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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I received the aetherwings model promptly and should be getting the aethercore after restocking in a few weeks. I was 2/3 of the way through an enjoyable aetherwings build when I ran into an issue.... もっと見る

5つ星のうち5の評価

Excellent product and great service. Purchased the Scavenger model - which was out of stock at the time, but was delivered promptly when it became available again. Assembly was tricky to be... もっと見る

5つ星のうち5の評価

I got the aetherwings for Christmas which was a really fun build experience I brought myself the scavenger model which again was a really fun build experience I plan next on getting the aethercor... もっと見る

5つ星のうち5の評価

I know I just received all my projects through the mail BUT I'm so excited and I just wanted to share it with somebody!!!!. It's killing me to not be able to start quite yet - I need to clear a table... もっと見る

企業情報

  1. 玩具製造業者
  2. アート ディーラー

当該企業による記述

Since 2012, Mecrob has been transforming discarded hardware into remarkable art. We believe in the extraordinary potential of creativity to breathe new life into forgotten materials, turning the ordinary into the extraordinary.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

23件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 50%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Can We Say ’Excited’!?

I know I just received all my projects through the mail BUT I'm so excited and I just wanted to share it with somebody!!!!. It's killing me to not be able to start quite yet - I need to clear a table dedicated to assembly first! Good luck to us all. Next post from me will be pics of the completed projects! Bye for now!!

2026年2月22日
自発的なレビュー
5つ星のうち5の評価

Excellent product and great service.

Excellent product and great service.

Purchased the Scavenger model - which was out of stock at the time, but was delivered promptly when it became available again.

Assembly was tricky to begin with, but became easily once you got the knack of it. Instructions manual is pretty easy to follow.

Unfortunately, there were a pack pieces missing from the box - I contacted Mecrob and received a quick response and the missing pieces were shipped in 10 days free of charge.

Would order from Mecrob again.

2026年2月5日
自発的なレビュー
5つ星のうち3の評価

Lack of timely support

I received the aetherwings model promptly and should be getting the aethercore after restocking in a few weeks. I was 2/3 of the way through an enjoyable aetherwings build when I ran into an issue. I've sent three emails to the support mailbox and two messages via their online form and still have not heard back from them in over two days. I thought I would be building more models from Mecrob in the future, but at this point I don't know...

2026年2月2日
自発的なレビュー
5つ星のうち5の評価

Great builds fun experience

I got the aetherwings for Christmas which was a really fun build experience
I brought myself the scavenger model which again was a really fun build experience
I plan next on getting the aethercore

I hope they add more to the Dune series as I will probably purchase each one eventually if the builds continue being this fun

2026年1月24日
自発的なレビュー
5つ星のうち1の評価

Order never arrived

Ordered the story gears and apothecore, cost me almost 600 dollars, today I got a pack of Christmas stickers and an email saying your order has been delivered. What a rip off. I paid almost 600 dollars for a pack of Christmas stickers? I dont think so. Called my bank to report.

2026年1月20日
自発的なレビュー
5つ星のうち5の評価

Very good customer service

The quality of the product seems really good! I ordered after seeing a lot of very good comments on Reddit, and I am not disappointed.

At first I was a little worried because I received the wrong item. I ordered the Deep Sea Anglerfish and received the Steam Ornithopter. I saw that someone had the same experience and gave up on asking for the right item. But I reached out to the customer service and they were really nice and helpful.

We exchanged a few mails and, since they are waiting for a new batch of stock, I will receive the item I ordered only in one mounth. But they gave me a free item to apologize for the inconvenience, and I am really greatful for that.

I will update you when I receive the Deep Sea Anglerfish! It is a very good experience so far - mistakes can happen :)

Edit: I just received the Deep Sea Anglerfish! We had a lot of fun building the Steam Onithopter. It is an amazing set because there is an engine moving the wings and other parts. The Deep Sea Anglerfish seems more repetitive but of very good quality!

2025年12月12日
自発的なレビュー
5つ星のうち1の評価

This might be a scam.. purchase made.. nothing recieved

I have made a purchase 19 Nov. Money have left my account.
I have tried to reach out on email to them, but I have heard nothing back from them.

Starting to consider if this is a scam and I need to report this to my bank and the police.

Update:
I have now heard back from Mecrob via email, but Im getting sent in circles. 1/3 of the package has been received but nothing else seems to be on its way. Order is now nearly 1 month old and all my items are still not sent.

I'm lost for words.

2025年11月23日
自発的なレビュー
Mecrob®remake ロゴ

Mecrob®remake からの回答

Hello,

I'm really sorry that you haven’t received a reply yet. We’ve recently experienced a very large increase in email inquiries, and our customer service team has been struggling to keep up. Please rest assured this is not a scam — we’re here to help and will make sure your issue is resolved.

Could you please share your order number?
I will personally check the status for you right away.

Thank you for your patience, and again, I’m very sorry for the delay.

5つ星のうち3の評価

Very fun to build

Very fun to build, good explanatory diagrams, well-machined parts, but some errors from one diagram to another, assembly not very stable and not functional

2025年10月14日
自発的なレビュー
5つ星のうち5の評価

I am satisfied with the result

I am satisfied with the result, the product is very beautiful with lots of details, and it is very pleasant to admire. The instructions are perfectly explained, the after-sales service is good — in short, it’s a real delight.”

2025年9月12日
自発的なレビュー
5つ星のうち5の評価

Responsive Customer Service

We were unable to inspect and inventory the 300+ pieces within the required 3 days of arrival. We offered to purchase missing pieces later upon our discovery, but to Mecrob's credit, the missing pieces were shipped at no cost. They come from China, so it takes about a week.

2025年9月3日
自発的なレビュー
Mecrob®remake ロゴ

Mecrob®remake からの回答

Hi there—thanks for sharing this, and I’m really sorry for the frustration.

We reviewed the case and found that your wife emailed us on August 13, 2025 to request a refund for the Aethercore puzzle. We replied the same day approving the return and provided the return address. As noted in that email, we’ll issue the refund as soon as we receive the returned item. We haven’t heard back since, so could you please check your inbox (and spam/junk) for a message from support@mecrobremake.com?

We also sent a screenshot of the refund-approval email as evidence to your inbox—please check your email for that as well.

Regarding missing parts: the fastest solution is to email support@mecrobremake.com
with your order number and the part code(s)—we’ll arrange replacements promptly. You don’t need to purchase missing parts on the website; we’ll take care of it for you.

5つ星のうち5の評価

Wonderful kits

We are fairly new to Mecrob remake but have thoroughly enjoyed the 3 kits we've built so far: Pathfinder, Scavenger and almost finished with Minerva's Mercy.
Great kits!
The company kept us well updated on our orders and were timely on shipping.

2025年8月24日
自発的なレビュー
5つ星のうち5の評価

Best 3D metal models

I’m a customer of Mecrob for many years.
Every model that I builded challenge me.
Which my last two models (Aethercore and Atherwings ) I got a second place in The application Discord ( help me a lot troubleshooting). I’m ready to order my 7th model.
This modes have great quality pieces. At the end you have a beautiful sculpture. I which that I can built more interesting model from Mecrob.

2025年4月16日
自発的なレビュー
Mecrob®remake ロゴ

Mecrob®remake からの回答

Thank you so much for your continued support over the years — it truly means the world to us! We're honored that our models have challenged and inspired you, and huge congratulations on winning second place with Aethercore and Aetherwings! That’s an incredible achievement, and we’re thrilled that our Discord community was helpful along the way.

We’re excited to see what you build next for your 7th model — and we promise to keep creating even more interesting and challenging designs for you to explore. Let’s keep building together!

Best regards,
Mecrobremake

5つ星のうち5の評価

Amazing thanks

2025年4月16日
自発的なレビュー
Mecrob®remake ロゴ

Mecrob®remake からの回答

So glad to hear that! We’re always here to help and support your builds. Happy creating!
Best regards,
Mecrobremake

5つ星のうち5の評価

Outstanding customer service from the…

Outstanding customer service from the team. My order was a bit squashed on delivery and the refund/replacement process was quick and honest.
The products are next level. Very happy customer and am happy to keep coming back.

2025年4月16日
自発的なレビュー
Mecrob®remake ロゴ

Mecrob®remake からの回答

Thank you so much for your kind words and support! We’re really sorry again about the issue with the delivery, but we’re glad we could sort it out quickly for you. Your satisfaction means everything to us, and we’re thrilled to hear you’re happy with the products. Can’t wait to have you back again soon!

Best regards,
Mecrobremake

5つ星のうち5の評価

Very nice people to deal with

I have bought a few models from Mecrob and have been very satisfied with the service I have received if I had any queries they responded very quickly to my e mails and really bend over backwards to help some thing that doesn’t often happen these days unfortunately.You can buy with confidence .Bernard

2025年4月7日
自発的なレビュー
Mecrob®remake ロゴ

Mecrob®remake からの回答

Dear Bernard,

Thank you so much for your kind words and continued support!
It truly means a lot to us that you've had a great experience with Mecrob. We believe every customer deserves thoughtful service and timely help — we're just happy we could be there when you needed us.

Your trust and confidence are the best rewards we could ask for.
We look forward to bringing you even more exciting builds in the future!

Warm regards,
Mecrobremake

5つ星のうち5の評価

Amazing and clear

So I've been following this company for a while now and I love their product concept but never have purchased it. Recently decided to finally purchase from them and everything has just amazing! I got the pathfinder and I truly believe the quality of the product is amazing and very easy to comprehend. As an ADD person this has me occupied for HOURS laser focused. And I will say there one part in the instructions that had me confused so I emailed their support team and these guys replied to me within the HOUR!!! I was already to pack up my project and wait their response but they cleared it all up! So honestly I'm glad i fi ally purchase from this company and will definitely be ordering more!

2025年2月27日
自発的なレビュー
Mecrob®remake ロゴ

Mecrob®remake からの回答

That's awesome to hear! We're so glad the Pathfinder has kept you focused and that our support team could help you out quickly. It's great to know you're enjoying the build! Thanks for your kind words, and we look forward to your future orders. If you ever need any assistance with another model, feel free to reach out! 😊

5つ星のうち5の評価

Easy ordering and Delivery

It is my opinion, that among various companies that offer these type of unique - self assemble models, this one stands out quite a bit. Very easy ordering and shipping process -even to Eastern Europe! I look forward to assembling my piece.

2025年1月13日
自発的なレビュー
Mecrob®remake ロゴ

Mecrob®remake からの回答

Thank you so much for your kind words and for sharing your experience with us!
We hope you thoroughly enjoy assembling your piece and would love to see the final result if you'd like to share! If you need any assistance during the assembly process, please don't hesitate to reach out.

Happy building!

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