Discovered Ryan and Meet Bernard on Instagram after their reels appeared on my discover page, and Iâve been following ever since. They stock some great pieces from a range of brands I love. On a... ãã£ãšèŠã
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Received my first order from these guys, which was quick and efficient. They even took the time to write a personal handwritten note on the invoice. Nice touch. Their Instagram content is what first... ãã£ãšèŠã
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I started watching the reels posted on Insta and really liked the delivery of the video and also the practical help in putting together outfits and talking me through them. Ordered a pair of tro... ãã£ãšèŠã
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Great independent shop selling awesome brands! I ordered some socks online and they emailed straight away to say they were so sorry they had sold out of the colour I wanted, so suggested another colou... ãã£ãšèŠã
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South East London's oldest independent fashion and lifestyle store, for men, women, and everyone else. Nice to meet you.
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Meet Bernard, 37 North Cross Road, SE229ET, London, è±åœ
- 02082994926
- ryan@meetbernard.com
- meetbernard.com
4.9
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Brilliant service
Ordered gorgeous Stine Goya dress, arrived super quick and added surprise bonus of âbirthday discountâ which made the price unbeatable. Not my first online purchase here and wonât be my last. Excellent service!!
2023幎11æ13æ¥
Meet Bernard ããã®åç
Oh thank you so much for leaving the kind review Selina... It's much appreciated. Glad you love the dress and the service, we don't get it right every time so great to hear when we do! Much Love, R & D
Meet Bernard ããã®åç
Garry, we really appreciate you taking the time to leave that review... Many Thanks Amigo!
Great Customer service and greatâŠ
Great Customer service and great quality clothing
2023幎10æ4æ¥
Meet Bernard ããã®åç
Thanks so much for the kind review Joanne... We love what we do!
Ex display and soiled
I bought some shoes in the sale but they arrived dirty and spotted on the upper as had been ex-display. I returned them and received a refund for the returns postage. I always support small local businesses so this was unfortunate
2023幎10æ1æ¥
Meet Bernard ããã®åç
Thanks for taking the time to leave the review Jo...
Old stock and display models do get tried on unfortunately and as a small, family run indie business we can't afford to hold lots of stock.
We wouldn't advertise this in the product description if that's what you were referring to as it's generic description. However, we should have flagged it to you when we sent it out, i guess the girls missed this when packing so apologies for that.
We do normally contact the customer if spotted and offer a discount. Again, sorry this has not happened.
Try one of the major commercial websites who may have fresh stock of the trainer you're trying to get and lots of sizes, may be better for you.
Also, we saw they were slightly dirty on the sole, we couldn't see any scuffs though, do you have anymore specific info on that?
Much Love, Bernard x
I ordered something that didnât exist
2023幎9æ14æ¥
Meet Bernard ããã®åç
Thanks for the kind review Gerry...!
Our EPOS provider was hacked recently and has sent our stock management system into chaos... Apologies.
Best of luck with the tennis x
Quick refund.
I made an error in the order. Meet Bernard immediately cancelled the order and refunded me without delay.
Cheers.
2023幎8æ6æ¥
Very quick and efficient service
Very quick and efficient service, wonderful quality and a personal touch!
2023幎8æ3æ¥
Speedy delivery as always
Speedy delivery as always, clothes as described and great fit. Thanks folks!!
2023幎7æ11æ¥
Meet Bernard ããã®åç
Sam, itâs is our absolute pleasure⊠Thank you for the kind review ððŒ
Great service as ever from Meet BernardâŠ
Great service as ever from Meet Bernard !!
2023幎6æ15æ¥
Meet Bernard ããã®åç
Raoul, thanks for the kind review Fella, it's much appreciated...
Excellent customer service
Excellent customer service and communication for my online order - the shop really went the extra mile to ensure my order was correct (ie sizing). Thank you.
2023幎6æ4æ¥
Meet Bernard ããã®åç
Neil... We really appreciate you taking the time to write that. Thank you so much.
Impeccable service & loving my new YMCâŠ
Impeccable service & loving my new YMC top. Ryan is a 100% legend!
2023幎5æ18æ¥
Meet Bernard ããã®åç
Thank you so much Nick, really appreciate that!
Lack of basic service
Purchased two items, charged for both. One out of stock so you ask me what I want to do - thatâs fine but how can you charge me for something you donât have. Ask for refund, no response. Send another email - no response. This isnât customer service
Just seen a response - yes emailed three times after I left the review, what an amazing coincidence. I used to be a regular purchaser when you had the shop in Greenwich, on the basis of your response donât worry, I wonât be shopping with you again.
2023幎5æ17æ¥
Meet Bernard ããã®åç
Gavin,
We emailed you 3 times about this asking what you wanted to do and processed your refund as soon as we heard from you.
I'm not sure we could have done much more.
we're not Amazon here just a small independent store. We'll try to be quicker in future.
Thanks for the kind review though.
Thanks for editing your review.
As you well know we havenât emailed you at all after your review with trustpilot, thatâs very dishonest of you and a total lie.
Thatâs such a shame from a former regular customer who if was a regular customer would know us better.
Weâll miss you as a customer and only hope you can find your order for a pen and notepad on much more efficient commercial websites.
Great customer service and product
2023幎4æ24æ¥
Meet Bernard ããã®åç
Youâre the best for leaving that kind review⊠Much appreciated Jules ððŒ
Great product and speedy delivery
Great product and speedy delivery. What more do you want ððŒððŒððŒ
2023幎4æ17æ¥
Meet Bernard ããã®åç
Thatâs what we do! Thanks for the kind review, itâs much appreciated. Bernard x
Meet Bernard made it easy for me toâŠ
Meet Bernard made it easy for me to send a gift card to a family member from overseas for his favourite store
Thank you
2023幎3æ14æ¥
Meet Bernard ããã®åç
Thanks so much for the kind review, it's really appreciated... x
Very happy
Very happy. Service was excellent and so was the price compared to other stores. Item was delivered quickly and for free! Recommend.
2023幎3æ2æ¥
Meet Bernard ããã®åç
Only 4 stars!? Thanks for the kind review Liam, very much appreciated...ððœ
Not received
2023幎2æ23æ¥
Meet Bernard ããã®åç
Our pleasure! Thanks for the review...
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