Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... もっと見る
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Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... もっと見る
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Had a bit of trouble ordering from a local take away. Franklin was super helpful and sorted the problem quickly and efficiently. 👌
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I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... もっと見る
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企業情報
当該企業による記述
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
連絡先
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , 英国
- info@mealzo.co.uk
- mealzo.co.uk
4.9
優良
902件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
1st time we’ve had a problem ever…
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from we have had excellent food from before on all our orders with them.
So for the very first time I had to contact support and was handled by a lovely person called Franklin. They were extremely helpful and friendly and totally understood the problem and correct the problem within minutes. A truly 1st class experience
Thank you Franklin
2026年7月3日
自発的なレビュー
Mealzo からの回答
Hi Jon,
Thank you for taking the time to leave such a lovely review and for choosing Mealzo. We're glad your issue was resolved quickly and that your overall experience remained a positive one. We really appreciate your continued support and look forward to serving you again on your next order✨
Refund was Quick and Easy
I needed a refund on a cancelled order, and Franklin made it very easy. I sent the order info and within a few minutes they confirmed that I would get a refund. I appreciated how quick it happened too. Thanks Franklin!
2026年7月2日
自発的なレビュー
Mealzo からの回答
Hi there,
We're so pleased we could turn things around for you. Thanks for sharing your experience.
It means a lot to know everything was sorted promptly, and we can't wait to welcome you back for your next order🙏🏻
Contacted Mealzo about my order as it…
Contacted Mealzo about my order as it was running later than usual. Spoke to Peter & he was very helpful thank you Peter 👍
2026年7月2日
自発的なレビュー
Mealzo からの回答
Hi Mark,
Thanks for taking the time to share your experience. We're delighted everything was resolved and that you were kept supported along the way. We really appreciate your trust in Mealzo and hope to make your next order an even smoother one🧡
Mealzo からの回答
Hi Rob,
A big thank you for your 5-star review!
Your support means a great deal, and we look forward to being part of your next takeaway night✨
Peter was really helpful and dealt with…
Peter was really helpful and dealt with my case very quick, solving my complaint, very happy, thank you
2026年6月30日
自発的なレビュー
Mealzo からの回答
Hello👋🏻
Thanks so much for your kind words! We're delighted your concern was resolved quickly and that everything worked out well.
We really appreciate your support and hope you enjoy many more great experiences with Mealzo🧡
I had an issue with a money off code…
I had an issue with a money off code and Bruce resolved it. Friendly, professional and polite. Excellent customer service
2026年6月28日
自発的なレビュー
Mealzo からの回答
Hi Tracey,
Thank you for sharing your experience. We appreciate you choosing Mealzo and can't wait to welcome you back for your next order✨
Mealzo からの回答
Hi Donna,
We really appreciate you taking the time to leave a review.
Thanks for choosing Mealzo, and we hope to see you again very soon!
Mealzo からの回答
Hi Sophie,
We really appreciate you sharing your feedback. It means a lot to know you had a smooth experience with Mealzo. Looking forward to your next order!✨
Brian was a fantastic help to me this…
Brian was a fantastic help to me this evening!!
2026年6月27日
自発的なレビュー
Mealzo からの回答
Hi Diana, thanks for the lovely feedback!
We're so pleased everything was sorted for you. We really appreciate your support and hope you enjoy using Mealzo again soon🧡
I had an issue with ordering my food as…
I had an issue with ordering my food as a delivery rather than a collection and Brian was so helpful he sorted it in less than 5 minutes and got me my refund for my delivery charge and was so kind throughout . Thank you love this app always the best experience and staff.
2026年6月27日
自発的なレビュー
Mealzo からの回答
Hi Tasha, thank you for sharing your experience!
We're delighted everything was resolved quickly and that you continue to enjoy using Mealzo. We can't wait to help with your next order🙏🏻
Brian was super helpful and resolved my…
Brian was super helpful and resolved my query quickly
2026年6月27日
自発的なレビュー
Mealzo からの回答
Hi Eirinn, thanks for taking a moment to leave us a review!
It's great to hear you had such a smooth experience. We look forward to seeing you back on Mealzo soon🧡
Chatting with Brian quering about the…
Chatting with Brian quering about the opening times of a fish and chip restaurant. He helped me promptly. Thank you Briam
2026年6月27日
自発的なレビュー
Mealzo からの回答
Hi Ira, thanks for your kind review!
We're glad you were able to get the information you needed without any hassle. Have a great day, and we hope to see you again soon🧡
Franklin
Franklin, was very helpful. He gave me all the info I required. And more.
Top service.
2026年6月27日
自発的なレビュー
Mealzo からの回答
Hi Graeme, we really appreciate your feedback!
It's wonderful to know you found the support informative and helpful. Thanks for choosing Mealzo, and we hope to see you again soon🙏🏻
The restaurant had broken equipment and…
The restaurant had broken equipment and couldn’t fulfill my order. I chatted to mealzo online and Bruce very quickly contacted the restaurant and organised a refund.
2026年6月26日
自発的なレビュー
Mealzo からの回答
Hi Scott, thanks for leaving us a review.
We're pleased the situation was resolved promptly. We appreciate you choosing Mealzo and hope your next experience is a much smoother one✨
Felt like they were trying to gather personal info
I wanted to ask them a quick question but i couldn’t even speak with a robot until i had given my email and phone number, considering i haven’t signed up for anything i thought that was odd and felt very much like a company trying to gather personal info! I wont be giving them any personal info!
2026年6月24日
自発的なレビュー
Mealzo からの回答
Hi Angie,
Thank you for sharing your feedback and for reaching out to us.
We'd like to reassure you that we do not collect personal information unnecessarily. In some cases, details such as an email address or phone number are requested so we can get back in touch with visitors, for example if a message is left for an agent or if a chat is missed.
We appreciate your concerns and your feedback helps us improve the experience for everyone.
Thank you for taking the time to leave a review🧡
Had some items missing from my order
Had some items missing from my order. I spoke to Bruce who called the restaurant straight away and fixed the missing items very quickly. Great customer service. Thanks
2026年6月20日
自発的なレビュー
Mealzo からの回答
Hi Stacey,
Thanks for taking the time to leave a review! We're pleased everything was sorted promptly and you were able to enjoy your order.
Thanks for choosing Mealzo, and we hope to see you back again soon!✨
I really appreciate guy he is very…
I really appreciate guy he is very polite and professional deal and listen carefully which I need to change in my menu also he does very quick all changes thanks a lot
2026年6月18日
自発的なレビュー
Mealzo からの回答
Hi Muhammad,
Thanks for your lovely review.
We're so pleased everything was sorted smoothly for you. We really appreciate your support and look forward to your next order!✨
5 star review with speaking with Bruce…
5 star review with speaking with Bruce online.
2026年6月17日
自発的なレビュー
Mealzo からの回答
Hi,
Thank you for the fantastic review.
We really appreciate you taking the time to share your feedback and look forward to helping with your next order.
Thanks again!
Mealzo からの回答
Hello,
Thank you for leaving us a 5-star review and for choosing Mealzo!
We're so pleased everything was handled smoothly for you.
Hope your next experience is just as enjoyable🧡
First Class Service. Had to contact Peter regarding a…
Had to contact Peter regarding a delivery issue recently. 1st class service and resolution.
2026年6月13日
自発的なレビュー
Mealzo からの回答
Hi Liz,
Thank you for taking the time to leave a review and for ordering with Mealzo.
We're delighted to know your experience ended on a positive note and that everything was sorted to your satisfaction.
We look forward to welcoming you back again soon✨
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