âDecepcionada com o serviço de apoio ao cliente. Estou há mais de um mês a solicitar uma fatura e até ao momento, não obtive qualquer resposta nem o documento enviado. âJá entrei em contacto vári... ãã£ãšèŠã
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Company doing well , I removed my wifi and using lyca Data as a personal assistant. No matter where are you, lyca with you to connect . Yes I would be better if internet will fast in night as well... ãã£ãšèŠã
Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o as... ãã£ãšèŠã
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Lyca Mobile has been one of the worst mobile service experiences I have ever had. It is impossible to reach customer service, both by phone and online. I tried several times and got nowhere, wh... ãã£ãšèŠã
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Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
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1050-127, Lisbon, è±åœ
- lycamobile.pt
3.1
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
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Everything is well but net is slow andâŠ
Everything is well but net is slow and doesnât work in some places
2026幎7æ4æ¥
Lyca Mobile PT ããã®åç
Dear Customer,
We appreciate your feedback regarding the internet speed and coverage. We are actively working to improve our network in all areas.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT ããã®åç
Dear Customer,
We're happy to hear you found the sample satisfactory. We appreciate your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT ããã®åç
Dear Ujwal,
Weâre sorry to hear that you are experiencing slow network speeds.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
much better then before
Very poor network service. I have almost no signal on my phone, and the internet is extremely slow. I am not satisfied with the service and would not recommend it.now its better after complain.
2026幎7æ10æ¥
Lyca Mobile PT ããã®åç
Dear Misbah,
We're sorry to hear about your experience with our network service. We understand how frustrating poor signal and slow internet can be
Updated Response: Upon investigating network issue has been fixed for you and I have refreshed the network settings and additional information had been shared through E-Mail.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT ããã®åç
Dear Customer,
We're sorry to hear you're experiencing issues with the network. We'd like to help investigate and improve your experience
Updated Response: We have refreshed the network settings and also emailed you with additional information.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Ligação péssima
Encomendei uma vez, mas foram-me cobrados quatro pagamentos na minha conta bancária e só me foi reembolsado um. Será que é mesmo uma fraude? Ligação à Internet péssima
2026幎7æ2æ¥
Lyca Mobile PT ããã®åç
Caro(a) Ganso,
Pedimos as nossas sinceras desculpas pelo transtorno e pela frustração que vivenciou com as múltiplas cobranças e a fraca ligação à internet.
Para o(a) ajudar melhor, enviámos um e-mail sobre esta questão. Por favor, verifique a sua caixa de entrada e a pasta de spam/lixo eletrónico para localizar a nossa mensagem.
Atenciosamente,
Equipa de Resolução de Avaliações da Lyca Mobile,
trustpilotreview@lycamobile.com
Attendants over the phone are rude andâŠ
Attendants over the phone are rude and not willing to help whatsoever.
I changed my iphone and cannot have my line working anymore. Zero support.
2026幎6æ29æ¥
Lyca Mobile PT ããã®åç
Dear Michel,
We are sorry to hear about your frustrating experience with our phone support and the difficulties you've faced getting your line working on your new iPhone. Please share the phone number you used to contact us so that we can review the call and get back to you with a resolution.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very weak internet service
I like to rate about your service moderate due to very weak network service. Hope this will be improve up coming days soon. Thank you
2026幎7æ3æ¥
Lyca Mobile PT ããã®åç
Dear Suk,
We appreciate your feedback regarding our service and the network connectivity. We understand that a weak network can be frustrating, and we are actively working to improve our service in the coming days.
Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easy to get internet service butâŠ
Easy to get internet service but network is very poor at though at 100GB connection .
2026幎7æ3æ¥
Lyca Mobile PT ããã®åç
Dear Customer,
We're sorry to hear that you're experiencing poor network performance despite having a 100GB plan.
Updated Response: We have refreshed the network settings and also emailed you with additional information.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Acho que o serviço de telemóvel não éâŠ
Acho que o serviço de telemóvel não é bom.
2026幎7æ3æ¥
Lyca Mobile PT ããã®åç
Estimado(a) Cliente,
Lamentamos saber que não está satisfeito(a) com a sua experiência com o serviço móvel.
Agradecemos por partilhar o seu feedback e fornecer os detalhes relevantes. Registámos a sua reclamação e a nossa equipa está a investigar o caso com prioridade para compreender o problema e trabalhar numa solução o mais breve possÃvel.
Agradecemos a sua paciência e compreensão.
Atenciosamente,
Equipa de Resolução de Avaliações da Lyca Mobile
trustpilotreview@lycamobile.com
Meu chip não funciona na Espanha
Meu chip não funciona na Espanha
2026幎7æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Lyca Mobile PT ããã®åç
Prezada Carolaine,
Lamentamos saber que seu cartão SIM não está funcionando enquanto você está na Espanha. Entendemos a importância de se manter conectado durante viagens.
Para nos ajudar a investigar melhor o problema, você poderia confirmar seu número de celular, o problema que está enfrentando (incapacidade de fazer chamadas, enviar mensagens de texto ou usar dados móveis) e se o roaming está ativado em seu aparelho?
Por favor, compartilhe também sua localização atual na Espanha e qualquer mensagem de erro que esteja recebendo, se aplicável. Assim que tivermos essas informações, verificaremos sua conta e lhe daremos o suporte necessário.
Atenciosamente,
Equipe de Resolução de Avaliações da Lyca Mobile,
trustpilotreview@lycamobile.com
Me brindaron un excelente servicio
Me brindaron un excelente servicio, me avisaba cuando se estaba por terminar el plan, si salÃa de zona, podÃa usar el roaming sin problema, muy muy satisfecha con el servicio
2026幎7æ3æ¥
Lyca Mobile PT ããã®åç
Estimado cliente:
¡Muchas gracias por compartir su experiencia con nosotros!
Nos complace mantenerle siempre conectado y con el excelente servicio que se merece.
Saludos cordiales,
Equipo de Resolución de Reseñas de Lyca Mobile,
trustpilotreview@lycamobile.com
Good connection signals strength isâŠ
Good connection signals strength is good also internet packages decent.
2026幎7æ3æ¥
Lyca Mobile PT ããã®åç
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lack of Contact
Had real trouble with my eSIM at the very beginning of my trip and attempted to call and email. I did not receive anything back until two days after I left. I would work on getting back to emails and/or returning calls. Otherwise It seemed the prices were fine.
2026幎7æ2æ¥
Lyca Mobile PT ããã®åç
Dear Customer,
Weâre sorry to hear about the difficulties you experienced with your eSIM and the delay in receiving a response from our team.
Thank you for sharing your feedback and providing the relevant details. We have carefully noted your concern, and our team is currently investigating this on priority to understand what happened and work towards resolving the issue as quickly as possible.
We appreciate your patience and understanding while we look into this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT ããã®åç
Dear Customer,
Weâre sorry to hear that you are experiencing poor signal coverage, internet connectivity issues, and voice quality problems.
Thank you for sharing your feedback. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and improve your service experience as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT ããã®åç
Dear Customer,
Weâre sorry to hear that you are experiencing slow internet speeds with your Lyca Mobile service.
Thank you for sharing your feedback. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and improve your data experience as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Lyca Mobile PT ããã®åç
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile PT ããã®åç
Dear Customer,
Weâre sorry to hear that you are experiencing slow internet speeds with your Lyca Mobile service.
We would like to investigate this further and assist you with a resolution. Kindly share your Lyca Mobile number, registered email ID, and any reference number you may have with us.
Once we receive the details, our team will review the issue on priority and work towards resolving your concern as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Qualidade é profissionalismo
Qualidade, profissionalismo e precos
Apesar de ter subido 6.40 para 8.00
2026幎7æ2æ¥
Lyca Mobile PT ããã®åç
Prezado(a) Cliente,
Muito obrigado por compartilhar sua experiência conosco!
Estamos muito felizes em continuar oferecendo a você a melhor relação custo-benefÃcio que você merece.
Atenciosamente,
Equipe de Resolução de Avaliações da Lyca Mobile,
trustpilotreview@lycamobile.com
Lyca Mobile PT ããã®åç
Dear customer,
We're sorry to hear that you're experiencing issues with your data connection. We understand how important a reliable internet service is and apologize for any inconvenience caused.
Updated Response:could you please provide your location/postcode, the type of issue youâre experiencing (slow speeds, no connection, or frequent disconnections), and the device you are using?
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
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