Merchant Depot ロゎ
りェブサむトにアクセス

Merchant Depot レビュヌ 

28
•
TrustScore 5段階評䟡の4

4.1

造園甚品店
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Original delivery incorrect. Worker on site ready to install patio but couldn't. So day lost and paid. Replacement delivered 8th June 2023. Unloaded but only after some improvisation as wrong tools o... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Merchant Depot sales staff were excellent, helpful, polite, efficient and delivered the product on time, kept me well informed, also the price I paid for my goods were exceptionally cheap on compariso... もっず芋る

5぀星のうち5の評䟡

Very impressed with Merchant Depot from their products through to their service - everything was 5 stars. Their prices are competitive and I appreciate that they sell directly to the public. W... もっず芋る

5぀星のうち5の評䟡

Thank you so very much from my first phone call to delivery I can honestly say I had a first class service. I was kept informed and updated as to my order frequently. My order was delivered ahead of s... もっず芋る

䌁業情報

  1. 造園甚品店
  2. 骚材提䟛業者
  3. 舗装資材提䟛業者

圓該䌁業による蚘述

After many years of trading paving and outdoor goods, we have made the difficult decision to close Merchant Depot. We are pleased to announce that continued service and support will happen through our parent company, Turnbull Builders Merchant.

連絡先

4.1

ほが満足

TrustScore 5段階評䟡の4

28件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.1

すべおのレビュヌ

(28)

過去12か月のレビュヌ数: 0件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

First time ordering from Merchant


First time ordering from Merchant Depot. Dealt with Emma in customer services who was great. I had a delay in getting stuff delivered but that was down to Marshalls who were responsible for the delivery and not Merchant Depot.
Emma was great in chasing the delivery up for me and I guess the question is would I use again. Yes.

2021幎6月22日
5぀星のうち4の評䟡

Good company let down by courier service.

I found Merchant Depot pleasant enough to deal with. Good customer service and competitive pricing. However what would cause me to hesitate purchasing from them again is the courier service.
You get told that your delivery will be between 8am and 8pm and that the courier is encouraged to call you through the day to advice on a more accurate delivery time. This means you have to be up and ready to receive a call before 8am in the unlikely event that your delivery will be at 8am. So you need to put 13 hours of your day to one side for the delivery. You cant walk the dog, nip out to the shops or potter about at the bottom of the garden.
I had my delivery scheduled for a Friday so cancelled all plans for the full day. At 11am I was called to say there had been an issue at the distribution depot and my delivery now wouldnt come till Monday. Alas I couldnt accept Monday as I needed to go out for 20mins and you need to dedicate an uninterrupted 13 hours.
My delivery was then scheduled to Weds. Merchant Depot, to their credit, were now keeping an eye on this and informed me around midday that my delivery would be between 3 and 5pm. The courier only phoned when he was 2 miles away.
I’d have dropped another star if I’d paid for the delivery but as it was free you have to take what you get.

2021幎6月18日
5぀星のうち5の評䟡

Excellent service and product

Update in short - The product was delivered on time, really will packaged and is a excellent product.

Original comment and update:
"Can't comment on the product because the review request didn't give me any clue as to what product they want me to review 😂, but I'm submitting this low service review in the hope it will stop the annoying review reminder emails I keep getting."

After submitting this the next step was to review the product - it would be helpful if the 2 steps were the other way around - I tried to review the product however after 3 failed attempts to attach a photo it accepted it on the 4th - each time I had to re-enter the comment - and left the 'submitting' process running for nearly 10 minutes before I killed it and gave up

2021幎6月4日
Merchant Depot ロゎ

Merchant Depot からの回答

Our sincerest apologies. While we are always welcome to receive service experience and product feedback, we don't want our customers to feel pressured into doing so, and certainly was not our intention.

Our invite history shows just one reminder email was sent, but your comments have been taken on board and we will be taking a different approach to reminder emails moving forward.
We would love to hear from you on your experience with us, and also your thoughts on the Stonemarket Vintage Stone Compass Kit, if you do wish to amend your review.

Yours Sincerely,
Customer Service Team
Merchant Depot

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報