There have rarely been any issues, but when there have been, the support team is fast and helpful. This time, I have had several issues, many of which were conflicts, mainly with other plugins. Sam wa... もっと見る
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レビュアーのコメントを見てみましょう
I have used MemberPress for many years. The product is rock-solid and rich in features. But it goes beyond that. When your business relies on memberships, you also need support when questions and c... もっと見る
I am still in the 14-day trial period, but so far I like what I see. Their support team is excellent. I worked with Euler Arthur who was very knowledgeable, friendly, and solved my issue. I hope al... もっと見る
I can't thank Sam from MemberPress enough for the support they have provided me. I'm not a very tech savvy person so have had to reach out quite often to the team with silly questions which they have... もっと見る
企業情報
当該企業による記述
The “All-In-One” Membership Plugin for WordPress. MemberPress is the complete membership solution for WordPress, combining content protection, digital product sales, and flexible subscription management in a single, easy-to-use plugin. With secure payment processing, advanced access controls, and ClubSuite built-in, MemberPress also helps you create thriving member communities—complete with groups, conversations, and private spaces designed to boost engagement and build long-term loyalty.
連絡先
510 South Main Street #B9, 84720, Cedar City, 米国
- outreach@memberpress.com
- memberpress.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
MemberPress; an integral part of my business
MemberPress has been an integral part of my training courses for approximately the past 5 years. I would not have been able to make the pivot within the business during COVID without it. The support and assistance have always been wonderful, and the new features they keep developing make it an excellent value for money. I can's wait to see what they develop to make it even better.
i had some problems with codes
Just after signing up, i had some problems with codes. Euler Arthur helped me immediatly to solve my problem. ( on a saturday ! ). Thanks,
Ted Peters
Muy buen servicio
Acostumbro a trabajar sola, lo cual no siempre es posible, y con MemberPress, me saqué muchos dolores de cabeza. Un equipo rápido para las consultas, un sistema sencillo que realmente complementa una web de membresías.
Excellent support
The prompt and accurate response from Hesham was excellent.
Asked the right questions to understand our requirements and provided responses on what was achievable and not possible.
Reliable plugin, but billing could be clearer
I’ve had a generally good experience using MemberPress. The plugin itself is solid and reliable, and it integrates well with WordPress. It handles memberships, payments, and access rules cleanly, and once set up properly, it runs with minimal intervention.
Where things could be improved is around billing transparency. The initial pricing is discounted, but the renewal jumps to full price, which isn’t always obvious unless you dig into the details. In our case, this caused some confusion when the annual renewal came through.
Overall, the product works well and does what it’s designed to do, but clearer communication around renewals and billing would make the experience better.
Excellent customer service for complex website
I have used MemberPress for years and MemberPress Courses for 2 years. My website is complex and has a lot of custom code and functionality, all of which MemberPress has handled very well. I recently had a coding issue dealing with interconnections between multiple other software programs that I couldn’t figure out even after 2 days of work. I contacted MemberPress and Sam gave me the exact pieces I needed to get it working. I now have a fully functional private group system that automatically establishes membership roles using a coupon. It took very little time at all. I couldn’t be more pleased that I am using MemberPress and their excellent customer service.
Excellent customer service
The Memberpress support team is always extremely quick to respond to our often quite specific requests. Even if the solution sometimes isn't too straightforward the team is consistently trying to work toward a solution with us, keeping us in the loop with suggestions for workarounds until we find a permanent solution - Which we do always end up finding. We cannot recommend their customer service enough.
Great Membership Platform and Outstanding Customer Service
I’ve been using MemberPress to manage memberships on my website, and overall it has been a very solid platform. The plugin integrates well with WordPress and gives you the tools needed to manage subscriptions, trials, and member access without needing complicated workarounds.
What really stands out is their customer support. When I ran into a technical issue with redirects on my account page, the support team responded quickly and helped me track down the exact setting that needed to be corrected. The instructions were clear and the problem was resolved without a lot of back-and-forth.
It’s obvious the team knows their product well and genuinely wants to help users succeed. Having responsive, knowledgeable support makes a big difference when you're running a membership site.
Overall, MemberPress has been reliable, flexible, and backed by a support team that actually helps when you need it. I would definitely recommend it to anyone building a WordPress membership or subscription-based site.
I have been using Memberpress since 2021
I have been using Memberpress since 2021 and am very satisfied. When problems have arisen, the support team has been very quick to respond and impressively competent. It is clear that they are people who really know what they are doing.
The programme is not difficult, but it is a little complex. You need to be prepared to learn a few new things when you install Memberpress. There are many good videos and manuals to help you with this.
And when those are not enough, support is there, of course.
Its been the best place to host my…
Its been the best place to host my site. There's so much to learn on it-and thats the only thing I'd improve-is navigating all there is to learn.
Awesome plugin
I tried all the wordpress member plugins and this is simply the best one. Everything works out of the box, no errors or technical issues like the others. Great product
Conforme à mes attentes en terme de…
Conforme à mes attentes en terme de délégation pour la création des comptes
High-quality work
I would like to sincerely thank the MemberPress team for the excellent work they delivered. They developed my website, and the final result was professional, well-structured, and fully functional.
What impressed me the most was their support even after the project was completed. When I decided to improve certain aspects of the site, they were completely available and willingly went back to make the necessary edits until everything was exactly the way I wanted. They showed great patience, commitment, and genuine care for my satisfaction.
I highly recommend MemberPress to anyone looking for quality, professionalism, and a team that truly values its clients.
Pure garbage....
Pure garbage..... stay away from this if you run a real member organization. This program is junk and is cheap for a reason.
Also, anyone who gives this company 4 or 5 stars have no idea how to run an association. The developers here have no clue how a membership system should work for member based orgs. The system is still sending my members thousands of emails and they cannot stop it from happening. It is embarrassing.
Great Membership plugin!
I finally took the plunge to move from another membership plugin which wasn't working for me. The Memberpress support was excellent even before I joined and that has continued. Questions and problems have been owned by individual people in support so you don't have to explain everything every time. They seem to have experienced every quirky and complicated situation I've thrown at them and the solutions were already implemented.
The integration with Stripe and Paypal is well documented and worked straight away.
Special thanks to Sinisa in support who has been brilliant!
Flawless support
I have a great experience with a Memberpress and their support regarding complex task with migration and retroactive member activation process while doing a web restructure and redesign. The support is actual real human beings, not AI.. guy named Sinisa was very helpful, patient, fast and actually solved all our problems.
Strong Communication and Project…
Strong Communication and Project Leadership, with Opportunity for Stronger Quality Control
I worked with an international project manager and development team to migrate my website to WordPress under a firm deadline. Coordinating across time zones naturally adds complexity, but overall communication was clear and the project maintained forward momentum.
The content transfer itself was handled well, and the team was responsive to requested adjustments. The project manager in particular balanced accountability with professionalism. He managed the pace without being pushy and was respectful of real-life circumstances on my end that affected timing. That balance made a difference.
There were, however, several instances where work required redoing due to insufficient internal review before handoff. Stronger quality control would have reduced back-and-forth and improved efficiency.
The most significant issue occurred at launch. While development was correctly done on a staging domain, the site initially went live without being fully configured on the primary domain with security and backups in place. A structured pre-launch checklist and meeting would help prevent this in the future.
Overall, the technical capability and responsiveness were present. With tighter internal quality checks and clearer launch sequencing, the client experience would be significantly strengthened.
An excellent experience from start to finish.
Working with the MemberPress team was an excellent experience from start to finish. Desmond, our main point of contact, was knowledgeable, responsive, and consistently solution-oriented throughout our time collaborating together. From initial scoping through implementation, they demonstrated a strong understanding of both MemberPress’s technical architecture and what the end-user experience could look like. They were able to quickly grasp our goals and offered thoughtful recommendations that added so much to our project. Desmond ensured that questions were answered thoroughly, timelines were realistic, and all of our deliverables were aligned with tasks and expectations. When adjustments were needed, their team handled them quickly and professionally. Overall, the MemberPress team delivered high-quality work with friendliness, reliability, and expertise. We would confidently recommend them to any organization looking to build or refine a robust or potentially complex membership platform.
Reliable Membership Plugin That Delivers Consistently
I’ve been using MemberPress for two years and have been very happy with it. It’s stable, easy to manage, and does exactly what it promises. Setting up memberships, payments, and access rules is straightforward, and it integrates well with other tools I use. Support has been responsive when needed, and overall it has been a dependable part of my business.
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