Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o as... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lyca Mobile has been one of the worst mobile service experiences I have ever had. It is impossible to reach customer service, both by phone and online. I tried several times and got nowhere, wh... もっと見る
It's a great service at a great price. My only issue is that every time I buy a bundle it turns auto renew on. And if I forget to turn it off immediately it will not allow me to turn it off 1 day b... もっと見る
企業が回答しました
Im using lyca sim from last 2 and half years i realy happy with lyca but I request please allow to us hotspot also share data with other mobile
企業が回答しました
企業情報
当該企業による記述
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
連絡先
1050-127, Lisbon, 英国
- lycamobile.pt
3.1
まあまあ
1289件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Is network problem is very slow
2026年7月21日
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing slow network service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Internet very slow
2026年7月14日
Lyca Mobile PT からの回答
Dear Raees,
We’re sorry to hear that you are experiencing slow internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing slow internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Very bad network in Lisbon
In Lisbon very bad network lyca because everytime cut connection
2026年7月14日
Lyca Mobile PT からの回答
Dear Manpreet,
We’re sorry to hear that you are experiencing poor network connectivity and frequent call disconnections in Lisbon.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Kalyan Bhandari,
We appreciate your feedback and are glad you generally enjoy using our service. We're looking into the network concerns you mentioned.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Too much network problem
2026年7月14日
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing network issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
That’s Lyca sim is good like it
That’s Lyca sim is good like it, but internet has been poor can you fix this problem . Thank you
2026年7月14日
Lyca Mobile PT からの回答
Dear Nehal,
Thank you for your positive feedback about Lyca Mobile. We’re sorry to hear that you are experiencing poor internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing a very poor internet connection.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Mujeeb,
We love having you with us, and we appreciate you taking a moment to drop such kind words.
Your support keeps us going strong!
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Nice service form it
2026年7月21日
Lyca Mobile PT からの回答
Dear Suraj,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
great service
I had an issue with my new plan.i called the customer service.i am happy with their service
2026年7月21日
Lyca Mobile PT からの回答
Dear Suresha,
Connecting you to what matters most, and at a fantastic price, is exactly why we do this.
Thank you for choosing us over the rest!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Perfect n smootn
2026年7月21日
Lyca Mobile PT からの回答
Dear Customer,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Gurtej,
We are incredibly happy to hear that you are enjoying our network and plans.
Thank you for taking the time to share your positive experience!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Your internet bundle is good price but…
Your internet bundle is good price but so cheap connection mostly your signal is disappear and long time not getting internet or Sim card signal
2026年7月21日
自発的なレビュー
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing issues with network signal and internet connectivity.
Kindly share your Lyca Mobile number, registered email ID, and any reference number you have with us so that our team can investigate your concern and assist you further.
We will prioritize your request and work towards resolving the issue as soon as possible.
Thank you for your cooperation and patience.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing slow internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Always less network and internet speed…
Always less network and internet speed is very slow
2026年7月13日
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing poor network coverage and slow internet speeds.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network performance and work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing issues with our network service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
My sim card stopped working suddenly
My sim card stopped working suddenly. I have already topped up, changed to a rolling plan, still nothing. My phone works with another sim card, so it is this one that is faulty. The bot made me go around in circles as it doesnt understand anything that is nor working. I've now tried ordering a new card and lets see if i can swap the cards and that makes it...
In the meantime, i have a plan that I cannot use...
2026年7月20日
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that your SIM card has stopped working and understand the inconvenience caused, especially with an active plan that you are unable to use.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the SIM issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
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