The staff are so professional, friendly and helpful. The move went without a hitch and the rental costs are very competitive. Great service!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had to use the MAGENTA facility in St Albans for almost 5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful. I would compliment RJ o... もっと見る
企業が回答しました
Probably the best storage facility in Reading. Great service and fair price. Very clean and secure. Units were well maintained and I felt that my items were always safe. Various size units to choose... もっと見る
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When Magenta opened in my home town, they were a breath of fresh air with good deals and a personal approach to their business. Sadly, management changes and above inflation increases have exposed Ma... もっと見る
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企業情報
Magenta Self Storage について
当該企業による記述
Discover the Ultimate Storage Solution with Magenta Self Storage
Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space – Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.
Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.
At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.
Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.
連絡先
4.7
優良
232件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service by all staff
2024年4月5日
自発的なレビュー
Magenta Self Storage からの回答
Thank you for you kind words! we're delighted to hear that you had an excellent experience with our staff. We strive to provided top-notch service to all our customers. If you need assistance in the future, feel free to reach out.
RJ - Store Operations Manager
Great company always available to help…
Great company always available to help and make moving in and out a pleasure thak you to josh and rj
2024年4月2日
自発的なレビュー
Magenta Self Storage からの回答
Thank you for your kind words! We're thrilled to hear that Josh and RJ provided excellent service to make your moving experience go smoothly. We appreciate your feedback and look forward to assisting you again in the future if needed.
LM - Store Manager
V good customer service
V good customer service, excellent facilities and all round great user experience.
2024年4月1日
自発的なレビュー
Magenta Self Storage からの回答
Hi Greg,
Thank you for the positive feedback! We are delighted to hear you enjoyed our customer service and facilities. We strive to provide a great customer experience at all times. Thank you for choosing Magenta Storage. It means a great deal to us.
Kind Regards
Lana - Branch Manager
It was easy and great service
It was easy and great service! Will was wonderful and I will surely ask again for him.
2024年3月30日
自発的なレビュー
Magenta Self Storage からの回答
Hi Emanuele
Many thanks for your five star review. We try and make the process as easy and uncomplicated as we can in store.
I will pass your comments on to Will and is always there with a welcoming smile.
Many thanks for your custom and hope your stay with us was a pleasant one.
Helen Tooby
Branch Manager
Great service - fully recommend.
Ronan was particularly helpful in getting everything set up and providing access. Great service - fully recommend.
2024年3月28日
自発的なレビュー
Magenta Self Storage からの回答
Thank you for your wonderful review! We're thrilled to hear that Ronan provided exceptional assistance in getting everything set up for you. We strive to deliver great service to all our customers, and we're glad to have met your expectations. If you ever need further assistance, don't hesitate to reach out. We truly appreciate your recommendation!
RJ - Store Operations Manager
Lovely and cheerful
Staff exceptionally helpful and kind, especially Will. Made the process incredibly easy and didn’t hesitate to assist with any queries I had.
2024年3月28日
自発的なレビュー
Magenta Self Storage からの回答
Hi Kasia
Many thanks for taking the time to leave Will a lovely 5 star review!
We are always here to help in any way we can during what can be a stressful time moving house.
Feel free to pop in if you have any further questions.
Helen Tooby
Branch Manager
Super helpful and convenient
Super helpful and convenient. The new manager Lana is really helpful. Really impressed with the security.
2024年3月28日
自発的なレビュー
Magenta Self Storage からの回答
Hi James,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service helpful and convenient. We are always happy to help. I am delighted our store has made such a positive impression on you. Your appreciation for our security measures means a lot to us.
Kind Regards
Lana - Branch Manager
Always amazing
Whenever I come to magenta I am always welcomed with a smile, joe is very helpful and will go above and beyond to help me with my needs, the store is always very clean and I can find everything with ease, the merchandise is always labelled very clearly. I would definitely recommend magenta to everyone
2024年3月27日
自発的なレビュー
Magenta Self Storage からの回答
Dear Valued Customer,
We're delighted to hear about your positive experiences at Magenta! Joe is truly dedicated to providing excellent service, and we're thrilled that you always feel welcomed and supported by him. It's wonderful to know that you find our store clean and well-organized, and we appreciate your recognition of our clear merchandise labelling. Thank you for your recommendation, It means a great deal to us.
Kind Regards
Lana - Branch Manager
Kind and Compassionate Service
Thank you all for your excellent service. Will and Shah
went out of their way to be helpful when we were moving my late brother in law's possessions into storage on Monday 25th March 2024. My wife and I really appreciate all you have done.
R and J
2024年3月25日
自発的なレビュー
Magenta Self Storage からの回答
Hi Both
Thank you for taking the time to leave such a great review during what must be a really difficult time.
Your custom is extremely important to the team who are always there with sympathetic ears . Please feel free to pop in if there is anything we can do to help out.
Helen Tooby
Branch Manager
Amazing, helpful staff.
The staff at Magenta, Banbury were so helpful. Nothing was too much trouble. I had never used a storage facility before and was surprised how easy and efficient it was. Would certainly use again when required.
2024年2月15日
自発的なレビュー
Magenta Self Storage からの回答
Hi Phil
We really appreciate your fantastic review! The team are always on hand if there is anything we can do to make your stay with us as seamless as possible.
Your custom is very valuable to us so thank you for choosing Magenta Storage!
Helen Tooby
Branch Manager
Great place
Great place, highly recommended. Shah was very helpful and knowledgeable.
2024年3月25日
自発的なレビュー
Magenta Self Storage からの回答
Hi there,
Thank you for the 5-star review! We are so glad we were able to help and provide you with information.
All the best,
Shah Ahmed
Assistant Manager - Oxford
I recently visited Magenta in Oxford
I recently visited Magenta in Oxford, have to say I was very impressed by the staff and the service they provided. Very helpful, Will, Shah and Helen were on hand to help out with any questions I had- would definitely recommend them!
2024年3月19日
自発的なレビュー
Magenta Self Storage からの回答
Hi Alex,
Thank you so much for the 5-star review! We are so glad you found our team helpful and providing good service. I will be sure to forward your kind words to the team, and should you require anything from us again, do not hesitate to get back in touch.
All the best,
Shah Ahmed
Assistant Manager - Oxford
Outstanding Customer service
Whenever I go to magenta, the staff ( Lana, Joe, Kirsty and Abdi) are all incredibly friendly and always so quick to help, they all greet me with a smile, the facility is always so clean and the office merchandise is very easy to find. No matter what time of the day I go they will always take time to assist me no matter the issue. I will never go to another storage company magentas staff have made me feel welcomed, I cannot thank them enough
2024年3月25日
自発的なレビュー
Magenta Self Storage からの回答
Hi Ashleigh,
Thank you for taking the time to leave such nice words. Here are Magenta we strive to give the best customer experience we can. Thank you for being a wonderful customer and choosing Magenta Storage.
Kind Regards
Joe Carlton,
Facilities Manager
Great Staff
Lana, Kirsty, Joe & Abdi are always very helpful and welcoming. Facility is always clean. Great location!
2024年3月24日
自発的なレビュー
Magenta Self Storage からの回答
Hi Mrs Day,
Thank you for taking the time to leave a review,
We strive to give a great experience and to keep our faciality looking it's best.
Kind Regards
Joe Carlton
Facilities Manager
Amazing customer service
⭐⭐⭐⭐⭐️ I had an amazing experience with this company! The customer service was excellent special thanks to Will! I highly recommend them to anyone looking for quality products and excellent service.
2024年3月15日
自発的なレビュー
Magenta Self Storage からの回答
Hi Sasha
Many thanks for your lovely review! I am glad you had such a positive experience. We try our best to help out any customers with all their storage needs and have a fully stocked packing supplies shop in store if you ever need any quality boxes or bubble wrap!
I will pass your review on to Will!
Helen Tooby
Branch Manager
Everyone at Banbury has been so helpful…
Everyone at Banbury has been so helpful while my kitchen has been in storage since July last year! Even when i needed an extra unit at short notice they sorted it straight away. Thank you.
2024年3月21日
自発的なレビュー
Magenta Self Storage からの回答
Hi Ozzy.
Thank you so much for taking the time to leave a great review. We provide secure, clean storage for your precious items and were please to help out when space was needed before your kitchen was fitted.
Hope you get chance to enjoy your kitchen soon!
Helen Tooby
Branch Manager
Perfect facility for us!
We used the facility at Banbury for nine months after a house move and we can highly recommend everything about it, including the location, the cost, and ease-of-access.
Moreover, throughout our time there, Helen and her efficient team could not have done any more for us if ever we had any questions or whenever we required information.
2024年3月14日
自発的なレビュー
Magenta Self Storage からの回答
Hi Martin
I really appreciate the time taken to leave such a lovely 5 Star review!
Thank you for choosing Magenta Storage and glad we could make the whole house moving process a little easier.
Very best wishes with all your future plans and hope you are enjoying you new home!
Helen Tooby
Branch Manager
Fabulous
Fabulous, efficient service. Clean, easily accessible unit. Very pleasant staff. Highly recommend.
2024年3月15日
自発的なレビュー
Magenta Self Storage からの回答
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fabulous experience with our efficient service, clean facilities, and pleasant staff. We truly appreciate your recommendation and look forward to serving you again in the future!
RJ - Store Operations Manager
Excellent Service and great storage
Needed temporary storage for our house move, Magenta Oxford were there to help us out! Friendly staff, Shah and Will were very welcoming and helped us find a good deal, great service, would recommend!
2024年3月13日
自発的なレビュー
Magenta Self Storage からの回答
Hi M Rush,
Thank you for the 5-star review! I will be sure to pass on your kind comments to my colleague Will too. We are so pleased to hear you found us helpful, and that you are happy with the service! any questions, just let us know, always happy to help!
All the best,
Shah Ahmed
Assistant Manager - Oxford
Great
Nice staff, S.Ahmed was super helpful, plus a quick and straightforward process.
2024年3月11日
自発的なレビュー
Magenta Self Storage からの回答
Hi Micheala, thank you for the 5-star review! We do aim to be helpful to all our customers and want you walking away assured that your goods are in good hands whilst you're away, and we're so glad our process is quick and straightforward! :D
All the best,
Shah Ahmed
Assitant Manager - Oxford
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