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5つ星のうち1の評価

STEVENSTON NORTH AYRSHIRE Very poor customer service order via drive in and did not receive items as ordered. When I went back to complain and get what we had ordered the customer service on the win... もっと見る

5つ星のうち1の評価

MACDONALDS NEWMKT RD CAMBRIDGE STONE COLD FOOD, WE spent £26 burger med fries 2miles from macdonalds, food delivered STONE COLD we put in bin. WILL NEVER SHOP AGAIN MACDONALDS EAST RD, UNACCEPTABLE... もっと見る

5つ星のうち1の評価

Visited McDonalds Waterloo 21/8/26 received order of Hot Cakes & Coffee. The Hot Cakes were the size of a PIKELET placed in a paper box not the normal Styrene box Removed the food from the ca... もっと見る

5つ星のうち2の評価

Macdonalds, Bromley Road, tge gate house, Yep great staff, full cups of coffee, their delivery driver thou, DIEAGO his name likes scratching vans and chucking coffee over it, I now believe he is... もっと見る

企業情報

  1. レストラン

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This website is for sale! macdonalds.co.uk is your first and best source for all of the information you’re looking for. From general topics to more of what you would expect to find here, macdonalds.co.uk has it all. We hope you find what you are search...


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1.3

ひどい

TrustScore 5段階評価の1.5

148件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.3

すべてのレビュー

(148)

過去12か月のレビュー数: 38件

レビューを書く
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5つ星のうち1の評価

Terrible terrible terrible no sauces…

Terrible terrible terrible no sauces delivered yet AGAIN THATS BEEN 5 times called Irvine branch 15 times AGAIN but no answer yet AGAIN AWFUL SERVICE 🤷‍♀️ think the manager needs more training in customer service terrible terrible terrible service so frustrating

2024年9月21日
自発的なレビュー
5つ星のうち1の評価

En klistret omgang

Medarbejderne tog min mad ind på toilettet da de kom ud var den helt sovset og det var i hvertfald IK, mayonnaise der var i den burger 🍔☹️🍆💦

2024年9月17日
自発的なレビュー
5つ星のうち1の評価

Tankersley MacDonalds delivery using…

Tankersley Barnsley MacDonalds delivery using Just eat at 11.30pm when quiet...food was cold & milkshake melted...literally just down the road..utter waste of money..never again..never again. I'm extremely local to the restaurant as I'm in Tankersley & at busy, peak times you could understand it, but not at the delivery time of 11.55pm.

2024年9月10日
自発的なレビュー
5つ星のうち1の評価

They still owe me 4 a meal the got…

They still owe me 4 a meal the got really wrong last time. And this time this evening they got it majorly wrong with my sons happy meal. They didn't even tell me they were out of toy dinosaurs in there happy meal?so they just put in a minnon small metal case instead and thpught? I no what let's not tell the customer and they will b fine with it? Well not me my son who is autistic loves dinosaurs and when he saw there wasn't a cuddly dinosaur in his happy meal he got very upset. And too make it experience even worse was the attitude of this little young boy who took my order and my money. He was so rude and obnoxious towards me and misabable. The thing is this mac Donald's in Bridgwater town is not making the odd mistake they r making lots of mistakes one after the other. It's becoming a very poor run down messing mac Donald's. Takeaways aways aren't cheap anymore and 4 what u get is disgusting and appalling and if it wasn't 4 my autistic son liking it mac ds I would never go there again. And it's most definitely not value 4 money that's 4 sure. And first thing Monday morning I'm ringing mac ds head office. Enough is enough they need a kick up there ass. Because the food and quality and service is crap and some of the attitude of the staff is appalling and disgusting. And once I speak to the head of the office I won't b just getting a replacement meal and happy meal. I will b seeking a compensation from them.

2024年8月31日
自発的なレビュー
5つ星のうち1の評価

COLD FRIES ALL THE WAY AT MACDONALDS TONIGHT…

Went to MacDonald in Stretford Greater Manchester and placed an order. I got home and the fries were cold. I went to make a complaint Macdonald. I could only get the Virtual assistant its U/less. I notice lines of orders waiting to go out they were still there when I left. Lots of cold food tonight in Manchester

2024年8月19日
自発的なレビュー
5つ星のうち1の評価

We placed an order this evening

We placed an order this evening. When it was delivered one item was missing. We called to report it and were told the system would not allow either a refund or the item to be delivered later. So they’ve taken the money and breached contract. Not only is that inconvenient it is wilfully illegal. I informed the call centre person of thst and she said she ‘recognised it would be frustrating’. It’s not frustrating. I repeat, it is deliberately illegal. And disgusting.

2024年8月16日
自発的なレビュー
5つ星のうち1の評価

Shocking quality and bits missing

I don't normally leave reviews for MacDonalds as think why bother as MacDonalds themselves may see it but never respond or take it serious!
I have left reviews on JUST-EAT and as everyone.... wonder why as it gets no response/refunds!.
But on this occasion.... Order has been and this time (Barely Warm) The food is never put together well and for some reason never any dips which I see happens for many people!
SHOCKING SHOCKING SHOCKING

My Advice to MacDonalds..... Consider your customer and STOP being complacent
Aim for QUALITY QUALITY QUALITY

2024年8月6日
自発的なレビュー
5つ星のうち3の評価

Incomplete order

Two curry dips ordered, but not included in the pack. A reminder to always check before driving off. Such a nuisance to go back and collect them, as you have to find parking again; secondly, by the time the issue is resolved, the food will have cooled down and not be pleasant to eat. Not the first time this has happened - previously at a different branch. A poor show. Come on MacDonalds - up the game! Not the great service we’ve previously enjoyed.

2024年8月4日
自発的なレビュー
5つ星のうち1の評価

Yuck

McDonald’s Watford I am sad to say the hot chocolate I have just bought is very watery similar to that from a vending machine. Poor show!

2024年7月22日
自発的なレビュー
5つ星のうち1の評価

Worst one in the uk!

Mold MacDonalds NEEDS to be closed, until staff who can actually take, prep and deliver an order correctly start working here! But from the extreme BAD experiences we’ve had to the god dame outrages, plain burger to which they gave us just a BAP yes that’s correct a BAP with NOTHING ON IT, to not READING what’s on the order and NEVER having ice cream as the machines PERMANENTLY broken or being switched OFF to just general they’d rather prat about with people they know in the store than actually do their jobs which is a shame as there are a few lovely staff who DO try but with NO help and support from other staff and ESPECIALLY the higher ups who also NEVER reply to complaints OR deal with customers complaints face to face, we’ll there’s no hope! So save you’re self the heart ache of disappointment and DO NOT GO HERE!!!

2024年7月17日
自発的なレビュー
5つ星のうち1の評価

Ordered a fillet of fish meal .

Ordered a fillet of fish meal .
Had a quick look inside and 3/4 of the cheese wasn't even on the fish ! So I went back and asked for another , and went and sat myself back down , once it turned back up with a massive sorry . I'd thought I'll have another quick peak to see it made to a basic standard and there was a 2p size of cheese .
Don't go to to macdonalds ashford orbital kent uk . It may be the busy one out of the whole of Europe!! Service is crap 💩

2024年7月18日
自発的なレビュー
5つ星のうち4の評価

Aviemore

Aviemore
This Hotel was the opposite of Crutherland hotel, same chain.
Staff so helpful and nice. Did everything
to make our stay pleasant. Thank you so much after the horrible experience at Crutherland.

2024年6月5日
自発的なレビュー
5つ星のうち1の評価

MacDonalds Cumbernauld

Missing item in order. Tried to phone to resolve - nobody answered the phone. Also left a message on the voicemail, but no response to that either.

2024年6月1日
自発的なレビュー
5つ星のうち2の評価

McDonalds Killingworth

This store must seriously be the most disappointing ever. They always miss the dips from the order and never have milk shakes or the new frappes to order. What is the point of having new menu items when they never have them on?! Pointless.

2024年5月27日
自発的なレビュー
5つ星のうち1の評価

Macdonalds constant missing order items

Macdonalds Strood Kent
Ordered a pancakes with syrup and a sausage via drive thru As they only served breakfast at the time My granddaughter was ill and l wanted to take a treat to her when l opened the bag No syrup No Sausage Was so embarrassed and disappointed It wasn’t convenient to check inside the bag when given as the pancake container was at the bottom and l ordered several other items and driving This is the third time it has happened at different Macdinalds No care is taken and employing any young untrained person, eventually people will stop using MacDs and hopefully another ethical company will take its place

2024年5月12日
自発的なレビュー
5つ星のうち1の評価

Items missing

For the second time this month food items missing from my order and another from a fellow house member! As I was collecting from the drive through another customer was complaining about missing items from there order. Once is a mistake, twice is poor training or systems but three times is starting to feel like theft!

2024年4月16日
自発的なレビュー
5つ星のうち1の評価

AVOID BALLYMENA STORE CONSTANT WRONG ORDERS

Ballymena (Christine Duty Manager) Could not care less

WRONG ORDER 2 visits in a row
No Apology
No Manners
No Salt
No Napkins
No Sauce
No Soft drinks cups available
Cold & Tasteless

NO ONIONS ON A "ONION ONLY BURGER"

Even the replacement order was wrong !!!!!

2024年4月14日
自発的なレビュー

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