Mercato レビュー 

Every delivery is on time and the options of stores are great. Anytime I have an issue with any item it is addressed swiftly and to my satisfaction.

Very responsive customer service. I needed to change my delivery date and reached out to Mercato through email. They replied in a very short time and took care of my request. I'll happily continue using this service.

I recommend staying away from a company, which is confirming and charging for an order to then prove to be a no show. a company, which lies about having delivered said order, showing no proof of doing so .
a company which demonstrates no accountability for ruining an event for which ordered items, which never materialized, were needed.

Mercato strikes me as being a company with no ethics, trying to capitalize on the need many face having to rely on deliveries.

best left behind - or better yet - not to be trusted with an order

Love that I can support local businesses and get great produce delivered

Good first time ordering experience via this app. My order came promptly and had a good communication with the delivery person. Keep it up. Thank you.

I ordered Christmas dinner for 4 from Du-pars thru Mercato. The food arrived on time, the order was correct and the food was delicious. Will definitely be ordering again. More restaurants to choose.

I have had a great experience using Mercato for contactless delivery. When items have been unavailable the store calls to check in for a replacement. I also had the store call me to follow up on my experience. I think that is great customer service!

I love using Mercato. I ordered through the app for my catered food and it was easy and delivered on time. One item was missing and I emailed Mercato and they promptly wrote back to let me know I would receive a refund.

Great service! Contactless delivery was flawless!

Thos is the second time I buy in Mercado. I love the experience. I like yhe price and the selection. Thanks so much. Good experience

On time delivery and many options to choose from

We ordered through them for the first time recently. The order was a little late, but they were very communicative about it, and it wasn’t a big deal. Couldn’t believe we didn’t know about them before. Will use them again!

This was easy to use when I ordered a food gift for someone across the country. They delivered within the one hour window that they promised. I will use them again.

I love using Mercato. I have never had an issue and they are easy to use.

Great service! Saves time and fast and efficient service! Will use again.

Easy to use! Why bother lining up when you can have everything all done for you. Select a time and show up!

I have used Mercato on three occasions for my daughter who lives in Belmont. The selection of groceries was accurate and the delivery always on time.
I want to commend the customer service staff for their prompt response to questions. I look forward to using the service again.
Joanne Kini

Very easy and accurate. The merchant was glad that I used Mercato bc it’s easier for them as well.

I would give this company a negative if possible. I ordered food from a local market to be delivered to my some for his birthday. The order was confirmed and I was told it would be delivered between 11-12 on 12/26/20. I received an email the delivery was delayed but in transit. 40 minutes prior to the store closing they called me and said the order was not picked up. It had been sitting in there cooler all day. The told me to call which I did first rep told me they escalated and changed the order time but assured me it would be picked up and delivered today. The store called me prior to closing and said still no delivery driver even though I was promised delivery. I one again called Mercato second rep cared less was rude and clearly did not care about the consumer. I asked to speak to a supervisor and she said they had all gone home for the day. Went on chat similar experience only the rep was at least trying. So I am told it is escalating to management which could take 24-48 hours oh and she credited my account $25. Which I am not sure why since they can’t seem to figure out how to deliver the order anyway. Completely ruined my Sons Birthday and blamed it on challenging times. If you can’t figure out how to do your job maybe you should not be in business. So unless you want your food sitting in a bag at a store all day waiting for Mercato probably best to figure out another company who is reliable and actually cares about their customers