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memorygram.com レビュー 114

TrustScore 5段階評価の4.5

4.3

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5つ星のうち4の評価

We had great customer service trying to finish our book. We got several extensions to edit stories and put in our pictures. Quick email responses helped us continue the process when we had some edi... もっと見る

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5つ星のうち5の評価

I had some trouble initially trying to sign into my Memory Book. This was due to my total user error and it had nothing to do with the application. I reached out to Customer Service via a phone call a... もっと見る

企業が回答しました

5つ星のうち5の評価

My daughter-in-law gave me this subscription last summer and at first I had to think hard about what all I should write. As time went on, I began to remember many episodes in my life that I wanted m... もっと見る

5つ星のうち5の評価

I was so excited to get the opportunity to create my very own book filled with my favorite memories. I received this gift from our daughters. I honored my husband, daughters, grandchildren, parents, s... もっと見る

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企業情報

  1. ソフトウェア企業
  2. 書籍出版社
  3. デザイン彫刻家

当該企業による記述

Preserving family stories through keepsake books, QR Medallions, and professional biography services ❤️ BBB Accredited & Backed by Howie Mandel 🇺🇸 Based in Austin, TX


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4.3

優良

TrustScore 5段階評価の4.5

114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

The whole experience was seamless

The whole experience was seamless. From writing the book, importing pictures and ordering it!! The quality of the paper they use is terrific and all of my pictures look identical to what I was viewing on my computer. Also, from ordering to receiving my books only took 5 days. My delivery actually came early ( not like Amazon)!!!

2026年5月2日
memorygram.com ロゴ

memorygram.com からの回答

Michael, this is so great to hear! Five days from order to delivery, and photos that look exactly as expected, is exactly the experience we work hard to deliver every time. We are so glad the whole process felt seamless from start to finish and that you are happy with the quality. Enjoy your book!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

When my father died

When my father died, there was a lot of things that I wish I had said to him and a lot of questions. I'd wished I'd ask him and so I thought we wouldn't make the same mistake with my mother so we got her Memorygram to tell her story and it turned out better than we could possibly imagine.

2026年5月1日
memorygram.com ロゴ

memorygram.com からの回答

We are so sorry for the loss of your father. What a beautiful and loving thing you did for your mother and your whole family by making sure her stories would be captured and cherished. Those words, those memories, those answers to questions you never got to ask, they will now live on forever. Thank you so much for trusting Memorygram with something this precious.

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Siempre quisimos crear unas memorias…

Siempre quisimos crear unas memorias para nuestra madre, pero la mayoría de estos servicios no ofrecen soporte para el idioma español. Memorygram debe contar con un traductor en su equipo, ya que a pesar de ser una empresa estadounidense, realmente han logrado configurar su sistema de tal manera que el español resulta sumamente preciso en el producto final. Recomendaría este servicio a cualquiera que busque una opción en español para narrar historias de vida.

2026年5月1日
memorygram.com ロゴ

memorygram.com からの回答

Jorge, muchas gracias por compartir esto con nosotros. Nos alegra muchísimo saber que el español funcionó tan bien en el producto final y que pudimos ayudar a preservar las historias de su madre en su idioma. Eso significa todo para nosotros.

Thank you so much, Jorge! Being able to serve Spanish-speaking families and help preserve their stories in their own language is something we are truly proud of. We hope your mother's book is treasured for generations to come.

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Memorygram is Great!!

Memorygram has set up a wonderful way to get your personal or family history written. They provide scores of thought-provoking questions to prime the pump. But we also made up our own questions and titles of chapters, so we could personalize it any way we wanted to. You can also include pictures and even recorded statements. Then they go all out to deliver a professional, polished finished copy. We have wanted to write our history for years, but when our kids gave us this as a present for Mother’s Day and Father’s Day, it really helped us have some structure to get started! We worked on it the rest of 2025 and into 2026. Thank you Memorygram!! Highly recommended! They are really good to work with.

2026年4月30日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

Ray, what a wonderful Mother's Day and Father's Day gift from your kids, and what a beautiful project to work on together through the rest of 2025 and into 2026! We love hearing that the structure helped you finally get started after wanting to do this for years. Your family history is now captured exactly the way you wanted it told, and that is something truly priceless. Thank you so much for the kind words and the recommendation!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Great memory keeper!

We decided to gift this for my Dad's 70th birthday! He is the man who has everything and we wanted to be able to gift him a keepsake. Memorygram was really use to use and they gave great suggestions and guidance on what questions to ask. You do need to make sure you keep up with the schedule though, as I wasn't noticed when I needed to add more questions to the schedule. Overall, they were great to work with and I'm looking forward to seeing the end product!

2026年4月29日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

What a wonderful 70th birthday gift for the man who has everything! There is truly nothing more meaningful than a keepsake filled with his own stories and memories. We appreciate the honest feedback about the scheduling notifications and will make sure that gets passed along to our team. We cannot wait for you and your dad to see the finished product!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

I've had a chance to read my memorygram…


I've had a chance to read my memorygram book and I'm thrilled with the finished product! All my stories printed so beautifully. I'm very pleased with my whole memorygram experience. Someone at hellomemorygram (customer service) was always available to help when I had questions or concerns. I highly recommend using memorygram to record your personal or family history. It is truly a fun, happy experience.

2026年3月6日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

Barbara, this makes us so happy to hear! There is nothing quite like holding your finished book and seeing all of your stories printed beautifully on the page. We are so glad our team could be there whenever you needed them and that the whole experience felt fun and joyful. Thank you so much for the kind words and the recommendation!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

We were needing to split our parents…

We were needing to split our parents stories for various reasons and customer service made the process easy.

2026年4月24日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

We are so glad our team could make that process smooth and stress-free for your family! Preserving your parents' stories in just the right way is so important, and we were happy to help make it happen. Thank you for taking the time to share this!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

The Memorygram folks are VERY…

The Memorygram folks are VERY responsive and VERY attentive! They sincerely desire to produce a finished product that will be cherished down through the generations.

2026年4月24日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

Zach, thank you so much for this! Helping families create something that will be cherished for generations truly is the heart of everything we do. We are so glad that came through in your experience with us!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Great Customer Service

Great Customer Service! I requested quick shipping for an upcoming memorial service. Customer service responded quickly and sent a very sweet email following up.

2026年4月23日
memorygram.com ロゴ

memorygram.com からの回答

We are so glad we could come through for you during such an important and tender time. It meant a lot to us to be able to play a small part in honoring your loved one's memorial service. Thank you for trusting us when it mattered most.

With Gratitude, The Memorygram Team

5つ星のうち5の評価

I did not understand some parts of…

I did not understand some parts of memorygram so I contacted support. They replied back with quickly with answers that explained what I needed to do. There was a new format rolled out but I want able to find my entries already made. They changed it to the previous format fit me. They are easy to work with.

2025年10月9日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

Virginia, we are so glad our team could get you sorted out quickly and make sure none of your hard work was lost in the process! That is exactly the kind of support we want every customer to feel. Thank you for your patience and for the kind words!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

The customer service is excellent

The customer service is excellent. They walked me through the process and helped me get everything done in the timely fashion.

2026年4月15日
memorygram.com ロゴ

memorygram.com からの回答

Danyell, we are so glad our team could walk you through everything and help get it all done in time! That is exactly the experience we want every customer to have. Thank you so much for the kind words!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Customer service was superior,

Customer service was superior,
Very responsive to inquiries for help and followed up to make sure I received the appropriate help%

2026年4月23日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

Pat, thank you so much for the kind words! Being responsive and making sure every question gets a real answer is something we take a lot of pride in. We are so glad that came through for you. Enjoy your book!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Amazing experience

Amazing experience, couldn’t be happier!

2026年4月21日
memorygram.com ロゴ

memorygram.com からの回答

Thank you Yaz, short and sweet and it means the world to us! We are so glad you had an amazing experience and we hope you enjoy your finished product for years to come!

With Gratitude, The Memorygram Team

5つ星のうち4の評価

Memorygram was the gift that keeps on giving!…

Memorygram was a gift I gave to my mom for Mother's Day one year but it ended up being a gift back to me. It gave us an a opportunity to talk about her stories, space for her to share her memories, and now it will be a book my family treasures for years to come.
The book turned out great, and I loved how customizable it was choosing the question prompts we wanted and uploading pictures to go with each story. It turned out better than I expected!
The online platform wasn't always intuitive for my mom, but as the account holder I could log in and make changes and help her troubleshoot problems. And memorygram support or FAQ were helpful when needed.
I would highly recommend this site and am so glad I purchased this gift for my mom and our whole family, it was well worth the cost and effort.

2026年4月21日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

What a beautiful way to put it, a gift that became a gift right back. That is exactly the kind of experience we hope every family has with Memorygram. We are so glad the book turned out better than expected and that it gave you and your mom such a meaningful way to connect over her stories. Thank you for the honest feedback about the platform navigation as well, that helps us keep improving. Your whole family is going to treasure that book for generations!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Wonderful gift idea

I loved my experience using Memorygram to help document my Mom's story. It gave me options for using their suggested questions or developing my own, it was super easy to rearrange the order of the questions, and to add or remove questions. I think the feature I loved the most was the ability to record answers to the questions and then edit the transcription, if needed. I also loved the ability to add photos to the story and everything was included in one price. I can't wait to present the book to my Mom on Mother's Day. This was a great way to document her story, in her own words, while learning about her life.

2026年4月17日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

What a beautiful Mother's Day gift this is going to be! There is something so special about capturing her story in her own words and her own voice, and it sounds like you put so much love and care into every detail. We cannot wait for her to open it. Thank you so much for sharing this, Marian, and happy early Mother's Day to your mom!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Very satisfied

Very satisfied. They are great to work with. My daughter got this for my 86 year old mother for Christmas. She enjoyed making the story. The books turned out great and the family loved them. Customer service would get a 10 if I could give it to them.

2026年2月26日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

Another 10 out of 10, we are so grateful! What a beautiful Christmas gift for your mother, and how special that her stories are now something the whole family can hold onto and treasure. At 86 years young, those stories are truly priceless. Thank you so much for trusting Memorygram with something this meaningful!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Graduation Book

Memorygram gave my family and me a way to give encouragement to my daughter before she goes to college! We just bought it and plan to give it to her before she heads off to ASU!

2026年4月14日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

What a wonderful and unique way to send your daughter off to ASU surrounded by the love and encouragement of her whole family! We hope she treasures every single word as she starts this exciting new chapter. Go Sun Devils, and congratulations to her!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Understanding and Kind!

Our daughter gifted me an Memorygram for Christmas. I was excited to leave this gift to my posterity! I was about half-way finished when life gave me several family challenges! These challenges caused me not to be able to finish! I thought my book would go only half finished! My daughter called the staff at Memorygram and they were not just helpful but kind and understanding! They were quick to assist us with this problem, and I am going to be able to finish my book!! On the process of writing the book, I found it to be both easy and fun! The reflections on the stories brought me many hours of happiness, something that I might not have took the time to do, if it were not for writing the book! I give Memorygram my highest recommendation. I have faith they will treat anyone with the same dignity and respect that they have given to me! I want to Thank them for this opportunity!!

2026年4月10日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

This truly warmed our hearts. Life has a way of throwing unexpected challenges at us, and we are so glad we could give you the grace and space to finish your book the way it deserved to be finished. The fact that the process itself brought you so many hours of happiness means everything to us. Your posterity will treasure this more than you know. Thank you so much for your kind words and your trust in us!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

The Memorygram Legacy Book is such a…

The Memorygram Legacy Book is such a meaningful and well-designed way to preserve life stories and memories. The guided prompts make it incredibly easy to get started, and over time it turns into something truly special. I love how it brings together stories, photos, and even audio into one beautiful keepsake. The final book is high quality and feels like something that will be cherished for generations. It is a thoughtful gift and an amazing way to capture and celebrate a life.

2026年4月9日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

What a beautiful way to describe exactly what we set out to create. Stories, photos, and audio all woven together into something that will be cherished for generations is truly the heart of what Memorygram is all about. Thank you so much for the kind words and for taking the time to share this. We hope the book brings joy for many years to come!

With Gratitude, The Memorygram Team

5つ星のうち5の評価

Thanks for a great book

The format was easy to follow and I enjoyed being able to right and then stop for awhile to think about things. It allowed me to go back and add things to the story easily. I especially enjoyed the new voice regarding auto fill part of memorygram. I am helping my 92 year old mother with her book and it has been so much easier for her to just talk and record her stories. Thanks for a great experience.

2026年4月9日
自発的なレビュー
memorygram.com ロゴ

memorygram.com からの回答

Helping your 92-year-old mother capture her stories by simply talking and recording them is such a beautiful gift, and we love hearing that the voice feature made that possible for her. Those stories are absolutely priceless, and we are so glad Memorygram could make the process feel easy and enjoyable for both of you. Thank you so much for sharing this!

With Gratitude, The Memorygram Team

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