MacDonalds レビュー 

STEVENSTON NORTH AYRSHIRE
Very poor customer service order via drive in and did not receive items as ordered. When I went back to complain and get what we had ordered the customer service on the window was very poor and walked away. I then asked for refund she then replied this could only be done inside. In going inside waited several minutes and had to request this refund. The "duty manager " was not very helpful and his customer service could do with additional training as well. Never apologised for the mistakes they had made. Made it look as if was my fault. Will never visit here again. Be warned check your order before you leave the window.

Sleaford Hondingham Roundabout.
This review is about my personal experience as a genuine McDonald's customer.
I visited this restaurant for lunch with a friend. We bought food, stayed inside the restaurant throughout our visit and never left the site. Around two weeks later, I received a Parking Charge Notice for allegedly overstaying the 90-minute limit by around 12 minutes.
I appealed, providing proof that I was a paying customer, photographs of the signage and a witness statement. My appeal was unsuccessful.
What has disappointed me most is the complete lack of customer care.
I emailed the restaurant asking for help. I received no reply.
I tried contacting the restaurant and received no meaningful assistance.
I have since revisited the site and noticed that the parking signage has changed since my appeal. I cannot say why it has changed, but it does make me question whether the previous signage was as clear as it should have been.
I have also since learnt that customers may be able to ask staff for permission to stay longer. Had I known that on the day, I would have asked immediately. There was nothing that brought this to my attention during my visit.
This restaurant is not in a busy shopping centre. There is nowhere nearby that I would have parked to visit. I went there for one reason only—to eat at McDonald's.
Instead of feeling valued as a customer, I have been left feeling that genuine customers are treated as a source of parking charges rather than people who have chosen to spend money in the restaurant.
As a result of this experience, McDonald's has permanently lost my custom.
I will never return to this restaurant, and I will think very carefully before visiting any McDonald's again. I cannot recommend eating somewhere that left me feeling so disappointed after what should have been nothing more than lunch with a friend.
I hope McDonald's Head Office reviews how parking is managed at its restaurants and whether the current arrangements genuinely reflect the level of customer service people expect from such a well-known brand.

MACDONALDS NEWMKT RD CAMBRIDGE STONE COLD FOOD, WE spent £26 burger med fries 2miles from macdonalds, food delivered STONE COLD we put in bin.
WILL NEVER SHOP AGAIN MACDONALDS EAST RD, UNACCEPTABLE. THINK YOU CAN SEND OUT COLD FOOD THINK AGAIN if you want loyal customer, our address is 2 miles away, delivered by car SO FOOD WAS COLD BEFORE DESPATCH RETARAIN YOUR STAFF, UNACCEPTABLE.

Macdonalds ved Havnen, Næstved…bestilte mad til lev gennem Wolt - OBS! 5 min væk i bil! - det var helt koldt da det ankom, slatne kolde pom fritter og en kold burger var ingen succes oplevelse!!! Lad være og tilbyd lev af maden, når I ik formår at holde det bare en smule varmt, VIRKELIG RINGE og spild af 150 kr PR PERSON!!

Usually one can’t go wrong, when dining in. But 1st time order, from uber eats, since my local branch is closed for renovations (Hayes). The cheeseburgers 🤦🏼‍♂️. Opened one one and hardly any onions or ketchup. Thus, sadly, lacking in taste.

Visited McDonalds Waterloo 21/8/26 received order of Hot Cakes & Coffee. The Hot Cakes were the size of a PIKELET placed in a paper box not the normal Styrene box

Removed the food from the carry bag & the contents fell back into the bag due to the paper box collapsing There was no Syrup, wooden fork only & no serviettes

Maybe this a sign of the times, smaller serves of food, grossly over priced

I would not encourage anyone to visit & make purchase from a McDonalds site under their practices as described

MacDonalds Ilminster, Somerset. Truely awful meal. Drive through ordered 1 plant burger, 2 large fries, 2 plain McFlurrys.Couldn't park very small carpark. No ice cream machine not working. Noted after we had left that we only received 1 large fries, luke warm and floppy, plant burger cold and slimey. Never again just horrible.

Water meetings Road, Bolton. Site.
Used the drive-through 11:54am Friday 3/7/26.
Ignorant staff. Given the wrong order. Cold fries. Very weak coffee. Complete rubbish.
This was once the best Macdonald's in Bolton.
I will not be visiting Macdonald's again.

Macdonalds burger site 2 minutes drive from premier inn site portsmouth nearest brittany ferry terminal. This cafe us 24 hour service. We visited 0700hrs sunday 5.7.26. Service was POOR and slow. Felt sorry for staff who said only 3 on duty doing their best. The food bought included a potato fritter which seemed fattier than any bought before as if oil not hot enough.not recommended

Jeg var i dag på McDonald’s hvor en vis medarbejder jeg tror han var omkring 15 års alderen opførte sig møg forkælet og talte ekstremt pænt jeg sætter mine håndflader på disk og derefter kommer han hen til mig og siger at jeg skal være venlig ikke at slå på disken jeg fortæller ham derefter at jeg ikke har slået på disken hvorefter han ruller øjne af mig og vi skal i landet efter mig uden jeg når at høre det giver han mig kvittering på en meget aggressiv måde og ruller igen og en af mig det her var en rigtig ubehagelig oplevelse og jeg håber ikke at andre skal udsættes for den samme behandling som jeg i dag har fået det skete i McDonald’s Friheden og jeg håber virkelig at I vil tage dette her til efterretning medarbejderenhed Gustav og som sagt håber jeg virkelig i vil tage en grundig snak med ham

Mcdonalds Congleton,Well what can I say,CRAP,3 customers and 2 cars in the drive through,plus 7 deliveroo,just eats etc drivers queued up.ordered my food from the touch screen for table sevice,payment screen didnt work,went to counter,paid,waited OVER 20 minutes,then checked the board and my order wasn't even on there,asked where my order was,response,oh we're making it now,ye right,🤣🤣🤣,truth is,it had been made and forgotten,the food arrived as soon as I sat down from complaining,it was cold and unappealing,MCDONALDS IS CRAP,the coke and sprite were FLAT AND WARM,no fix and no ice.when I complained and asked for fresh food,I was told id have to return the crap theyd served and then reorder it, the managers attitude stank,telling me it WAS MY FAULT it wasnt hot as we are very busy,do you want the food or not,as they wont remake it,my 7yo granddaughter said can we NOT COME HERE AGAIN,oh as far as BUSY goes,BUSY,3 customers inside and 2 in the drive through,their only concern was the 7 delivery drivers.last thing,the bins hadn't been emptied as food was piled on top of the bins and on the floor

Spent time catching uo with friend I hadn't seen for ages.
Had breakfast & numerous drinks then received Parking Charge Notice of a £50 fee form UKPC (awful company).
Branch staff were of no help, promised to email UKPC, but never did. Appeal to UKPC denied despite evidence from Bank showing I was a customer for the whole time!
Macdonalds customer service as rubbish as you'd expect-'copmputer syas no' & can't do anything.
There is no problem with parking here-its surrounded by bloody car parks & the only reason to park there is to go to macdonalds & the car park is NEVER full certainly not at 8am in the morning.
Pure extortion & abuse of loyal customers.
Well done Macdonalds! Another unhappy regualr customer lost.

Super mærkeligt at vente i 30 min på en cheeseburger menu hvorfra 3 andre får deres mad som blandt andet er en cheeseburger vel og mærket at de kom 10 min efter jeg had siddet og ventet

Det smager jo godt😏👍

Sick and tired of ordering food from Macdonald’s that turns up cold again. We order from Oldfields Rd Sutton but the order actually comes from a kitchen on Minden Rd Sutton. We live 5 minutes from where the food is prepared. The delivery drivers always seem to take 20mins or so to get to us from when we are notified that the driver is at the restaurant. It’s frustrating to watch the little motorbike on the app sitting outside the kitchen for 10mins or more and then when it leaves the kitchen make 2 or 3 stops before arriving at our address. It means the driver is sitting outside the kitchen with our food going cold each time. Complain to customer service they always say we are unable to make a refund making me feel like I’m trying to scam them. Also saying our food was delivered within an acceptable timeframe. 20 minutes from cooking our food is going to be cold. Cook it deliver it or is it a case of drivers trying to maximize their earnings by waiting for more deliveries ? Expect cold food from Macdonald’s Oldfields Rd Sutton.

All stone cold ruined family meal all staff was slow and miserable manger stood there watching food come down going cold my hot chocolate was cold and milkshake was water chips was stale best thing about that meal was the bbq dip to use at anoter fast food restaurant sending people on brakes with a restaurant full of customers waiting understand we all need brakes but in this industry you have to get though the mad rush (whoops sorry forgot your not a fast food restaurant anymore lol)Skegness retail park!!!!

Vervelend restaurant te druk slechte service geen ijs in drinken te weinig zit ruimte onvriendelijke medewerker

Why don't MacDonalds do something to control litter? Another dump of litter from a meal found this morning along Main Road, Underwood, Notts. Clear thrown out of a car - from its location... and fact that it's labelled with Order 116, Driver Thru, 21/02/2026 15:15. Why don't you also print the location sold from. Reported litter should be linked to a sale, a person and their car. Litter incidents should (at least) prevent the person from using MacDonalds.