I ordered the Mini Colettos Kate Doll and two outfits. The delivery was fast and I had regular updates. the Doll is beautiful and soft, her hair is brushable. The outfits fit perfectly. What was on... もっと見る
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What gorgeous changing mats! Exceptional quality and just sit beautifully on the top of the babies chest of drawers. The basket is also amazing quality and much better in real life than in the photo.... もっと見る
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Delighted with items although disappointed with cost! Despite getting a new customer discount, both items were cheaper direct from Litte Dutch! So for this reason, I won't order from from you again, I... もっと見る
Ordered the babies tummy time book set for my granddaughter. My daughter loves it and is using now, baby is only 3weeks old. Ordering was straightforward, I forgot to use my 10% voucher but received a... もっと見る
企業が回答しました
企業情報
Mabel & Fox について
当該企業による記述
Mabel & Fox is a UK baby and nursery retailer, helping parents create beautiful, practical spaces for their little ones from newborn through to early childhood. Best known for our British-made baby changing mats, we also offer a carefully curated collection of nursery décor, baby essentials, toys, gifts and accessories from much-loved baby brands.
Our own range of baby changing mats is designed and manufactured in the UK using nursery-grade foam and wipe-clean, non-toxic materials, combining comfort, practicality and modern design. Alongside our exclusive collections, you'll discover wooden toys, baby gyms, play mats, changing bags, swaddles, cot sheets, nursery storage, feeding essentials, books, personalised gifts and stylish nursery accessories.
Every product is carefully, curated with growing families in mind, balancing quality, safety and timeless style. Whether you're shopping for your first baby, refreshing a nursery, looking for a thoughtful baby shower gift or searching for everyday essentials, our aim is to make finding beautiful, practical products simple.
We regularly introduce new brands, seasonal collections and customer favourites, so there's always something new to discover. Thousands of parents across the UK have trusted Mabel & Fox for beautiful baby products, fast delivery and friendly customer service.
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連絡先
4 Wingfield Court, Norwich Road,, NR14 8JP, Mulbarton, 英国
- info@mabelandfox.com
- mabelandfox.com
4.8
優良
1585件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordering was easy and the item…
Ordering was easy and the item delivered promptly.
It was a gift so have sent directly to the recipient.
I little nag, there wasn’t a facility that I could see to add a message so had to let the recipient know that it was from me!
2026年8月31日
Mabel & Fox からの回答
Glad to hear ordering was easy and the gift arrived promptly! 🎁 Thanks for mentioning the gift message too — we can see how useful that would be when sending directly to someone, and we’ll take your feedback on board. Really appreciate the five stars 💛
Mabel & Fox からの回答
You’re very welcome! 🥰 So happy you loved your purchase — thanks for choosing Mabel & Fox and leaving us five stars 💛
The item was fine delivery was next day…
The item was fine delivery was next day as promised but my gift message was not included. So the recipient did not have their personal message which is sad I did write a message maybe the system didn’t save it
2026年8月19日
Mabel & Fox からの回答
Hey Cindy,
Thank you for your review. We're pleased to hear that your item arrived the next day as promised and that you were happy with the product.
We're sorry to hear that the recipient did not receive a gift message. Having checked the order, no gift message was included with the purchase, so unfortunately we were unable to add one to the package.
We appreciate that a personal message can mean a lot when sending a gift and we're always happy to include one when the details are provided at the time of ordering.
We look forward to welcoming you back soon!
Best wishes,
Mabel and Fox
Mabel & Fox からの回答
Lovely quality with no waiting around — just what we aim for! 😊 Thanks for shopping with us and for sharing such kind feedback 💛
Excellent quality product.
2026年8月26日
Mabel & Fox からの回答
Quality is so important to us, so this is wonderful to hear. Thanks for the five stars and for choosing Mabel & Fox 💛
I still haven't actually received my…
I still haven't actually received my parcel after numerous emails from DHL e commerce saying it will be delivered next working day
2026年8月26日
Mabel & Fox からの回答
Hi Karen,
Thanks for taking the time to leave a review. We're so sorry to hear there has been issue with your delivery. I can see that our team has been in contact with you and is actively working to resolve this as quickly as possible.
We appreciate your patience while this matter is being resolved and apologise for the inconvenience caused.
Kindest Regards,
Mabel and Fox
Mabel & Fox からの回答
A little treat for the prams — how sweet! 🥰 We hope your granddaughters love them. Thanks for letting us be a small part of the gifting 💛
Beautiful product fast delivery a very…
Beautiful product fast delivery a very professional friendly service.
2026年8月25日
Mabel & Fox からの回答
This one made us smile! 😊 Friendly service is every bit as important to us as beautiful products and speedy delivery, so it’s great to hear you experienced all three. Thanks for the lovely feedback 💛
Beautiful good quality moses basket and…
Beautiful good quality moses basket and bedding bundle !
Very happy .
2026年5月26日
Mabel & Fox からの回答
A beautiful Moses basket all ready for a little arrival — how lovely! 🤍 Really happy to hear you’re impressed with the quality of the basket and bedding bundle. Enjoy every precious moment!
The site is easy to use was kept…
The site is easy to use was kept informed about my delivery which arrived quickly.
2026年8月24日
Mabel & Fox からの回答
From browsing to delivery, we’re glad everything was nice and straightforward! 😊 Great to know the updates were helpful and your parcel reached you quickly. Thanks for the five stars 💛
Mabel & Fox からの回答
And that’s exactly how we like it — simple and speedy! 🙌 Thanks for the five stars and for shopping with us 💛
Mabel & Fox からの回答
Hi Andrea,
Thank you for your lovely 5-star review! We're delighted to hear that you're pleased with your purchase and that your items arrived quickly. We hope to welcome you back to Mabel & Fox again soon!
Best wishes,
Mabel and Fox
Good choice
My Niece suggested this site for gifts. I was able to buy everything i required. Communication with the company was great and everything arrived safely on the given date. Very pleased with my purchases.
2026年8月21日
Mabel & Fox からの回答
Hi,
Thank you so much for your wonderful 5-star review! We're so pleased you're happy with your purchases, and we truly appreciate your support. We look forward to helping you find more lovely gifts in the future!
Best wishes,
Mabel and Fox
Mabel & Fox からの回答
Hi Heather,
Thank you for your wonderful 5-star review! It's fantastic to know you'd shop with us again. Thank you for your support, and we look forward to welcoming you back to Mabel & Fox soon!
Best wishes,
Mabel and Fox
Lovely personalised cardigan would…
Lovely personalised cardigan would purchase again from this site
2026年8月20日
Mabel & Fox からの回答
Hey Lorna,
Thank you for your wonderful 5-star review! We're delighted to hear that you love the personalised cardigan and were pleased with your purchase.
Thank you for your support and we look forward to welcoming you back to Mabel & Fox in the future!
Best wishes,
Mabel and Fox
I have bought a few items for my…
I have bought a few items for my daughter during her pregnancy from Mabel and Fox the products are good quality, she loves the nappy caddy lovely design
2026年8月10日
Mabel & Fox からの回答
Hey Johanna,
Thank you for your lovely 5-star review! We're so pleased to hear that you've chosen Mabel & Fox for several purchases during your daughter's pregnancy.
Thank you for your continued support, and we look forward to helping you find more special items in the future.
Best wishes,
Mabel and Fox
A Lovely Educational Toy
I found this lovely set of cubes and little wooden cars at the best price on the Mabel & Fox website. I'm so pleased with them. They arrived quickly and very well packaged. My little grandson agrees!
2026年8月19日
Mabel & Fox からの回答
Hey June,
Thank you so much for your kind review! We're thrilled to hear that you found the wooden cubes and cars at a great price and that both you and your grandson are pleased with them. We truly appreciate your kind feedback and look forward to helping you find more special items in the future.
Best wishes,
Mabel and Fox
Really lovely item and quick postage
Really lovely item and quick postage. Item packaged immaculately. 5*
2026年8月19日
Mabel & Fox からの回答
Hey Claire,
Thank you for your wonderful 5-star review! We're so pleased to hear that you love your item and that it arrived quickly.
Thank you for your support and look forward to welcoming you again in the future!
Best wishes,
Mabel and Fox
Prompt delivery and good communications…
Prompt delivery and good communications throughout.
2026年8月18日
Mabel & Fox からの回答
Hey Mitch,
Thanks so much for your kind review. We truly appreciate your support and look forward to welcoming you again in the future!
Best wishes,
Mabel and Fox
What a great little company
What a great little company. My order contained some personalised items and shipping was still extremely fast. The embroidery on the basket was perfect and the personalised brushes were so cute and well made. I also ordered some toys and a changing bag and everything was extremely well packaged. They have a great range of brands and products, I am already planning my next order.
2026年8月18日
Mabel & Fox からの回答
Hey Stacey,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with us. We take great pride in the quality of our products, so it's lovely to hear everything met your expectations.
Thank you for your support, and we look forward to welcoming you back again soon!
Best wishes,
Mabel and Fox
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