Marathon Group レビュー 

462
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Booked Marathon Coaches get to Malhide Castle & Marley Park. Teddy swims, Lewis capaldi, Michael Buble, pit Bull & Maroon 5, For price and comfort of having reliable transport, purchasing tickets on... もっと見る

5つ星のうち5の評価

I've used the Marathon Group buses to get from Leixlip to concerts at St Anne's Park and Malahide Castle, and it's the only way to travel to these concerts. To have direct travel options to these venu... もっと見る

5つ星のうち5の評価

Used this service twice over the space of a week getting to Marley Park. Huge thank you for getting me there safely and in a timely manner. Everyone was so friendly and couldn't recommend highly enoug... もっと見る

5つ星のうち5の評価

Used Marathon for Marlay Park they were fantastic. Very well organised, buses air conditioned and spotless, drivers and all staff really friendly and so helpful. Great service, fast queues

企業情報

  1. 運輸サービス

当該企業による記述

Marathon Group is a Dublin-based company who have been operating for almost 30 years and provide bus transport to concerts, events, schools, colleges & corporate travel. We pride ourselves in offering a friendly, reliable and safe service for all of our passengers.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

462件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(462)

過去12か月のレビュー数: 25

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

Great experience, bus collected us immediately after the racing and was marked well and easily accessible

2024年4月30日
Marathon Group ロゴ

Marathon Group からの回答

Thank you for your fantastic 5-star review! We're thrilled to hear that you had a great experience and that our bus service was prompt, well-marked, and easily accessible after the racing. Providing a seamless and enjoyable journey for our passengers is always our goal.

We look forward to serving you again in the future!

5つ星のうち5の評価

Well organised

Well organised, nice people at the meet up point to ensure you were well informed

2024年4月28日
Marathon Group ロゴ

Marathon Group からの回答

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service well-organized and appreciated the friendly staff at the meet-up point. Keeping our passengers well-informed and comfortable is a top priority for us.

We look forward to serving you again soon!

5つ星のうち5の評価

Punchestown Races

Excellent service to/from Punchestown in a quality coach, will definitely book again.

2024年4月28日
Marathon Group ロゴ

Marathon Group からの回答

Thank you for your excellent 5-star review! We’re delighted to hear that you enjoyed our service to and from Punchestown and appreciated the quality of our coach. Knowing that you plan to book with us again is the best compliment we could receive.

We look forward to welcoming you back on board soon!

5つ星のうち5の評価

Timeliness the coaches to Punchestown…

Timeliness the coaches to Punchestown left Wellington Quay on time as did the return coaches from the racecourse. It was notable that the coach ticket was higher than the entry charge to the racecourse. A point to be considered in advance of next year's festival. It was something that was remarked upon by a number of English visitors who travelled on the rce day coaches.

2024年4月27日
Marathon Group ロゴ

Marathon Group からの回答

Thank you for your thoughtful 5-star review! We're pleased to hear that you appreciated the timeliness of our coaches to and from Punchestown. Your feedback regarding the ticket pricing in comparison to the racecourse entry charge is valuable to us, and we will certainly take it into consideration. We always strive to provide the best service and value for our passengers.

We look forward to welcoming you back next year and ensuring an even better experience!

5つ星のうち3の評価

Hi there we booked Friday the 3rd of…

Hi there we booked Friday the 3rd of may for puncherstown festival driver told everyone on the bus going down the coaches would leave 40 minutes after the last race which was 7/40 so coaches should have left 8/10 but for some reason the driver on the coach coming back to Dublin didn’t leave till 8/55 which was over one hour after the last race and when we asked why didn’t we leave on time he said he had to wait on later comers which is unfair on the people who were on the coach on time like everyone knows the time line but the driver said we should have got the first coach back as we exspalined to him we are on the first coach but he insisted there was a earlyer coach

2024年4月26日
Marathon Group ロゴ

Marathon Group からの回答

Thank you for taking the time to share your feedback.We strive to maintain punctuality and ensure a smooth experience for all our passengers. Your comments will be reviewed with our team to prevent such issues in the future. We appreciate your understanding and hope to provide you with a more seamless experience next time.

Thank you for bringing this to our attention.

5つ星のうち5の評価

Very efficient

Very efficient as always. Service left on time and returned swiftly to the City Centre after the last race.

2024年4月25日
Marathon Group ロゴ

Marathon Group からの回答

Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our service efficient as always and appreciated the punctuality of our departures and swift returns to the City Centre. Your satisfaction is our top priority, and we’re delighted to have met your expectations.

We look forward to serving you again soon!

5つ星のうち5の評価

Staff were superb

2024年3月27日
Marathon Group ロゴ

Marathon Group からの回答

Thank you for your wonderful 5-star review! We're thrilled to hear that you found our staff superb. Providing excellent service is our top priority, and it's great to know that our team met your expectations.

We look forward to welcoming you back soon!

5つ星のうち5の評価

Another great trip with Marathon…

Another great trip with Marathon Coaches to Punchestown. Fast, efficient and very friendly service.

2024年5月2日
自発的なレビュー
Marathon Group ロゴ

Marathon Group からの回答

Hi Derek, thank you so much for taking the time to leave such a kind review. We look forward to welcoming you on your next bus service.

5つ星のうち3の評価

Marathon coach sign caused confusion

Bus was due to leave from Wellington quay. I arrived at Aston Quay and met Marathon coach sign indicating bus stop. Other race goers were also waiting. My brother was at Wellington quay and rang to say bus was there. I informed 3 racegoers what I heard and we all walked to Wellington quay. The sign posted at Aston quay caused much confusion. Other race goers missed their designated bus owing to this problem.

2024年4月30日
Marathon Group ロゴ

Marathon Group からの回答

Hi Greg, apologies for the confusion. Our bus stop got moved 2 years ago from Aston Quay to Georges Quay and this year on the direction of the National Transport Authority and Dublin City Council we had to move our stop once more to Wellington Quay. The change this year is due to works being undertaken at Georges Quay which now make it unsuitable for our bus service. In light of this change, we updated our website to reflect the new bus stop, in addition, we emailed every client who had booked on our service detailing the reason for the change and the location of the new bus stop. The signs erected at both Georges and Aston Quay had signage including directions to the new bus stop and a QR code if scanned would walk you straight to the new location. We apologise for the confusion and have asked our team on the ground to review the signage at both previous bus stop locations and remove them this morning should they appear unclear. Thank you for bringing this to our attention and we hope all else with your journey went as planned.

5つ星のうち1の評価

shocking customer skills by a director

We had been using this company for over 25 years - this year company doubled prices based on fuel prices- when i queried it was shouted at down the phone by the Director Francis - obviously change in management no longer interested in customer retention - truly appalled to be spoken to this way and to double the prices on children in such a cold manner -

2024年4月23日
自発的なレビュー
Marathon Group ロゴ

Marathon Group からの回答

We deeply regret any misunderstanding or frustration experienced by our long-standing customers like yourself, and we appreciate you taking the time to share your concerns. While we understand your disappointment with the recent price adjustment, we want to clarify that the increase was not a sudden decision but rather a response to significant cost escalations, impacting our operations. It is important to note that the quote was not doubled from previous years but was a 40% increase, which we were aware was significant and is the reason our Director, Francis, reached out to explain the situation and the reasons behind the adjustment, as we value transparency and aim to keep our loyal customers informed. Francis has been the director of the company since its inception and has valued customer relationships for 28+ years. We understand you were frustrated but as a company, we value respectful communication and strive to ensure that all interactions are conducted in a courteous and professional manner. We remain committed to providing excellent service and maintaining strong relationships with our customers. Should you have any further questions or concerns, please don't hesitate to reach out to us directly.

5つ星のうち5の評価

Good service to gigs etc

Good service to gigs etc

2024年4月1日
Marathon Group ロゴ

Marathon Group からの回答

Hi Craig, thank you so much for taking the time to leave us such a lovely review! Do reach out if we can assist again in the future!

5つ星のうち5の評価

Brilliant staff

2024年3月30日
Marathon Group ロゴ

Marathon Group からの回答

Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review and we will let the team know the same!

5つ星のうち5の評価

So easy to book with

So easy to book with

2024年3月1日
Marathon Group ロゴ

Marathon Group からの回答

Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review!

5つ星のうち2の評価

Rude driver

Driver was rude and wouldn’t look at email as one girl had 6 tickets on her phone. We ended getting off bus

2024年3月27日
Marathon Group ロゴ

Marathon Group からの回答

Hello, do let us know what bus service you were on and we will look into this further. Thank you for your feedback

5つ星のうち5の評価

Return shuttle for Pearl Jam…

I booked a return shuttle for Pearl Jam in June. Bought 4 rather than 2 tickets by accident. Emailed the company and got a instant super friendly reply sorting out a refund.
Amazing customer service.

2024年3月28日
Marathon Group ロゴ

Marathon Group からの回答

Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review! We look forward to welcoming you at the bus stop this June!

5つ星のうち5の評価

Went to Fairyhouse 1st April

Went to Fairyhouse 1st April, weather crap(nothing could be done about that). Driver and others taking names etc were all lovely and helpful. Got bus close to our hotel near Temple Bar. Definitely recommend the service. Convenient, reasonable price. Thanks

2024年4月1日
Marathon Group ロゴ

Marathon Group からの回答

Thank you so much for leaving us a lovely review! We appreciate the time taken to write such a wonderful review!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報