Maximo Moto UK レビュー 602

TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Quality of the products we're wrong colours and wrong size but it fit enough to use considering I needed something quickly from them. Boots were not of a great quality as the pull tabs at the... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve just received my Bela Watson jacket and trousers ,and I have to say the quality is second to none. The fit is superb just like the quality I only wish that I had bought this brand earlier, and at... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent from start to finish, fantastic range of stock to choose from. Fabulous prices, prompt delivery & quality biker jacket with all safety protection. One happy husband. Would highly recommend M... もっと見る

企業が回答しました

5つ星のうち5の評価

The Zip came off my Bela leathers so contacted maxi Moto and they swapped them out immediately without having to wait for the faulty ones to be received first! they were incredibly helpful as I order... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. アクティブウェア店

当該企業による記述

Maximomoto Is the UK’s Number One Motorcycle Gear Store for Motorcycle Leather Suits, Motorbike Gloves, Biker Boots, Denim Pants, Textile and Leather Jackets, Helmets, And Other Motorcycle Accessories.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

602件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Quick and cheap

Quality of the products we're wrong colours and wrong size but it fit enough to use considering I needed something quickly from them.

Boots were not of a great quality as the pull tabs at the back broke off pretty much instantly. Ordered the black hoodie and ended up with green. Jeans were solid though can't fault them.

Previous order from beginning of the year was a pair of race boots and the zip broke on the first use and bits started falling off.

Again, if you need some gear quickly and cheaply by all means use them. I still use the all the gear cause I needed it there and then but just be prepared you get what you pay for

2025年10月2日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you for your honest feedback. We’re sorry to hear about the issues with sizing, colors, and product quality.
This isn’t the experience we aim to provide,
please reach out to us with your order details so we can make this right. We truly appreciate your input and will use it to improve.

5つ星のうち5の評価

10/10 most helpful people ever

What can I say this company for me is a 10/10 company they answer emails straight away and are very helpful in doing so I had several items from them with are all of good quality but unfortunately my parents jeans were to big so contacted them and said I have returned them for exchange for smaller size and even before they had received the exchange item they have prepared shipping the smaller size from their Spanish company I 100% would have no problem or would advise any other person to use this company it very hard these day to find companies with this excellent service

2026年4月14日
自発的なレビュー
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you for your amazing feedback!
We’re delighted you’re happy with our service and product quality. Glad we could make the exchange process quick and easy,
your support and recommendation mean a lot to us!

5つ星のうち5の評価

Bela Watson jacket and trousers

I’ve just received my Bela Watson jacket and trousers ,and I have to say the quality is second to none. The fit is superb just like the quality I only wish that I had bought this brand earlier, and at a fantastic price as well

2026年4月9日
自発的なレビュー
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you for your great feedback!
We’re thrilled to hear you’re happy with the quality, fit, and value of your Bela Watson set.
Enjoy your gear, and we look forward to serving you again!

5つ星のうち5の評価

Very very helpful

The Zip came off my Bela leathers so contacted maxi Moto and they swapped them out immediately without having to wait for the faulty ones to be received first! they were incredibly helpful as I ordered some other items at the same time, the customer service was fantastic will definitely be ordering again soon

2026年3月31日
自発的なレビュー
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you for your kind feedback!
We’re really glad we could resolve the issue quickly and that you had a great experience with our team.
We truly appreciate your support and look forward to your next order!

5つ星のうち5の評価

RESOLVED ///Avoid! Deceptive practices, hidden fees, and false information.

Update:
Problem fixed. The team replied very fast and worked with me to solve everything right away. It is clear that they really care about their customers and their reputation. They didn't just ignore the problem or hope it would go away, they stayed with me until the result was perfect. It's great to find a business that stands by its work and makes sure the customer is fully satisfied.

Old review:
I strongly advise staying away from MaximoMoto. I placed an order for a motorcycle accessory to be delivered within the UK. Shortly after, I was contacted via WhatsApp by their support claiming the item was "unavailable" at their UK store but "available" in their Spanish warehouse.

Despite the original purchase terms, they demanded an additional £15 shipping fee to send the item from Spain. When I provided an alternative delivery address within the EU (Lithuania) to simplify the process and avoid any customs issues, the support agent continued to provide blatantly false information, claiming there would be "customs charges" between Spain and Lithuania.

Lithuania is an EU member state, and there are NO customs duties for goods moving between Spain and Lithuania. When I corrected them, they simply refused to ship, citing "higher costs" and demanded an address in Spain or Portugal instead. This felt like a classic bait-and-switch: listing items as UK stock, then demanding more money after the purchase. Totally unprofessional. I cancelled my order and was waiting for a refund.

2026年3月30日
自発的なレビュー
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you for updating your review.
We’re glad we could resolve the issue quickly and appreciate your patience while we worked through it.
Your feedback helped us improve, and we’re committed to providing clear communication and a better experience going forward.

5つ星のうち1の評価

Item returned due to wrong size…

Item returned due to wrong size however, despite evidence of delivery, company has failed to respond to a refund / replacement request. Zero customer service. Company does not respond via any of its advertised contact methods.

2026年3月1日
自発的なレビュー
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Sorry to hear about your experience.
We sincerely apologize for the inconvenience caused.
Please share your order details with us via direct message so we can look into this immediately and resolve the issue as quickly as possible.

5つ星のうち1の評価

Refund issue

Purchased boots which didn't fit. Returned first class tracked for a refund. Item arrived at Maximoto 28th November 2025 and despite two emails with photo evidence, I am still waiting for that refund 21st February 2026!

2026年2月21日
自発的なレビュー
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

We sincerely apologize for the inconvenience. Your refund has already been processed.
Thank you for your understanding.

5つ星のうち1の評価

Waste time to go there all leather…

Waste time to go there all leather product are poor quality size are for children ....

2026年1月18日
自発的なレビュー
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

We’re sorry to hear this.
Our sizing details are listed, but we appreciate your feedback and will review it.

5つ星のうち5の評価

Quality good, jacket zip quality needs improving

I have purchased several jackets and pairs of boots from Maximo Moto UK. Quality is generally very good.
The one thing that does need looking at is the quality of Zip fasteners that are used on some jackets

2025年12月30日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you for your continued support! We’re really pleased you’re happy with the quality overall.
We appreciate the feedback on the zip fasteners and will pass this on to help us improve.

5つ星のうち4の評価

Very nice suit and great price but…

Very nice suit and great price but taken nearly 3 weeks to arrive. They said they have stock in the UK but they don't. It comes from Spain. I will use again

2025年12月30日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thanks for your feedback! We’re really glad you liked the suit and the price 😊
Sorry about the longer delivery time —,we appreciate your patience and will work on making this clearer.
We look forward to serving you again!

5つ星のうち3の評価

The jeans were great but the protection…

The jeans were great but the protection pads were really filthy. I emailed you and this was a me problem not a you problem. I’m sure if I posted this on social media people would be amazed at your response was fo me to wash them.

2025年12月28日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you for your feedback.
We’re glad you liked the jeans, and we’re sorry the pads didn’t meet your expectations.
Please contact us directly and our team will sort this out for you as a priority.

5つ星のうち1の評価

Ordered boots but description was a lie

Ordered boots, when delivered , they where the wrong boots and Did not match description on the site. Returned at cost to myself with return form, writing on it that they were wrong and description of the ones I actually ordered and that i needed a size up (as sizing wasnt great either) Company received my return and sent exchange of exactly the same boots just in a bigger size. Absolutely will not order from this appalling company again. Also when try to contact them, they do not answer and it says their voicemail is full. Eventually found a mainline number, when answered i was told the description was wrong on the website and that I should have received a free returns label which I didn't. New pair also did not come with a return label or returns sheet.

2025年12月29日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

We’re very sorry for the experience you’ve had and for the multiple mistakes and communication issues.
This is not the service we aim to provide.
Please contact us directly so we can urgently review your case and work toward a proper resolution.

5つ星のうち1の評価

Don’t bother

Sent the wrong item. Absolutely useless when trying to get it sorted had to rearrange the collection myself after sending the wrong qr code for the post office

2025年12月25日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

We’re really sorry for the inconvenience caused and for the frustration you experienced.
This isn’t the level of service we aim to provide.
Please contact us directly so we can sort this out properly and as quickly as possible.

5つ星のうち5の評価

Quick service

Quick service, even over xmas and new year period

2025年12月26日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you so much! 😊
We’re glad you were happy with the quick service, even over the holiday period.

5つ星のうち5の評価

Really pleased with the good quality of…

Really pleased with the good quality of this jacket it’s everything I expected it to be will definitely recommend this shop to my friends

2025年12月25日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you so much! 😊
We’re really happy to hear you love the jacket. Thanks for the recommendation, and we hope to see you again soon!

5つ星のうち5の評価

The Perfect Motorcycle Gear Expirience

The website was clean and easy to navigate . The item was exactly as described and I'm absolutely in love with the product, the correct size/fit. Comfortable and supportive. Will definitely be using this site as my main source of motorcycle gear from now on!

2025年12月25日
Maximo Moto UK ロゴ

Maximo Moto UK からの回答

Thank you so much for your kind words! 😊
We’re thrilled you loved the product and had a great experience. We’ll be happy to be your go-to for motorcycle gear! 🏍️

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報