Luxmend レビュー 365

Luxmend からの回答

2026年3月27日

Hi Jennifer, Thank you so much for your detailed feedback — we truly appreciate you taking the time to share your experience 💛

The device is designed to trim the ends that extend beyond the guide, which can sometimes feel like it’s taking more off, especially depending on how the hair is sectioned, tension, and the angle used. This can also explain why some strands may need a few passes while others are trimmed more quickly.

Luxmend からの回答

2026年3月26日

Hi Caitlyn, I have tried checking, however we cannot find an order under your name.

We’re really sorry to hear about your experience — we completely understand how frustrating that must have been, especially after waiting for your order and being excited to use it 💛

We definitely want to help resolve this for you. Just to confirm, have you already contacted us via email? If so, could you please check your spam/junk folder as sometimes replies can land there.

If you haven’t received a response yet, please send us an email at support@luxmend.com
with your order details so we can look into this right away and provide the best solution for you.

We’re here to help and will make sure this gets sorted for you 🙏

Luxmend からの回答

2026年3月26日

Hi Chantal, Thank you so much for your kind words! 💛✨

We’re so happy you’re loving the experience and finding it easy to use — that’s exactly what we aim for!

Enjoy your great results, and thank you again for your support 🙌

Luxmend からの回答

2026年3月26日

Hi Gina, We’re really sorry to hear about your experience and the delay with your delivery 💛

Unfortunately, once a package is handed over to the courier, we rely on their delivery process, and issues like missed deliveries can occasionally happen despite tracking updates. We completely understand how frustrating that must have been, especially having to follow up multiple times.

That said, we’re glad we were able to arrange a successful redelivery for you in the end. Your patience truly means a lot, and we appreciate you sticking with us through the process 🙏

Thank you for your understanding and for sharing your feedback — it helps us continue improving our service.

Luxmend からの回答

2026年3月25日

Hi Robyn, We LOVE hearing this!! 💛✨

So glad you found it easy to use — and yes, that first look at the ends can be shocking! 😅 We’re so happy it left your hair feeling softer with more life and bounce in your curls.

Thank you so much for your support and for sharing your experience! 🙌

Luxmend からの回答

2026年3月25日

Hi Heather, We love hearing that! 💛✨

Bouncy, refreshed hair is always a win — so glad you’re seeing great results!

Thank you so much for sharing your experience 🙌

Luxmend からの回答

2026年3月24日

Hi Wanda, Thank you so much for sharing your experience! 💛

We completely understand that initial hesitation — it’s a new kind of tool for a lot of people. We’re so glad it gave you that confidence and worked exactly as expected.

It’s great to hear it’s meeting your expectations and doing exactly what it’s meant to do ✨

Thank you again for your support!

Luxmend からの回答

2026年3月24日

Hi Erika, We love to hear that! 💛

Exactly what it’s meant to do: smooth, healthy-looking hair without losing length ✨

Thanks so much for your support!

Luxmend からの回答

2026年3月24日

Hi Erin, Wow — we love hearing this!! 💛✨

It’s always surprising to see how many split ends were hiding until you use it for the first time! We’re so glad it worked so well for you and that you’re loving the results.

And yes, that little brush definitely comes in handy for cleanup 🙌

Thank you so much for your recommendation and support — it truly means a lot!

Luxmend からの回答

2026年3月22日

Hi Christina, this is amazing to hear! 💛✨

We’re so happy your hair is looking and feeling 100% better — that’s exactly what we love to hear!

Thank you so much for your support and for sharing your experience 🙌

Luxmend からの回答

2026年3月22日

Hi Sydariah, Thank you for sharing your detailed experience — we really appreciate it 💛

We’re glad to hear it’s helping you trim those shorter, damaged ends and giving your hair a more even, refreshed look.

The tool is designed to trim the ends that extend beyond the guide, which is why it can feel like an overall “dusting” rather than targeting only visible split ends. The amount removed can also vary depending on how the hair is sectioned and guided through the device.

We truly appreciate your feedback and you taking the time to measure and share your observations — it’s very helpful for other customers as well.

Thanks again for your support! ✨

Luxmend からの回答

2026年3月20日

Hi Salina, This makes us so happy to hear!! 💛✨

We’re thrilled that you’re loving it and seeing such great results — “everyone needs one” is the best compliment we could ask for! 🙌

Thank you so much for your support and for sharing your experience!

Luxmend からの回答

2026年3月20日

Hi Kristen, Thank you so much for this amazing review! 💛

We love hearing that it exceeded your expectations — especially after being skeptical at first! You described it perfectly, and we’re so glad it gave you that softer, healthier, frizz-free result without losing length ✨

It’s also great to hear it felt easy to use and didn’t pull your hair — that’s exactly the experience we want for our customers.

Thank you again for your support and for sharing such a detailed experience!

Luxmend からの回答

2026年3月20日

Hi, This review made our day! 💛✨

We LOVE the “romantic whimsical priestess” vs “evil witch in the woods” comparison — that’s amazing 😂

We’re so happy to hear it’s helping you maintain your curls without sacrificing length. Curly hair can be so tricky when it comes to trims, so it’s great that you’re seeing smoother texture, fewer flyaways, and softer results.

Pairing it with a deep conditioning treatment is also such a perfect combo 🙌

Thank you so much for sharing your experience — we’re so glad it’s been a lifesaver for your curls!

Luxmend からの回答

2026年3月20日

Hi Jessica, Thank you so much for sharing your experience! 💛

We completely understand the hesitation, especially with long, bleached hair — so we’re really glad you gave it a try and eased into it with a small section first. That’s exactly the best way to start 😊

It’s great to hear it helped smooth your hair and remove those split ends without taking off your length. Using it every few months is a perfect way to maintain your hair, especially with bleaching and heat styling.

Thank you again for your trust and for sharing such a thoughtful review! ✨

Luxmend からの回答

2026年3月19日

Hi Skye, We LOVE hearing this!! 💛🙌

No more razor burn or bumps, that’s a total game changer! We’re so happy it’s working so well for you.

Thank you so much for your support and for sharing your experience ✨

Luxmend からの回答

2026年3月20日

Hi Brandy, We LOVE this energy!! 💛😂

Thank you so much for the amazing recommendation — we’re so happy it’s helping you keep your hair long without constant trims! That soft, healthy feeling after the first use really is the best ✨

We appreciate your support so much… and yes, “get it!!” is exactly right 🙌

Luxmend からの回答

2026年3月20日

Hi Lisa, Thank you so much for your feedback! 💛

We’re glad to hear the delivery time met your expectations and that your first try went well. Once you do a full pass, you should notice even more of a difference ✨

We appreciate your trust and hope you continue to love the results!

Luxmend からの回答

2026年3月18日

We’re really sorry to hear about your experience — we completely understand how frustrating this must be, especially after making the effort to visit the warehouse.

It sounds like there may have been a misunderstanding with the tracking update or delivery status, and we sincerely apologize for any confusion caused. That’s definitely not the experience we want for our customers.

Luxmend からの回答

2026年3月17日

Hi Shasa, Thank you so much for sharing! 💛

We’re so happy to hear it leaves your hair feeling like it’s freshly cut — that’s exactly the kind of result we love to hear about. And being able to maintain your ends at home while saving on salon visits is definitely a great bonus!

Thank you again for your support and for sharing your experience. ✨