Mattify レビュー 149

An issue with the delivery , not the company’s fault but rather Royal Mail . Laura the CEO and founder of Mattify , sorted a replacement personally and had re delivered . Thought this was excellent customer service . Makes you confident in the business and also UK company . Very impressed

Amazing doormat-Exactly what I wanted-two tone-classic.
Really good value

Great mat for our back door. Great design and quality

Excellent quality mats. So pleased with them I’ve purchased 3 on 3 separate occasions now. Not tried washing yet but confident they’ll wash well.

It's a good quality mat but the colours are never as they are on the website. This is my second mat and in both cases the images vs the real thing are off. Maybe they use some kind of filter.

Amazing customer service and keeping in touch throughout the delivery process gave me peace of mind.

The little touches, the quality of the mat and the packing.
The card for thanking you, I highly recommend you and wish your company all the success for the future.
I smile every time I see it, my door mats beautiful 🤩

Really disappointed. Firstly, the delivery took ages and communication was poor. When the matts arrived they just look like bits of off cut carpet. Really poor for the price. I’m a bit confused by all the good reviews as they honestly were so underwhelming.
Service is equally as poor upon returning. It’s been over two weeks and I have confirmation of the return being delivered but again, no communication to acknowledge this or that my refund is in progress. Frankly, very disappointed on all levels

Gorgeous doormats , wouldn’t go anywhere else . Great customer service to

Great comms and super looking floor mats for your home.

Truly recommended.

Very pleased to have bought a Matt from this small business. The quality is great and the design is lovely.
The communication was great too

Great company
My first purchase from here and I’m very impressed with the mat
Definitely worth the price, as I got it on a bank holiday offer!
Came nicely packaged too.

Incredible customer service - Laura was attentive and understanding with my query. I will defiantly be buying from Mattify again!

Loses a star as they claim “machine washable” which was my sole reason to buy… and it is way too hard to fit in the machine!! Arghhh.
So a bit of a waste of £150 for me as once muddy it’s screwed! Shame as they are really nice.

Fantastic product, great quality and so easy to clean!

Much better for the environment to buy something hard wearing then throw aways!

Highly recommend! Stylish, affordable and practical!

I ordered a Matt but now I don’t hear anything from them. I already wrote an email but didn’t get an answer. I’m worried that the Matt won’t be delivered

Love this matt. Even better quality than I was expecting and looks great. Haven't washed it yet but looks like it should be relatively easy

Laura was incredibly helpful and provided next level customer service. I ordered the Olive Checkerboard runner and it is beautiful quality, a lovely feature for my patio doors.

This is a great quality mat, however, after only one wash - the colour has run leaving my checkered mat discoloured. Great customer service who have rectified and sent me a replacement mat out quickly. Really good quality and I'm really happy with my purchase.

Excellent ordering service and updates on delivery
Beautiful product too!
Thank you Mattify

I ordered a mat in January and it still hasn’t arrived, I’ve emailed twice and had no reply.

After leaving a review on here the contacted me and rectified the issue delivering the next day