Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o as... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lyca Mobile has been one of the worst mobile service experiences I have ever had. It is impossible to reach customer service, both by phone and online. I tried several times and got nowhere, wh... もっと見る
It's a great service at a great price. My only issue is that every time I buy a bundle it turns auto renew on. And if I forget to turn it off immediately it will not allow me to turn it off 1 day b... もっと見る
企業が回答しました
Im using lyca sim from last 2 and half years i realy happy with lyca but I request please allow to us hotspot also share data with other mobile
企業が回答しました
企業情報
当該企業による記述
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
連絡先
1050-127, Lisbon, 英国
- lycamobile.pt
3.1
まあまあ
1289件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lyca Mobile PT からの回答
Dear Arbaz,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Aman,
We are so glad you are part of our community!
Thank you for the fantastic star rating.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
La conexion n’est pas stable
La conexion n’est pas stable . Il y a des moments ou je n’ai aucune connexion internet bien que j’ai plusieurs mega
2026年7月20日
Lyca Mobile PT からの回答
Dear Customer,
Nothing beats hearing that our network is making your life a little easier.
Thank you for this wonderful review and for sticking with us!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Sukhjinder,
Nothing beats hearing that our network is making your life a little easier.
Thank you for this wonderful review and for sticking with us!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Hi SIBI STEPHAN,
We're so glad you appreciate our network and the variety of bundles we offer. Thank you for your wonderful feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear customer,
We're so happy to hear you love our service and Portugal! Thank you for sharing your positive feedback with us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The process seemed to work well
2026年7月20日
Lyca Mobile PT からの回答
Hi Chris,
We are glad to hear that our process worked well for you. We appreciate your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I always find great support
I always find the support very quick and helpful. No messing around. Thank you.
2026年7月20日
Lyca Mobile PT からの回答
Hi Ross,
We're so glad to hear that our support team has been quick and helpful for you. We appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Samir,
We're sorry to hear that you are experiencing poor internet service. We understand how frustrating it can be w
Updated Response: We have sent you an email with further details for a thorough investigation.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very bad internet connection please improve it
Because you guys don’t have good internet connection its very poor
And the network coverage is also very bad most of places just 1/2 bars
2026年7月19日
Lyca Mobile PT からの回答
Dear Customer,
We're sorry to hear that you are experiencing poor internet performance and weak network coverage in many areas. We understand how frustrating it can be when the connection does not meet your expectations.
Updated Response: We have sent you an email with further details for a thorough investigation.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing slow internet speeds with our service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network performance and work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
there was a mistake while performing…
there was a mistake while performing the SIM swap and the wrong number was swapped, I tried to contact the support team they were taking to much time to respond and after 5 month I am tired. I am not using this SIM card and not suggesting anyone. The support team is worst after 5 month by trying to recover my number I got nothing but lose of time.
Not recommended
2026年7月20日
Lyca Mobile PT からの回答
Dear Bipin,
We’re sorry to hear about the SIM swap issue and the delay you experienced while trying to get this resolved.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing issues with your internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I cannot renew all plan
2026年7月19日
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are unable to renew your plan.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Ravinder,
We’re sorry to hear that you are experiencing issues with our internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the network issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Dear Customer,
We’re sorry to hear that you are experiencing issues with your mobile internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Hi Gopal,
We're so happy to hear such positive feedback! Thank you for your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Melhore sua rede de contatos.
2026年7月19日
Lyca Mobile PT からの回答
Prezado(a) Cliente,
Lamentamos saber que você está enfrentando problemas com o nosso serviço de rede.
Agradecemos por compartilhar seu feedback e fornecer os detalhes relevantes. Registramos sua reclamação e nossa equipe está investigando o problema com prioridade para analisá-lo e resolvê-lo o mais rápido possível.
Agradecemos sua paciência e compreensão.
Atenciosamente,
Equipe de Resolução de Avaliações da Lyca Mobile
trustpilotreview@lycamobile.com
It's a great service a few caveats
It's a great service at a great price.
My only issue is that every time I buy a bundle it turns auto renew on. And if I forget to turn it off immediately it will not allow me to turn it off 1 day before auto renew date.
It also auto saves my credit card without asking for permission.
They are not easy to contact but are helpful if you manage to speak to someone.
2026年7月19日
Lyca Mobile PT からの回答
Dear Mariam,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT からの回答
Hi Satnam Singh,
We appreciate you bringing the network issue to our attention. We are actively working to improve our internet speeds for everyone.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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