Their customer service process is terrible. It is close to impossible to speak to a human. For a large brokerage with Billions under its management, one would hope it has a responsive customer service... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
On 6/29/26 I was abruptly locked out of my M1 account and given a new ‘enter code’ screen. After verifying my DOB and last 4 SSN, support pushed for extra documents and later said my account is ‘restr... もっと見る
Complete scam. These thieves have the highest transfer out fees. 100$ to liquidate. They suddenly started charging a 36$ a year fee. Customer service is unfriendly and only interested in large account... もっと見る
- Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and... もっと見る
企業が回答しました
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
M1 Finance does not honor its…promotions
M1 Finance does not honor its promotions such as its $500 bonus for new users. Not only that, I found out M1 Finance charges customers who wish to close their accounts. Google M1 Finance reviews and you will see what others think of M1 Finance. Moving from the invest to spend sections of the site took weeks and lots of help from M1. According to the latest terms and conditions on M1s site it also invalidates the promotion. A rep there told me they have a similar promotion whereby I need to move money to M1 Finance from another brokerage firm. I guess they'd charge me to move funds to another brokerage firm, the funds would be on hold for a few days at the other brokerage firm, I'd have to fill out a transfer request form at the other brokerage firm, it would take weeks to arrive at M1 Finance, and the funds would be in limbo for a few weeks at M1 Finance before they are even accessible. When I email support about closing the account without fees, they tell me I am ineligible for the promotion.
One Star for the reward to become a…
One Star for the reward to become a customer and/or refer others into this suck institution.
You may deposit a small amount of money, finally figure out the confusion of their simplistic methods.
However, if ever you want to close the account AVOID $100 FEE to transfer to another Broker. As-well-as the $25 FEE for drafting a check to get your money. See their long list of fees, including $20 FEE for Inactivity after you get tired of even trying to "invest" at this so-called broker.
Google: M1 Finance Fees
Save yourself time and money as I wish I did.
I tried the platform and I didn't like…
I tried the platform and I didn't like it so I tried transferring my accounts to another brokerage. I have 2 accounts and they are charging me $100 for each account transfer and an additional $100 dollars to close each account. And if you don't close the account you will be charged additional monthly fees. I have been with 5 different brokerages over the years and I've never paid a penny in transfer fees or for closing an account.
Stay away from M1 Finance
M1 Finance is absolutely not legit. They claim to have an investment account, what they offer is some ridiculous "pie" scheme, where the investor does not know the price the securities are bought at. They expose people to tax liability. When I transferred my assets there, they offered me to either sell the assets exposing me to tax liability, or freeze the account.
They run some shady scheme with margin account masquerading as personal loans. The information that the account holder can lose their assets if they borrow money is carefully hidden.
They have ridiculous hidden fees like $100 for withdrawing your assets.
Unable to make the simplest of features…
Unable to make the simplest of features to work. Don't invest with them . Been trying for an hour to unsubscribe or delete my account. Forgot my password and waited for half an hour for the email. Then the reset just didn't work. No unsubscribe on their spam mail. Jesus christ what is wrong with you .
These people can't even produce a…
These people can't even produce a monthly statement on time. What a joke. If you can't trust them to be able to do a simple task like having a monthly statement available when they say they will, do you really want to trust them with your money. Stay Away!
As soon as my deposit came to them they…
As soon as my deposit came to them they spent it on a stock i reviewed in their system. They decided that i want to buy it and when?!? w t f?
When i wanted to sell it they told me i can place a sell order but it will be bought either at 9:30am or at 3pm there are only 2 times of the day their system is able to sell it and it doesnt matter if dont like prices then. Their are in charge not you go speak with their customer service BOT. Not humans in this company only bots and it shows in their lack of brains with such a system.
So far i love this app
So far i love this app, and and for beginners also I think it’s great, as here you will be able to learn, also the debit option is good and the borrow option i like it to, to be there just in case
DO NOT USE M1! Don’t say you weren’t warned
This is not a review about the platform to say, this is more focused on the terrible, nonexistent customer service. Save yourself the stress and find another platform that will better assist you...
And save yourself the money that you will lose due to their crap way of full filling orders. You will lose money on your sales and you will over pay on your buys!
Love the design
Love the design of the app and the platform, especially the investment pie options. Such a wonderful metaphor and minimalist approach. I decided to close my regular brokerage account and transfer the funds to M2. It’s the fourth day my account has been placed on pause or hold. No response from customer service other than standard acknowledgment of receipt of message. Still, the design beats all other fun tech designs out there. Too bad about the speed of service and response.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








