Marcel Olsen レビュー 

Marcel Olsen からの回答

2024年10月7日

Ciao, ci dispiace che il pacco sia arrivato danneggiato, ma siamo felici di sapere che la merce abbia soddisfatto le tue aspettative e sia in perfette condizioni. Grazie mille per il tuo feedback! Se hai bisogno di assistenza, non esitare a contattarci.

Hi, we're sorry that the package arrived damaged, but we're happy to hear that the product met your expectations and is in perfect condition. Thank you so much for your feedback! If you need any assistance, don't hesitate to reach out to us.

Marcel Olsen からの回答

2024年10月1日

¡Gracias por tu comentario! Nos alegra saber que el producto te resultó cómodo y fácil de montar. ¡Esperamos que lo disfrutes!

Thank you for your feedback! We're glad to hear that you found the product comfortable and easy to assemble. We hope you enjoy it!

Marcel Olsen からの回答

2024年10月1日

Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Sie mit der schnellen Lieferung und der Qualität unserer Lounge-Sessel zufrieden sind. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Thank you for your positive review! We are very happy that you are satisfied with the fast delivery and the quality of our lounge chairs. We look forward to welcoming you back soon!

Marcel Olsen からの回答

2024年10月1日

Grazie mille per la tua recensione! Siamo felici che tu sia soddisfatto della tua nuova sedia da scrivania. Speriamo di rivederti presto!



Thank you very much for your review! We are glad that you are happy with your new desk chair. We hope to see you again soon!

Marcel Olsen からの回答

2024年10月1日

Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous soyez satisfait de la qualité et du design de notre mobilier de bureau, ainsi que de la rapidité de la livraison. À bientôt !

Thank you very much for your positive review! We are thrilled that you are satisfied with the quality and design of our office furniture, as well as the fast delivery. See you soon!

Marcel Olsen からの回答

2024年10月1日

Bedankt voor uw positieve beoordeling! We zijn blij dat u tevreden bent met de kwaliteit van onze producten en onze service. Geniet van uw nieuwe banken!

Thank you for your positive review! We're glad you're satisfied with the quality of our products and service. Enjoy your new sofas!

Marcel Olsen からの回答

2024年10月1日

Gracias por tu comentario. Nos alegra saber que tu experiencia de compra fue rápida y sencilla. ¡Esperamos volver a verte pronto!

Thank you for your review. We're glad to hear your shopping experience was quick and easy. We hope to see you again soon!

Marcel Olsen からの回答

2024年10月1日

Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass alles schnell und korrekt abgelaufen ist.

Thank you for your positive feedback! We're glad everything went quickly and smoothly.

Marcel Olsen からの回答

2024年9月19日

Thank you for your feedback! We're glad you like the chair. If the noise becomes an issue, please feel free to contact us, and we'll be happy to assist you with a solution!

Marcel Olsen からの回答

2024年9月18日

Thank you for your feedback! We're glad to hear you were satisfied with the quick delivery and product quality. We look forward to serving you again!

Marcel Olsen からの回答

2024年9月13日

Thank you for your feedback! We're glad to hear that you find our product reliable and are satisfied with our timely delivery. We look forward to serving you again!

Marcel Olsen からの回答

2024年10月15日 に更新

Dear Customers,

We believe this review may be a fake.

At Marcel Olsen, we take pride in our 365-day returns policy, ensuring a straightforward process for any genuine concerns. In this case, we have no record of a purchase under the name Diana Lianes, nor have we received any communication from this person despite reaching out through Trustpilot.

We are committed to transparency and customer satisfaction, and we encourage any legitimate customers with issues to contact us directly for prompt assistance. We appreciate your understanding and continued trust in our brand.

Kind regards,
Marcel Olsen

Marcel Olsen からの回答

2024年9月12日

Bedankt voor uw positieve beoordeling! We zijn blij te horen dat u tevreden bent met de bureaustoel en de eenvoudige montage. Uw tevredenheid is onze prioriteit!

Thank you for your positive review! We're glad to hear that you are satisfied with the office chair and the easy assembly. Your satisfaction is our priority!

Marcel Olsen からの回答

2024年10月15日 に更新

Caro Paulo,

Obrigado por trazer isso à nossa atenção. Peço sinceras desculpas pelo atraso no seu pedido. Entendo como deve ser frustrante não ter recebido nenhuma atualização desde que o pacote saiu de Madrid no dia 5 de setembro.

Saiba que estamos em contato com a transportadora e estamos trabalhando ativamente para obter mais informações sobre o status da sua entrega. Garanto que estamos fazendo tudo o que podemos para resolver essa situação o mais rápido possível.

Enquanto isso, continuarei a monitorar a situação de perto e fornecer-lhe atualizações assim que as receber. Se houver algo mais em que eu possa ajudar, por favor, não hesite em entrar em contato.

Mais uma vez, peço desculpas pelo inconveniente e agradeço a sua paciência.

Atenciosamente,
Maria


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Dear Paulo,

Thank you for bringing this to our attention. I sincerely apologize for the delay with your order. I understand how frustrating it must be not to have any updates since the package left Madrid on September 5th.

Please know that we are in contact with the shipping company and are actively working to get more information on your delivery status. I assure you that we are doing everything we can to resolve this issue as quickly as possible.

In the meantime, I will continue to monitor the situation closely and provide you with any updates as soon as I receive them. If there is anything else I can assist you with, please don't hesitate to reach out.

Once again, I apologize for the inconvenience and appreciate your patience.

Kind regards,
Maria

Marcel Olsen からの回答

2024年9月12日

Dziękujemy za pozytywną opinię! Cieszymy się, że biurko spełniło Pana/Pani oczekiwania. Przepraszamy za długi czas oczekiwania i dziękujemy za cierpliwość.

Thank you for your positive review! We are glad that the desk met your expectations. We apologize for the long waiting time and appreciate your patience.

Marcel Olsen からの回答

2024年9月11日

Thank you for your feedback! We're glad to hear that you find our product reliable and are satisfied with our timely delivery. We look forward to serving you again!

Marcel Olsen からの回答

2024年9月11日

Muito obrigado pelo seu feedback! Ficamos felizes em saber que a qualidade atendeu às suas expectativas. Estamos sempre à disposição para oferecer o melhor.

Thank you very much for your feedback! We are glad to hear that the quality met your expectations. We are always here to offer the best.

Marcel Olsen からの回答

2024年9月11日

¡Gracias por tu comentario! Nos alegra saber que la silla ha cumplido con tus expectativas en cuanto a calidad y comodidad. Esperamos que disfrutes de tu compra. ¡Gracias por elegirnos!


Thank you for your feedback! We are glad to hear that the chair has met your expectations regarding quality and comfort. We hope you enjoy your purchase. Thank you for choosing us!

Marcel Olsen からの回答

2024年9月11日

¡Hola! Muchas gracias por compartir tu experiencia con nosotros. Nos alegra saber que encontraste justo lo que buscabas y que estás disfrutando de tu compra. Nos esforzamos por ofrecer productos cómodos y fáciles de montar. Esperamos que sigas disfrutando de tu compra. ¡Saludos!


Hello! Thank you very much for sharing your experience with us. We are glad to know that you found exactly what you were looking for and that you are enjoying your purchase. We strive to provide comfortable products that are easy to assemble. We hope you continue to enjoy your purchase. Best regards!

Marcel Olsen からの回答

2024年9月11日

Thank you very much for your positive review! We are delighted to hear that the chair met your expectations and that the delivery was on time. Enjoy your new product!