MagBak レビュー 1,691

TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Product is awesome (iPhone 17 pro max elite case). My son ended up yanking the loop out from the back so I started looking at getting the accessory pack but couldn’t find the color that came with my c... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been using MagBak for a couple of years and absolutely love them. I have not had any problems with their cases until the other day. Something broke on my case and they were amazing at handling... もっと見る

企業が回答しました

5つ星のうち5の評価

UPDATE: They took care of me. I would only suggest not using the Gecko Tape. I ordered the 3-in-1 charger and it worked great on my nightstand. Although it doesn’t charge my Apple Watch at the... もっと見る

企業が回答しました

5つ星のうち5の評価

First of all let me start off by saying that I have been a loyal Magbak user for many years. I’ve had 4 so far and all of the phones that were protected by the Magbak case never suffered a fate wor... もっと見る

企業が回答しました

企業情報

  1. 携帯電話アクセサリ店

当該企業による記述

We develop minimalist, easy-to-use, products that improve and simplify our daily lives. We obsess over design and aim for maximum functionality.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

1691件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The customer service is unbeatable

The customer service is unbeatable. They are very understanding and punctual!!! Thank you magbak!

2026年5月21日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Adrian,

Unbeatable is a strong word… but we’ll happily take it. 😄

Thanks for the love, really glad our team could take care of you quickly and smoothly!

MagBak Team

5つ星のうち5の評価

They take care of their customers!

I had a problem with a smart wallet. It turned out that I got one from a batch that was had a design issue, so they overnighted me a new one free of charge. Great product with even better customer service!

2026年5月15日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Kevin,

That’s exactly how it should be handled. Quick, no hassle, and straight to a fix. 😄 Glad we could get that sorted for you!

Really appreciate the support.

MagBak Team

5つ星のうち5の評価

Great product

Great product! I love all the features of the phone case and it's very compact. Customer service is great and willing to work with you if there are any issues.

2026年5月13日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Jonathan,

Appreciate the love! Sounds like your phone’s finally living its best life inside the MagBak case. 😄

MagBak Team

5つ星のうち5の評価

Great customer service

Great customer service
Great products. Great case/ magnets chargers etc.

2026年5月6日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Michael,

Great review, great support. We love it as much as you’re enjoying our products and services. 😄

MagBak Team

5つ星のうち5の評価

I love Magbak

I love Magbak. This is my second case and I am more than thrilled. I especially love that they added a finger loop holder to the case. Game changer. Extremely satisfied.

2026年5月20日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Michael,

Second MagBak case? That’s the kind of sequel we love to see. 😄 Thank you so much for the amazing support!

We’re thrilled to hear you’re loving the new finger loop feature, total game changer is exactly what we were going for. It’s always great hearing when the little details end up making the biggest difference day to day.

Thanks again for the support, and we hope your MagBak keeps making your phone feel just a little harder to put down. 😉

MagBak Team

5つ星のうち5の評価

Customer service and product quality

Customer service very polite & helpful with assistance. Went above & beyond will supplying me another case although I was a month past my warranty time. The cases are of one out of many top tier cases, and I love mines.

2026年5月15日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Savior,

Thank you so much for the awesome words! We’re really happy to hear our team was able to help and go the extra mile for you, even a little past the warranty period. We always try our best to take care of our customers the same way our cases take care of your phone. 😄

It also means a lot to hear you rank our cases among the top tier options out there. We’re glad you’re loving your case, and we truly appreciate the support!

MagBak Team

5つ星のうち5の評価

Best Case on the Market, Great Cust Service

I've been a customer of for quite a while now and I think I’ve purchased 5 or 6 of their cases over the years.

They’ve consistently been super high quality, and what really stands out is how well they stand behind their products. The finger loop on my MagBak Elite case recently broke, and they immediately sent out a replacement with zero hassle.

Their screen protectors are also excellent, and the applicator system they use is honestly one of the best I’ve seen. Super easy installation and great fit every time.

Highly recommend the company, the products, and the customer service.

2026年5月20日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Sean,

Wow, being on case number 5 or 6 with us over the years is the kind of loyalty that deserves its own rewards program. 😄 Thank you for sticking with MagBak for so long!

Also love the shoutout to our screen protectors and applicator system! We put a lot of thought into making installation as painless as possible because nobody should need a PhD to apply a screen protector. 😉

Thank you again for the incredible support and recommendation. It truly means a lot to the whole team!

MagBak Team

5つ星のうち5の評価

Amazing cases and next level customer service

The Elite cases are the best cases I’ve ever come across. I’ve never find another that is thin and yet the finger loop doesn’t stick out and it doesn’t hurt your finger like the metal types. I like being able to change colour accent when I feel like it and the finger cushion is genius, even if it doesn’t stay closed easily.
The customer service is NEXT LEVEL. Very responsive, helpful and friendly. Great warranty service also. Highly Recommend!

2026年5月20日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hey Sarah,

Thanks for sharing this. Your experience with the Elite case is exactly what we aim for at MagBak.

We’re really glad you’re enjoying the slim feel, the comfortable finger loop, and the flexibility to switch up the color accents depending on your mood (basically, your phone gets more outfit changes than most people 😄). And yes, that finger cushion design was built to solve the “why does every metal loop feel like punishment?” problem.

It’s also great to hear our support team and warranty process have been hitting the mark for you.

Appreciate the recommendation and the support!

MagBak Team

5つ星のうち5の評価

Excellent service and communication

Excellent service and communication. I have used their range of products for some time now and they are excellent and I recommend them to anyone.

2026年5月20日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi David,

Thank you for the awesome review and for sticking with MagBak for so long! We’re thrilled to hear you’ve been enjoying our products and that our team’s service and communication have made a great impression as well.

Hearing that you’d recommend us to others means a lot. At this point, you might officially be our unpaid spokesperson 😄 We truly appreciate the support and we’ll keep working hard to make sure both our products and service stay worthy of the recommendation!

MagBak Team

5つ星のうち5の評価

I love their products

I love their products! I have order their phone cases, multi charger and wireless car charger. I have issues with the wireless car charger. I informed them they stand behind their products, even though the warranty expired they gave me a discount. So I purchased another one. I will continue to buy products from them. They are very well-made.

2026年5月8日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Macias,

Thank you so much for the amazing support and for rocking so many of our products! We’re thrilled to hear you’ve been enjoying your phone cases, MultiCharger, and wireless car charger. While we’re sorry the car charger gave you some trouble, we’re glad our team was able to help out even after the warranty period.

We appreciate your trust in our products and our team!

MagBak Team

5つ星のうち5の評価

Had a problem with my case and they…

Had a problem with my case and they react perfectly

2026年5月13日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hey Maxime,

Had a problem with my case and they handled it perfectly. Super quick to respond, easy to work with, and they got everything sorted out without any headaches. Customer service done right 👏

MagBak Team

5つ星のうち1の評価

The quality of the cases are trash

The quality of the cases are trash, they don't last longer than 6 months without breaking, not because of being dropped but because the quality of the plastic material is horrible, Ive purchased 2 cases and have received a 3rd through the warranty process, I will no longer be using their products. Customer service was fine, they will not send me a new case which is still within the year of receiving, but they base their warranty on the original product not the replacement they had to send.

2026年5月19日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hey Scott,

We're really sorry to hear this has been your experience, that's not the standard we hold ourselves to, and we completely understand your frustration.

Our team has already reached out to connect with you directly and make this right. We genuinely stand behind our products, and we want to make sure you're taken care of.

We appreciate you sharing this, and we hope we get the chance to turn this around.

MagBak Team

5つ星のうち5の評価

Magbak elite phone case dropped on cement and there is zero damage

I received the elite case 1 week ago and dropped the phone case onto a rough road today. I am relieved to say there is zero damage. Not only is the phone screen okay due to the case's higher surrounding edge, but the case itself has no scuffs or scratches. Amazing!

2026年5月18日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi there,

Nothing better than hearing the Elite case passed the “rough road test” with flying colors 😄 We’re so glad your phone stayed protected and the case came out looking brand new too. Thank you for sharing your experience and for trusting MagBak with your phone!

MagBak Team

5つ星のうち5の評価

Best service!

Best service!
The strap behind the cover was broken on the cover. But they sent a new one with it.

And on another cover, the little finger pad was also broken, and they sent a new one right away.

Can only recommend Magbak 🤩

2026年5月18日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hey Olaf,

So glad we could get those replacements out for you quickly! Sounds like your cases have been through some real action 😄 We truly appreciate you giving us the chance to make it right, and it means a lot to hear you’d recommend us.

Thanks for being part of MagBak! 🤩

MagBak Team

5つ星のうち5の評価

Great customer service

Great customer service. Quick to respond and resolve concerns.

2026年5月14日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hey Steven,

Glad we could help quickly! We try to move fast so you don’t have to think about it twice 😄

Thanks for the support!

MagBak Team

5つ星のうち5の評価

A+ customer service

Quick response. Fixed my issue while exceeding expectations. 10/10 would recommend 🙌🏻

2026年5月11日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Heu Daria,

Thank you so much for the awesome review! Glad we were able to get everything sorted out quickly for you and make the experience an easy one.

Hearing that we exceeded expectations means a lot to us. Thanks again for the support and for the recommendation. We’ve got your back anytime you need us! 🙌🏻

MagBak Team

5つ星のうち5の評価

I just purchased a case with screen…

I just purchased a case with screen protector.
Issue- the bottom corner never stood with the adhesive to the screen. It kept couching on just about everything.
Response- was great, they did there due diligence, I said my side.
I was told a new screen protector was on its way.
I thought the process was solid.
Thanks
Gamble

2026年5月8日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hi Gamble!

Thanks so much for sharing this and sorry about that pesky corner not sticking down. Nothing more annoying than a screen protector that won't cooperate 🙂

Glad we could sort it out for you and get a new one on the way. If the replacement gives you any trouble at all, just let us know. We've got your back!

Team MagBak

5つ星のうち5の評価

The case is great

The case is great. I had a problem with the screen protector peeling off on the top left corner so I had to take it because dirt got under it. I left a comment on one of the posts on instagram and in less than a day was contacted by a representative. And they are getting a new one sent to me. A real stand up company. Every time I get a new phone I will be getting a MagBak.

2026年5月12日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hey Timothy,

Thank you so much for sharing this! We’re really happy to hear you’ve been enjoying the case, and even more glad we could quickly help with the screen protector issue. Once dirt sneaks under a screen protector, it somehow starts acting like it pays rent and refuses to leave. 😄

We always want to make sure our customers are taken care of, so we’re glad we could get a replacement headed your way quickly.

Thanks again for the awesome review and for being part of MagBak!

MagBak Team

5つ星のうち5の評価

Top notch customer service!

Their customer service is absolutely top notch. I was out of my warranty period and my case had broke on the back where the finger loop is. Without hesitation, they offered to replace it for free. I didn't expect that at all, but I am super grateful and will forever be loyal to MagBak!

2026年5月14日
自発的なレビュー
MagBak ロゴ

MagBak からの回答

Hey Donny,

Thank you so much for your kind words. We’re really happy we could help and get you taken care of. While your case may have been outside the warranty period, we always want to do what we can to support our customers whenever possible.

It means a lot to hear that the experience left such a positive impression, and we truly appreciate your loyalty and support. Hopefully, the new case serves you well for a long time to come and thank you again for being part of the MagBak family!

MagBak Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報