Mark Warner Holidays レビュー 388

TrustScore 5段階評価の4

4.0

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5つ星のうち4の評価

Our first visit to Paleros, found the hotel and complex well designed. Food excellent. Disappointing factor was the lack of windsurfing sails, as you advertise windsurfing, all the other MW resorts ar... もっと見る

5つ星のうち5の評価

Fantastic facilities, well organised sports and enthusiastic and friendly staff. Location was ideal and the overall experience was fabulous. But please build more Padel courts at Paleros - there were... もっと見る

5つ星のうち3の評価

Unfortunately I had a road accident on Wednesday with a group led road bike activity caused by the mechanical failure of one of the brakes on a downhill stretch. This resulted in cuts and a very brui... もっと見る

5つ星のうち5の評価

A wonderful week in Greece. Playing padel and pickleball was great fun, and the adults-only pool was a bonus. Cycling to the local village was fun, on the mountain bikes provided. The food was vari... もっと見る

企業情報

  1. 旅行・休暇

当該企業による記述

Whether your idea of a perfect holiday is lazing by the beach, a high-octane activity holiday or a snowy ski break - try a Mark Warner holiday this year.


連絡先

  • Broadway Studios, 20 hammersmith Broadway, W6 7AF, London, 英国

  • markwarner.co.uk

4.0

ほぼ満足

TrustScore 5段階評価の4

388件のレビュー

5つ星
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5つ星のうち3の評価

Mixed bag experience.

The hotel setting is beautiful and beautifully kept, nice pool area, and beach area. There is a fun pontoon to swim out to and jump off. There are great ‘single bed’ sized loungers with lots of shade, great choice of food, brilliant nannies in childcare groups, great interconnecting rooms, range of sports facilities: boats, bikes, tennis, and yoga studio. There’s a nice hammam in the spa that we found on the last day!

All things considered though, you lose a day getting here and I just don’t think it’s worth it, for the price. Although it’s a nice place, there are so many things that I’d improve.

Rooms: No wifi. Poor water pressure - we had no water in the evening, a couple of nights, or had a freezing shower, or it came out as a scolding dribble. Beds are classic ‘doubles’ and unforgivably small by modern hotel standards. The twin rooms have one tiny wardrobe and no shelf space.

Chargables: Unacceptably expensive drinks, and ice creams which really spoils things. Ok there’s a happy hour with a small saving but it doesn’t help if you’d like a drink with meals.

Ambiance: MW feels like a sub-set within the larger Turkish resort. Other MW resorts have a charm and inclusivity that we appreciate and are prepared to pay the hefty premium for. The Phokaia resort has awful MEGA LOUD DJ music on the beach from 3-4pm every bloody day. Music blares from vehicles that transport people around the resort too. There’s a cringy Pool Party. At times it can feel like a club 18-30 during the day. The evening entertainment program is confusing and designed for people to just sit there and not mix. The quiz night is on a non-inclusive night. The tennis social looked like it was the most fun night that people had.

Which brings me onto sport. There was only one tennis coach and my husband couldn’t get in to a group or participate in any tennis coaching or drills. He normally loves playing tennis and forming friendship but he didn’t pick up a racquet this year. It was all fully booked. One pre-departure email gave the opportunity to book activities ahead of time, but it didn’t suggest that would be the ONLY opportunity to book on. There was no fitness person for the whole week. Aerial yoga was great with Najla and Leah the Resort Manager gamely stood in and offered 3 Aqua classes. There were spin bikes but no spin classes. There were a couple of HIIT classes in the middle of the heat of the day. There were two evening stretch classes. Appalling by usual standards.
The waterski boat only ran on 2 days! That is one of the main reasons I booked the resort. My family were so disappointed.

Transfers: The transfer time is 2 hours and this needs to be updated on the website.
Arrival transfer is wildly inefficient.
There was one person giving vague directions in the arrivals hall about where to go, to meet the transfer coaches. We just followed people who looked like they knew where they were going. We found the coach park and there was one person giving packs and coach numbers. We waited ages to get our pack, and once we found and boarded the coach we waited ages again. Obviously someone got lost so we had to wait for staff to find them. We arrived in resort just before 10pm. Staff kindly kept dinner open for us.

Transfer home coach was dirty, No seatbelts. It was 34/35 degrees. No leg room. Tiny luggage space above the seats and no where near big enough for anyone’s bags so we had to put them in the aisle. It all felt very cheap. No water offered.

Honestly, all things considered, I would just take this resort off the table. It cheapens and damages your brand.

2024年8月20日
自発的なレビュー
5つ星のうち5の評価

An enjoyable week in Lemnos

An enjoyable week with Mark Warner in Lemnos. A third visit to this location for us, largely as a result of my children being keen to visit this location again. In practice, like every MW holiday, there are pros and cons, some of which depend on what activities you like doing, the age of your children and the other families/children there the same week.
The resort is not overly big and has a fairly compact footprint. The watersport area is a reasonable size, and there was no problem with lack of kit (which can sometimes happen). The tennis felt like a better option this year, as there were a few included introduction sessions. The childcare group for my youngest (12) worked out well this time.
The local (Greek) staff are generally very helpful and friendly. I also like that the island is quiet and not overrun with Brits, but that the main town (Myrina) is only a short bike ride or taxi away.
While the rooms themselves are fine (and personally I don't go on this type of holiday to spend time in my room), some might feel they need a bit of a refresh in the near future. I also continue to find the lack of recycling frustrating (although I suspect this is not entirely within MW's control, and I doubt the Greek authorities are reading this).
Would we go again? Yes.

2024年8月16日
自発的なレビュー
5つ星のうち4の評価

Mark Warner Review

We loved our stay at Mark Warner, Paleros. The facilities, staff and children's activities make it a great choice for a family holiday where the parents get a break. The only element that we were frustrated with is that in the evenings a cinema club is provided for all kids with staff supervising but you are not allowed to leave the resort which is a real shame. Babysitting was not available, which was frustrating. Otherwise i would highly recommend a Mark Warner holiday.

2024年8月22日
自発的なレビュー
5つ星のうち4の評価

All in all a well oiled machine

All in all a well oiled machine, all communication was good prior to departure and you get exactly what it says on the ‘tin’!
The apartment however is showing signs of age and could do with a spruce up,

2024年8月16日
自発的なレビュー
5つ星のうち4の評価

Compact resort near fabulous town

Smallish resort but well presented and everything within easy reach. Pleasant beach although steep entry into sea
Only one pool which is deep and only available 10am til 6pm. Not ideal if you like to swim lanes. In fact not really possible as always busy
Food and service good but felt a little stressed at times due to undermanning
Normal mark warner facilities but these are now falling behind specialist providers
Having said this the padel court was a great addition and popular. A second is needed based on demand
Need to consider electric bikes and upgrading the tennis programme a specialist doubles programme for instance
Room adequate size with a climb in the bath shower
If you like your room cool this isn’t the resort for you as there is an override at 25 degrees. Far too hot and makes sleeping uncomfortable
Long coach transfer nearly 2 hours. They use a mixture of modern and tired coaches. Tired coach are unpleasant
The local beach town is 95% Greek and is fabulous. Easy 20 minute walk with street lighting(not brilliant) along whole route
Mark warner staff are excellent and we would definitely go back.
We had a really enjoyable

2024年8月7日
自発的なレビュー
5つ星のうち1の評価

I recently stayed at a property which…

I recently stayed at a property which activities were managed by Mark Warner and I have to say, my experience was disappointing. Upon arrival, nothing was clearly explained, especially regarding the on-site activities. It wasn't mentioned that only guests who booked directly through their company could participate in the tennis challenge without an extra charge, while others would need to pay an additional fee.

After finishing a game, I was unexpectedly asked to pay €25 for an hour of tennis. This came as a surprise, and frankly, I felt it was unfair. Had this information been communicated upfront, I could have made an informed decision about participating.

Overall, the lack of clear communication and transparency from Mark Warner made for an unpleasant experience, and I wouldn’t recommend them to anyone looking for a hassle-free holiday.

2024年8月15日
自発的なレビュー
Mark Warner Holidays ロゴ

Mark Warner Holidays からの回答

Thanks for your review. You didn’t book a Mark Warner holiday so didn’t have any right to participate in the wonderful Mark Warner activities that are available only for our guests and we quite rightly asked you to pay a fee to take part. We’re sorry if you feel it’s reasonable to criticise Mark Warner for this but our guests come first and we recommend that you book one of our excellent package holidays next time!

5つ星のうち3の評価

Concern over water hygiene main pool

We think the family swimming pool was not sufficiently chlorinated as there was abundant algae, moss growth on steps, under edge lip & within grating. Although it was swept by robot each evening the pool needs regular scrubbing to remove alage in warm conditions.

2024年8月11日
自発的なレビュー
5つ星のうち5の評価

The best holiday

In a nutshell it’s the staff who make this holiday superb - every single member of staff we encountered did their utmost to make residents holidays memorable. Special call out to George, Chris in entertainment and Lucas in indie club. The accommodation is basic but clean, the extras are overpriced (especially water) but the activities and staff make it the best holiday ever. Thank you MW staff - we just keep coming back! xx

2024年8月3日
自発的なレビュー
5つ星のうち4の評価

good resort

good resort, ideal location.
Lousy local town nearby Foca.
Extortionate bar prices at hotel, went to local corner shop to stock up fridge. Everybody moaned and declined to buy drinks there, went into local town.
You must buy a sufficient stock of spares for the sailing boats, no good having boats awaiting parts...
Wife completed your questionnaire, however not collected on coach, by Turkish MW rep.

2024年8月13日
自発的なレビュー
5つ星のうち5の評価

Great set up

Great set up, lots of activities (or just laze). Biggest positive was brilliant kids club - both girls (7 & 10) really enjoyed it and were able to, safely, do things with much more independence than they can when at home. Fantastic trip

2024年8月4日
自発的なレビュー
5つ星のうち5の評価

Our first Mark Warner holiday, we'll be back!

Our first Mark Warner holiday, and we'll be back! My teenage son made lots of friends and had a great time. Which made it even better for the grown ups. So we got to paddle board before breakfast, do lots of classes, play games, gym, stretch, yoga......eat and drink.... perfect!

2024年8月5日
自発的なレビュー
5つ星のうち5の評価

The 'Mark Warner' experience

The 'Mark Warner' experience was such a pleasure. You just rock up and take a boat out, join a bike tour, or knock some tennis balls around whenever you want. No need to book, pay, or stress about the kids changing their minds after five minutes. The food was great, the staff lovely and the sunshine plentiful.

2024年8月2日
自発的なレビュー
5つ星のうち3の評価

Not the best Mark warner resort

We have been on numerous Mark Warner holidays before and found this one a little disappointing. Not terrible but not as good as others. In particular the food. The quality was ok but it was a bit of a random selection. Could have done with some seafood or a theme night.
The beach is across a (very quiet) road so felt quite detached. There were a lot of Jet2 holiday makers there on an all inclusive package who had paid condiserably less then MW guests.
We went to Phokaia in October and it was a much nicer resort with much better food.
The best thing about this resort was its close proximity (10 min walk) to a lovely village with numerous restaurants lining the seafront. We chose to eat there a few times instead of the MW buffet even though we had paid for HB. It was very cheap to eat out.
The accommodation was nice and very spacious but if you book in the village area, it is on the side of a hill so a steep walk up the stairs when its 35 degrees.
Would use MW again but wouldn't come back here

2024年6月24日
自発的なレビュー
5つ星のうち3の評価

Three stars for the following reasons…

Three stars for the following reasons which I don’t think justify the overall cost

- Location - just ‘okay’ not the most affluent or aesthetic area and the beach was not as nice as I had expected- dirty and site positioned away from the nice parts up the beach by Amos. Would be easy to trawl the beach surely?
- Sports and activities - loved the variety of activities and things to do but couple of times the paddle boards were stopped due to being a bit windy- am from Devon here and we get out in worse!
- Kids cycling for over 13’s only- what???
- Accommodation was nice although the site overall looked like it had been hastily constructed in the past- not huge deal breakers but have been fortunate enough to compare with other resorts in Asia where the standards are impeccable

Kids had fun, overall great but wouldn’t go back.

2024年7月28日
自発的なレビュー

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