Another excellent clean from Maran cleaning! They came on a Saturday this time which to me shows they are dedicated to fitting in everyone on the rounds even if it means working weekends. As always... もっと見る
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Have been with Maran Cleaning for some time and have always been pleased with the results. They text the night before to let you know they are coming the following day to allow access to the rear of... もっと見る
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I was really pleased with the window cleaning service. Most of the windows came out sparkling and made such a difference in how bright the house feels. The only small downside was that there were stil... もっと見る
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I’ve just had my first clean with Maran Cleaning and it’s been fantastic! My windows had not been cleaned for a long time and James did an amazingly job spending lots of time making sure all the sills... もっと見る
企業が回答しました
企業情報
当該企業による記述
Trustworthy, Reliable, Dependable - Our Promise to You. Premium Quality, Unbeatable Value. Dirty windows make your home feel dull, and climbing ladders to clean them is a pain (and dangerous). We give you crystal-clear glass, frames and sills without you lifting a finger – and keep glass, frames and sills without you lifting a finger – all year round. 100% Satisfaction Guarantee, Every Time. Don’t settle for less than perfect – Our 24 hour guarantee ensures your complete satisfaction or we will re-clean for free. Convenient, Hassle-Free Cleaning. We don’t just clean glass - we clean every inch: windows, frames, sills, doors, and Velux windows. No streaks. No shortcuts. No missed spots. Unbeatable Quality of Service.
連絡先
5 Cemetery Lane, NR180BN, Wymondham, 英国
- 01953 555049
- info@marancleaning.com
- marancleaning.com
4.8
優良
335件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cleaner was polite
Cleaner was polite, did a thorough job, considering the windows/doors are very old. They certainly look better than they did. I would have given 5 stars, but the windows and doors were left wet, not wiped dry, so there are drip marks in places on the doors,and windows seals, which in time will lead to mould.
2025年9月15日
Marans Window Cleaning からの回答
Hi Dawn, thank you so much for your feedback! It's great to hear that all went well for your first clean, and I really appreciate you taking the time to discuss the issues raised with me.
As we use hot ultra-purified water, part of the process is leaving the windows to dry naturally. The purified water does not require wiping down or using a squeegee afterwards and is guaranteed to leave your windows sparkling with no concerns for mould growing.
However, if there are any drip marks, water marks or anything we've missed, please do let me know. We're proud to have a 100% Customer Satisfaction Guarantee and will always return to your property free of charge.
We're looking forward to seeing you again next time - if there's anything you need between now and then, just let me know and I'll be happy to gelp.
Many thanks,
Lydia
Maran Cleaning
Just very good window cleaners
We have been looking for a window cleaner for ages as the one we had gave up and windows had not been cleaned in over 6 months which where filthy managed to find Maran Cleaning now sparkle windows 1st class cleaners
2025年9月12日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Peter!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Excellent clean as always
2025年9月2日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Barbara!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
James very helpful and friendly
James very helpful and friendly . Left property tidy and very clean
2025年9月2日
Marans Window Cleaning からの回答
Hi Mark, thank you for your review! We really appreciate you taking the time to let us know your feedback.
If there is anything we can do to up our rating to 5-stars next time please do let me know? We're always keen to improve our services.
You can email us at info@marancleaning.com or call 01953 555049 and I'll be able to help with any questions / queries you have.
Many thanks and looking forward to seeing you again soon!
Lydia
Maran Cleaning
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Susan!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
I was really pleased with the window…
I was really pleased with the window cleaning service. Most of the windows came out sparkling and made such a difference in how bright the house feels. The only small downside was that there were still a few marks left on the large front kitchen window, but everything else looked fantastic. I’d still happily recommend their services.
2025年8月15日
Marans Window Cleaning からの回答
Thank you for your review, Louise!
We're delighted to hear that you're pleased with the service and really appreciate you pointing out the areas that needed a little more attention.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Have been with Maran for a few years…
Have been with Maran for a few years and have had no problems with the actual window cleaning for our 4 bedroom detached house. Last year there was a price increase from £32 to £36 and a reduction in the number of windows cleaned - two windows on the annexe building were removed from their schedule to prevent the price going up further. The reason given for the pricing changes was to pay for their vat so I assumed they had now reached that threshold. This year they have increased it by 67% to £60 blaming it on increases in costs! Even if, say, all their costs had gone up by 20% which is unlikely, this would still be a 20% increase in costs, not a 67% increase.
Would not recommend this company due to these very large price increases.
2025年8月12日
自発的なレビュー
Marans Window Cleaning からの回答
Hi Shelagh,
Thank you for letting me know your feedback, I’ll be happy to explain further about our price increase.
I’m really sorry to hear you are unhappy with the rising costs of fuel, labour, VAT compliance, etc. but I’m delighted to hear that you have no complaints about the service. We strive to achieve 100% satisfaction and our pricing reflects this, so we appreciate your feedback on our service.
We’ve invested in the highest quality equipment available and always guarantee to deliver the best results possible.
We’re always eager for feedback and have not received any messages from you previously regarding the number of windows cleaned at your property - looking at your account, I can see all windows have been included as standard.
As mentioned in my emails to you, I’ll be very happy to give you a call to talk in further details about our recent price increases if this is suitable for you? Just let me know.
We’ve removed you from our rounds as requested. Truly appreciate your loyal custom over the last couple of years and if you’d ever like to reach out to us again, please do feel free to.
Best regards,
Lydia
Maran Cleaning
I loved the fact that Alex introduced…
I loved the fact that Alex introduced himself to me and that I did not just have some random individual peering through my windows.
As someone who suffers with anxiety I felt the communication was very good including emails from Lydia.
Excellent job cleaning the windows too!!
2025年8月12日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Brian!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
The trust you've placed in us with your home is really important to us, I completely understand how valuable it is to know the person visiting. Communication to our customers is a key value, so I'm delighted to hear that this has been appreciated!
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Milly!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Friendly professional job done
2025年8月12日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Selina!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Linda!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Lauren!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Joan!
We're delighted to hear that you're pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Been with you and few months now
Been with you and few months now. Really pleased with the company. Left to your own devices and do a very good job. Keep up the good work.
2025年7月24日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Gary!
We're delighted to hear that you're so pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Sam was very diligent and worked flat…
Sam was very diligent and worked flat out all morning with sparkling results !
We are very pleased.
2025年7月18日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Gillian!
We're delighted to hear that you're so pleased with the service and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Windows & Patio
Always do a great job on our windows, but have excelled themselves today with a brilliant job on our patio.
2025年7月11日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, John!
We're delighted to hear that you're so pleased with the patio cleaning and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Sparkling windows and door
Had my windows cleaned today. Done a great job. Sparkling clean thank you. Would highly recommend
2025年7月11日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Charlene!
We're delighted to hear that you're so pleased with our services and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Have never had Windows cleaned…
Have never had Windows cleaned professionally before very impressed how the frames have cleaned up.
James the cleaner was very polite and friendly gave us an update on what he was going to do.
2025年7月9日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Thelma and Stephen!
We're delighted to hear that you're so pleased with our services and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Alex always does a great clean!
2025年7月2日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Jo!
We're delighted to hear that you're so pleased with our services and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
Always professional and do a great job…
Always professional and do a great job 👍
Regards
Tania
2025年6月30日
Marans Window Cleaning からの回答
Thank you so much for your 5-star review, Tania!
We're delighted to hear that you're so pleased with our services and it means a lot to us that you've taken the time to let us know your feedback, we really do appreciate it.
Thank you once again for such kind words. We're looking forward to seeing you next time - if there's anything you need between now and then just let us know.
Maran Cleaning
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