Meet Bernard ロゎ
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Meet Bernard レビュヌ 

239
•
TrustScore 5段階評䟡の5

4.9

衣料品店
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5぀星のうち5の評䟡

Discovered Ryan and Meet Bernard on Instagram after their reels appeared on my discover page, and I’ve been following ever since. They stock some great pieces from a range of brands I love. On a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Received my first order from these guys, which was quick and efficient. They even took the time to write a personal handwritten note on the invoice. Nice touch. Their Instagram content is what first... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I started watching the reels posted on Insta and really liked the delivery of the video and also the practical help in putting together outfits and talking me through them. Ordered a pair of tro... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great independent shop selling awesome brands! I ordered some socks online and they emailed straight away to say they were so sorry they had sold out of the colour I wanted, so suggested another colou... もっず芋る

䌁業が回答したした

䌁業情報

  1. 衣料品店

圓該䌁業による蚘述

South East London's oldest independent fashion and lifestyle store, for men, women, and everyone else. Nice to meet you.

連絡先

4.9

優良

TrustScore 5段階評䟡の5

239件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(239)

過去12か月のレビュヌ数: 55件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great service

The person representing Meet Bernard was fast to reply, easy to communicate with and helped me by shipping an item to the EU. I'm very happy with the service and the quality of the product I received.

2023幎1月17日
Meet Bernard ロゎ

Meet Bernard からの回答

We aim to please Aleksandr... Thank for taking the time to review us x

5぀星のうち5の評䟡

great products and great service

Great selection of products and even better customer service

2023幎1月17日
Meet Bernard ロゎ

Meet Bernard からの回答

Thanks Amilcar, we really appreciate you leaving that review. We don’t get it right all the time but we really care about customer service and genuinely love what we do
 🙏🏌

5぀星のうち1の評䟡

Zero Communication, Orders cancelled, Orders Not Sent Without Chasing. Nightmare.

The first order I placed was not delivered for weeks, no communication at all. I had to call and chase up myself before receiving my items.

The second order I placed for a different item, again radio silence, and then a a few days later was mysteriously cancelled without explanation or follow up. Again, zero communication at all.

Just terrible customer service really and a waste of time. Will not be coming back.

2022幎12月23日
自発的なレビュヌ
Meet Bernard ロゎ

Meet Bernard からの回答

Hey Allister, thanks for your review but sorry you’ve had a bad experience with us.

I can see your first order was placed on 7th Dec which we fulfilled and sent out the 8th Dec.

Whenever we fulfil an item our system automatically sends a email to the buyer telling them it’s been fulfilled. For whatever reason sometimes that doesn’t get through or gets caught in spam. Your order confirmation email was sent at 21:12 on 8/12 which you should have received.

We also experience terrible lateness issues with Royal Mail during those busy festive periods so apologies for them not getting your item to you quicker.

I can see your second order was placed on 23rd Dec but refunded on 24th Dec.

You should have received a courtesy email from us explaining why it was refunded, I can only apologise for that. We’ll find out why that never happened and start disciplinary action against who was responsible.

We are well known for our customer service so we’re really disappointed you’ve had this problem.

Again, thanks for letting us know so we can make sure it doesn't happen to anyone in the future.

Much love, Bernard x

5぀星のうち5の評䟡

Brilliant customer service

Brilliant customer service! So helpful! Great selection of interesting brands. I bought an incredible winter coat by Elvine- highly recommend.

2022幎12月17日
Meet Bernard ロゎ

Meet Bernard からの回答

It's what we love to do, thanks for the kind review x

5぀星のうち5の評䟡

Amazing reason to shop local

Ordered online in the afternoon, hand delivered that night - what service!
Gorgeous quilt, lovely colours and super value too.

2022幎12月12日
Meet Bernard ロゎ

Meet Bernard からの回答

Glad you like! Thanks for the review x

5぀星のうち5の評䟡

Love this store

Love this store. I used same-day local delivery and my bag was with me in a matter of hours!

2022幎12月13日
自発的なレビュヌ
Meet Bernard ロゎ

Meet Bernard からの回答

Glad you liked the service!

5぀星のうち5の評䟡

Great

Great customer service

2022幎11月8日
Meet Bernard ロゎ

Meet Bernard からの回答

Thanks so much for the review x

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