McCabes Pharmacy レビュー 11,614

This morning I experienced a most helpful friendly assistant called Kaylen, She went out of her way to assist me. She really deserves to be recognised and is a true asset to the company.

Fantastic! I ordered a few items on Sunday morning and they came first thing on Monday. Exceptional customer service and neat packaging. Great prices as well. Extremely happy with my order. I will definitely be ordering again. 😊

It’s not next day delivery, the items available on their website may not actually be in stock, and they might not bother refunding you unless you chase them for it.

I ordered on the morning of September 4, but didn’t receive next day delivery, I received my order two days later. This may not a huge deal, but part of the attraction of ordering from McCabes is that they advertise next day delivery.

When I opened my order, there was a handwritten note on McCabes stationery, saying that one of my items was not in stock, and that I would be refunded. I hadn’t been emailed to tell me this, so having ordered something I needed for next day delivery, I was now still without it two days later, and had to then go and source it elsewhere.

I waited a week, but still hadn’t received my refund. I wrote to customer service, including a photo of the note, and was told that they would check the warehouse and get back to me. They didn’t get back to me, so I had to write to them again. They said that they were waiting for their warehouse to get back to them. I have now been waiting for 10 days for my refund, and no sign of it yet.

This all suggests that their organisational and computer systems are very poor. Their website doesn’t show the customer if something is out of stock, the people in customer care can’t see that you didn’t receive something, and there is no proper system for refunding customers.

I won’t be ordering from them again.

Delivery of baby formula hasn’t arrived. If I’m lucky it will be here 4 days late. By then I will have run out. So much for next day delivery. Disgusting company.

Terrible.. Order prescription in the morning so I don't have to wait then when you go to collect they give you the generic brand and make you wait again. When I said I needed to go the girl replied... where do you need to go! Then I watched the pharmacist laughing like a little boy behind the counter putting the sticker on and off the packet. Making me wait longer. Ended up leave with no medication.

Amazing Pharmacy - i order from them every few weeks to stock up on vitamins, always have the best revive active offers. Deliveries come within a day or 2 and if something is missing its clearly marked.
Keep up the good work.

Brought in a prescription today from my doctor after only been released from a&e if even 2 hours earlier after having a open wound surgery and the pharmacist a very arrogant and rude man refused to hand me over my prescription with no valid reasoning what so ever while i was in absolute agony with the pain from my procedure, i went to another chemist in dundalk and got the prescription given to me with no issues or no questions asked as it should be. Apparently the pharmacist in mccabes pharmacy has more knowledge over my own doctor on what i should or should not be prescribed after a surgery i found this very disturbing and distressing and hope he never puts another patient in a situation like that again. If you would like to speak with me further on the matter please do leave a reply with a email or contact number thanks.

I would give no star if I could, I have bought from them in the past and it has been great. I received an email from them, with a discount code for 10% due to the fact that I hadnt purchased from them, I placed an order and tried to use the code and it didnt work, I contacted them by email, no reply, had to contact them again, and eventually got a reply from Briza saying there is T&C in the codes sent to me, which I had no idea and asking me what my order was, and this person should have checked to see what my order was before replying to me. I fail to see why they send you a code if T&C on the codes and they dont inform you of this. Not a great customer service and not a great way of trying to get the customer to return to purchase, I wont be purchasing again.

Has to be the worse customer's service . Extremely unprofessional .So I got sent my parcel without the tan and a note inside saying I had to apply for the refund myself .why if it's not in stock could I even order it . I've was told they would resend it out to me didn't happen I've asked for a refund it will take five to ten working days . seriously this is going on over a month absolutely disgusting . But I will get my money back one way or another. Do not buy from this website judging from other comments these people have been bucked out of there hard earned money as well .

Dreadful customer service - no refund received.
Made an online purchase on the 9th of February for 4 items.
Paid in full online using my one4all card.
Items shipped on the 10th of February and delivered on the 13th of February.
Upon arrival only 2 of the 4 items were shipped.
A note was in the delivery from a member of staff called Leah.
It stated 2 items refunded.
No refund has yet been received.
I emailed McCabes and also called numerous times(no answer and mailbox full??)
To date I have received no refund nor have I received any reply to my emails.
This is a totally unprofessional and unacceptable way to run a business.
If I do not receive a refund in a timely manner from date of posting this review I will be escalating this further.

I ordered 14 December and was charged in full when the package arrived there was a handwritten note in it saying one of the items I ordered was not included as order was for 2 types of antihistamines, compliance issue, item would be refunded. Four weeks later no refund and no reply to my three emails apart from one auto reply . Very disappointing service

Clare hall branch today great experience very friendly smiling staff.
Pharmacy manager Esse just so helpful with a great sense of humour, a great Pharmacy. Jim

I ordered two items in mid December and was charged for both, when the package arrived a few days before Christmas there was a handwritten note in it saying one of the items I ordered (and which it said was in stock on the site at the time of ordering) was not available. As this was an item very specifically requested for a gift this left me with no time whatsoever to get a replacement. The note also said I would be refunded for this item, which almost four weeks later has still not happened. I know its Christmas and things are crazy but I would have expected for my refund at least to have come through without me having to call/mail in to request it specifically, which I'll have to do now. Very disappointing service.

Efficient service. Stock always in supply and delivery prompt. Extremely handy 👍

Product was as described and delivered on time.

Easy ordering, delivered when promised.

Quick delivery never any problems with orders

I was really pleased with my purchase from McCabes. Despite the busy Christmas period it was delivered to my local store on time. I received a phone call to say it was there and I collected it. Excellent service.

We ordered Revive Active here for the office on 16th November, the money was collected 17th November. 13th December and still no sign of our order. It's near impossible to get hold of anyone on phone - we have left at least 4 messages and sent about 8 emails at this stage - most left unanswered. Finally we get a reply - no apology to say An Post collected order but never delivered etc. No apology or accountability. Total waste of time - we would have been better off giving business to local pharmacy. Lesson learnt - don't use McCabes pharmacy online.