in public I tend to get at least one compliment. They fit good, look good, and feel great.
Great Clothing and Great Customer Service.
I have placed several orders and I couldn't be happier with the clothes. Even having to return an item due to accidentally choosing the wrong size was made very easy.
I love the style and I can see myself making future purchases.
Very Happy
Ordering process was easy, delivery was reasonably fast, considering I am in Australia. Communication was great, the product above my expectations. will probably by more.
My order has arrived
My order has arrived! One of the best customer service experiences I have had. Bella is fantastic & the communication along the way was impeccable. I will be ordering again. Well done!
MBG
the kimono is very warm and soft
the kimono is very warm and soft, it's exactly what I expected!
This is the third time I’ve ordered…
This is the third time I’ve ordered from Lunafide all for gift for my husband. He’s loved every thing, sweatshirts, blanket and now his favorite a hooded cloak. I lost my email link to my order so I could track its arrival and the customer service was great. Thanks for the help and responses!
I've made a couple orders from…
I've made a couple orders from lunifide. The first was a cloak and 2 t shirts. After seeing the quality of the garments I wanted more. It took about 2 weeks after I made the order to get it shipped then about another week for it to arrive. There were tracking updates after shipping. I also had a question on the first order and they responded within a day.
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