We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... もっと見る
企業が回答しました
I had some trouble initially trying to sign into my Memory Book. This was due to my total user error and it had nothing to do with the application. I reached out to Customer Service via a phone call a... もっと見る
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My daughter-in-law gave me this subscription last summer and at first I had to think hard about what all I should write. As time went on, I began to remember many episodes in my life that I wanted m... もっと見る
I was so excited to get the opportunity to create my very own book filled with my favorite memories. I received this gift from our daughters. I honored my husband, daughters, grandchildren, parents, s... もっと見る
企業が回答しました
Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The whole experience was seamless. From writing the book, importing pictures and ordering it!! The quality of the paper they use is terrific and all of my pictures look identical to what I was viewing on my computer. Also, from ordering to receiving my books only took 5 days. My delivery actually came early ( not like Amazon)!!!

memorygram.com からの回答
When my father died, there was a lot of things that I wish I had said to him and a lot of questions. I'd wished I'd ask him and so I thought we wouldn't make the same mistake with my mother so we got her Memorygram to tell her story and it turned out better than we could possibly imagine.

memorygram.com からの回答
Siempre quisimos crear unas memorias para nuestra madre, pero la mayoría de estos servicios no ofrecen soporte para el idioma español. Memorygram debe contar con un traductor en su equipo, ya que a pesar de ser una empresa estadounidense, realmente han logrado configurar su sistema de tal manera que el español resulta sumamente preciso en el producto final. Recomendaría este servicio a cualquiera que busque una opción en español para narrar historias de vida.

memorygram.com からの回答
Memorygram has set up a wonderful way to get your personal or family history written. They provide scores of thought-provoking questions to prime the pump. But we also made up our own questions and titles of chapters, so we could personalize it any way we wanted to. You can also include pictures and even recorded statements. Then they go all out to deliver a professional, polished finished copy. We have wanted to write our history for years, but when our kids gave us this as a present for Mother’s Day and Father’s Day, it really helped us have some structure to get started! We worked on it the rest of 2025 and into 2026. Thank you Memorygram!! Highly recommended! They are really good to work with.

memorygram.com からの回答
We decided to gift this for my Dad's 70th birthday! He is the man who has everything and we wanted to be able to gift him a keepsake. Memorygram was really use to use and they gave great suggestions and guidance on what questions to ask. You do need to make sure you keep up with the schedule though, as I wasn't noticed when I needed to add more questions to the schedule. Overall, they were great to work with and I'm looking forward to seeing the end product!

memorygram.com からの回答
I've had a chance to read my memorygram book and I'm thrilled with the finished product! All my stories printed so beautifully. I'm very pleased with my whole memorygram experience. Someone at hellomemorygram (customer service) was always available to help when I had questions or concerns. I highly recommend using memorygram to record your personal or family history. It is truly a fun, happy experience.

memorygram.com からの回答
We were needing to split our parents stories for various reasons and customer service made the process easy.

memorygram.com からの回答
The Memorygram folks are VERY responsive and VERY attentive! They sincerely desire to produce a finished product that will be cherished down through the generations.

memorygram.com からの回答
Great Customer Service! I requested quick shipping for an upcoming memorial service. Customer service responded quickly and sent a very sweet email following up.

memorygram.com からの回答
I did not understand some parts of memorygram so I contacted support. They replied back with quickly with answers that explained what I needed to do. There was a new format rolled out but I want able to find my entries already made. They changed it to the previous format fit me. They are easy to work with.

memorygram.com からの回答
The customer service is excellent. They walked me through the process and helped me get everything done in the timely fashion.

memorygram.com からの回答
Customer service was superior,
Very responsive to inquiries for help and followed up to make sure I received the appropriate help%

memorygram.com からの回答
Memorygram was a gift I gave to my mom for Mother's Day one year but it ended up being a gift back to me. It gave us an a opportunity to talk about her stories, space for her to share her memories, and now it will be a book my family treasures for years to come.
The book turned out great, and I loved how customizable it was choosing the question prompts we wanted and uploading pictures to go with each story. It turned out better than I expected!
The online platform wasn't always intuitive for my mom, but as the account holder I could log in and make changes and help her troubleshoot problems. And memorygram support or FAQ were helpful when needed.
I would highly recommend this site and am so glad I purchased this gift for my mom and our whole family, it was well worth the cost and effort.

memorygram.com からの回答
I loved my experience using Memorygram to help document my Mom's story. It gave me options for using their suggested questions or developing my own, it was super easy to rearrange the order of the questions, and to add or remove questions. I think the feature I loved the most was the ability to record answers to the questions and then edit the transcription, if needed. I also loved the ability to add photos to the story and everything was included in one price. I can't wait to present the book to my Mom on Mother's Day. This was a great way to document her story, in her own words, while learning about her life.

memorygram.com からの回答
Very satisfied. They are great to work with. My daughter got this for my 86 year old mother for Christmas. She enjoyed making the story. The books turned out great and the family loved them. Customer service would get a 10 if I could give it to them.

memorygram.com からの回答
Memorygram gave my family and me a way to give encouragement to my daughter before she goes to college! We just bought it and plan to give it to her before she heads off to ASU!

memorygram.com からの回答
Our daughter gifted me an Memorygram for Christmas. I was excited to leave this gift to my posterity! I was about half-way finished when life gave me several family challenges! These challenges caused me not to be able to finish! I thought my book would go only half finished! My daughter called the staff at Memorygram and they were not just helpful but kind and understanding! They were quick to assist us with this problem, and I am going to be able to finish my book!! On the process of writing the book, I found it to be both easy and fun! The reflections on the stories brought me many hours of happiness, something that I might not have took the time to do, if it were not for writing the book! I give Memorygram my highest recommendation. I have faith they will treat anyone with the same dignity and respect that they have given to me! I want to Thank them for this opportunity!!

memorygram.com からの回答
The Memorygram Legacy Book is such a meaningful and well-designed way to preserve life stories and memories. The guided prompts make it incredibly easy to get started, and over time it turns into something truly special. I love how it brings together stories, photos, and even audio into one beautiful keepsake. The final book is high quality and feels like something that will be cherished for generations. It is a thoughtful gift and an amazing way to capture and celebrate a life.

memorygram.com からの回答
The format was easy to follow and I enjoyed being able to right and then stop for awhile to think about things. It allowed me to go back and add things to the story easily. I especially enjoyed the new voice regarding auto fill part of memorygram. I am helping my 92 year old mother with her book and it has been so much easier for her to just talk and record her stories. Thanks for a great experience.

memorygram.com からの回答
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