Their customer service process is terrible. It is close to impossible to speak to a human. For a large brokerage with Billions under its management, one would hope it has a responsive customer service... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
On 6/29/26 I was abruptly locked out of my M1 account and given a new ‘enter code’ screen. After verifying my DOB and last 4 SSN, support pushed for extra documents and later said my account is ‘restr... もっと見る
Complete scam. These thieves have the highest transfer out fees. 100$ to liquidate. They suddenly started charging a 36$ a year fee. Customer service is unfriendly and only interested in large account... もっと見る
- Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and... もっと見る
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PLEASE PLEASE PLEASE work on making it…
PLEASE PLEASE PLEASE work on making it possible for users to reorganize their pies without creating buy/sell taxable events. Other than the lack of this feature, I’m very happy with M1
A+++
Hi,
Overall pretty satisfied with the platform and the quick customer service over email.
I would like to see this included:
1- Yield on cost for my current positions.
2- Chart to be able to compare my performance to the overall market. Say vs the S&P500.
3- Dividend safety and other metrics.
4- Charts showing how my future dividend payment or cash flow would look like.
Keep up the good work m1!!!
Roy Schelling
Customer Since 2019.
I've enjoyed every aspect of M1…
I've enjoyed every aspect of working with M1. I am constantly looking for more ways to move my complete operations to this platform. The new financial services offered are a welcome edition.
M1 Finance is a simple for investing.
M1 Finance is a simple to for long term investors. It has plenty of stocks and ETF's to choose from.
Horrible customer service I had 2…
Horrible customer service I had 2 fraudulent charges at the same time. I reported these fraudulent international charges that are in a language I don't speak. They credited me then promptly took the credits away 2 months later without notice or explanation. I tried calling and talking to someone they just pass you back and forth between M1 and Lincoln savings bank with no one wanting to take responsibility just passing the buck between them for 2 weeks. Now I'm going to have to sue M1 in small claims court to get my money back. I've been with Bank of America for 20 plus years and never had this happen on any fraudulent claims or otherwise. Wouldn't recommend to anyone use a proper brokerage account save yourself a lot of trouble and hassle. If you ever have any issues you will get the run around and they will eventually rob you of your money.

M1 からの回答
No control over which shares get sold
No control over which shares get sold, makes tax loss harvesting murky and tax gain harvesting impossible.
You have the data. Allow people to do manual selling outside of the "pie".
Yes, you can select which securities get sold. But you can't select which shares get sold based on their cost basis.

M1 からの回答
I love m1for what it is
I love m1for what it is. I am able to borrow from my investments and keep the money invested. The only thing i could say could improve is the trade windows. I can trade on Webull or Robinhood on the fly. If the market is down and i want to make a trade i have to wait until 8:30 or 2:00.
Love my M1 experience.
Easy to use platform that makes it easy…
Easy to use platform that makes it easy to invest!
Great place for all-in-one.
Great place for all-in-one.
Easy to transfer assets in, easy to update PIE allocations and manually or automatically invest. Easy to transfer from accounts and great borrowing feature, cash back and so many more feature that get added
I recently requested M1 to add sybmol…
I recently requested M1 to add sybmol 'CPG' to securities allowed for trading. M1 support stated it did not meet M1 team requirements for listing/trading. I do not understand why. CPG is traded on NYSE and it is rate 'Strong Buy' by Seeking Alpha, not to mention TD Ameritrade and other research tools I use. Too bad! I was forced to transfer funds from my M1 account to my bank and then to my TD Ameritrade account to purchase this security. I will continue to do so every time I want to purchase more of CPG through TD Ameritrade. I like doing all my trading under one platform. Unfortunately, M1's recent decision not to list CPG is forcing me to use other platforms as well.
Many technical data issues, bad unfair fills.
2 stars is a fair rating. I am disappointed with the numerous bad fills. Also many technical issues and a substandard platform. It's good for the long term but be prepared to deal with the headaches and growing pains.
Easy to use platform with all in one APP
Use eTrade or anything else really
M1 Finance is weak overall. They offer loans against your stock portfolio (you can borrow out up to 30%), which is pretty cool, which is why I moved here to begin with.
I like the segregation of 'spend' versus 'invest' accounts. That's rather nice; you can actually reliably spend the money in your account with worrying it will disappear overnight due to some random margin requirement change.
However, their whole investment setup sucks. Instead of buying and selling individual stocks, you create a 'pie', where you allocate your stock portfolio funds into percentages that should go into different stocks, e.g., "50% Tesla, 50% Apple" would be one pie. You then buy / sell / rebalance this pie.
You can't short stocks. You can't trade on margin. You can only buy / sell once per day (lol) at a predefined time of day, not whenever you want. Their UI doesn't even show actual stock prices. Their UI shows a graph of your portfolio's value over time, but they make your deposits and withdrawals look as if they were gains or losses in your portfolio (why?).
Honestly, if you use M1, you'll basically have no idea what you're buying or selling, or when you're buying and selling it, or at what price, or even if you made or lost money on a trade. Customer service is mediocre, moving money takes ages, and the site is unintuitive.
I'm closing my account and moving back to eTrade.
hi i had sent a transfer on mar 29th …
hi i had sent a transfer on mar 29th for $20 it has not moved. gustave wandland
Getting Money Out Is Nearly Impossible
Pros: Simple setup, good concept, easy to use.
Cons: Getting your money out.
I have a Roth IRA with M1. It has taken 7 weeks now to roll my money out to another Roth IRA.
First, they didn't liquidate my entire portfolio after I said to sell 100% of the assets.
Second, they "never received" the rollover request from the requesting institution, even though the requester got a confirmation receipt.
Third, M1 and their custodian Apex Clearing gave me the customer service run around about who I needed to speak with. I finally got a senior CS rep who has been helpful but has no power to make anything happen.
M1 finally liquidated the $3 that was holding up my rollover after 5 days.
I had the requester re-send the request. No action again. Took me reaching out 2x more times for a status.
Now I'm being told I need a Medallion signature, which I have previously twice clarified if it was needed and was told no.
Still not complete with this. Requests have been sent 5x now and always a different reason they can't complete it. Wondering if Apex is insolvent at this point.
I would never recommend M1/Apex again after this. I now have to go through this whole mess again to get my wife's Roth out. I feel bad that I recommended to other family members as well. Thankfully the market hasn't been on a run the last 7 weeks, otherwise, I'd be losing my mind.
TL;DR: Fine if you never need your money out of M1. Process to get money out is a disaster.
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