Customer service was excellent from start to finish. Installation day was coming up and communication was excellent. Installer was on time, courteous, respectful to my home & property and couldnât be... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
Customer service was excellent from start to finish. Installation day was coming up and communication was excellent. Installer was on time, courteous, respectful to my home & property and couldnât be... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
With other internet services their service was slow & unpredictable. Especially when we have a house full of grandchildren with phones, games, iPads, etc. We had 20 people last July & everyone had ser... ãã£ãšèŠã
I've been watching this company for almost a year while I do network research. Their prices are listed as their "lowest ever" when if internet speed is taken into consideration, their prices have ju... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Mercury Fiber. Their customer service was excellent, and the team was very helpful and responsive. A special thanks to Colin Loker in management for taking the time to assist and make sure everything... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
åœè©²äŒæ¥ã«ããèšè¿°
From the Great Lakes shoreline to the heart of the Midwest, Mercury Fiber is connecting communities with ultra-fast, dependable fiber-optic internet that is built for today and ready for tomorrow. We believe reliable broadband is not just a luxury, it is a lifeline for work, education, healthcare, entertainment, and staying close to the people and things that matter most.
Our mission is to bring big-city speeds to small-town America, bridging the digital divide and opening new opportunities for the families, students, and businesses we serve. Whether you are a remote worker, a gamer, a streaming enthusiast, or a business owner relying on cloud-based tools, Mercury Fiber delivers the speed, stability, and customer care you deserve.
We proudly offer service across Indiana, Kansas, Michigan, Ohio, and Missouri, focusing on small towns, rural neighborhoods, and growing suburban areas. From the welcoming main streets of communities like Knox, IN, to the lakeside charm of Marshall County, to neighborhoods surrounding our hometown of Topeka, KS, and across hardworking communities in Missouri and Ohioâs farm country, we are delivering next-generation fiber where it is needed most.
Every Mercury Fiber installation is a step toward a stronger, more connected community. Our high-speed internet service helps:
Ready for better internet? Start by checking availability, explore our current internet specials, and choose the plan that fits your needs, then we will handle the rest with fast, professional installation. Already a Mercury Fiber customer? Share your experience and help your neighbors discover the benefits of reliable, high-speed fiber internet.
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž1é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
If I have a roblem they are quick to help me solve it
I would like to get the Fiber cuz this internet keeps lagging
The guys were very friendly and professional. Explained everything before they did any work. They made sure I was okay with what they were doing. They did a great job.
The team did a nice installation and took down an old dish and all works great!
I love the internet from Mercury. It has been awesome and so much faster than my last company!
From Danielle from sales to Kenny who did the install, Iâve been very impressed with Mercury!! Danielle was very knowledgeable about your product and services. Kenny was extremely nice to work with and knew the equipment very well. You can leave your sign on our yard for weeks if that will increase your client base in our area. Iâm singing the praises of your company to lots of people! Keep up the awesome job youâre doing! Thanks
They solve my issues in a very timely manor. And are very friendly and can speak English which is very important to me.
Definitely like it for the most part, but tried to work with you and are old supplier to keep our land line and got a run around from both you and broadband on keeping it.
Haven't had consistent phone service in the 15 months we've been with Mercury wireless. Multiple support tickets submitted. Two months ago called to cancel phone service and reduce the Internet plan. It did not happen. Called customer service again and they offered a $20 credit for what should've been $129 credit.
Internet service isnât as good as it was when I signed up for it. It keeps getting slower. Now you want to raise my monthly fee.
WHEN I CALLED TO TALK TO A PERSON THE LADY THAT ANSWERED THE PHONE WAS EASY TO UNDERSTAND WHEN TALKING AND WAS QUITE HELPFUL
Costumer service is excellent if you need them
When I look at a site and it directs me to another link it wonât pull the other link up. Sometimes it just freezes up and wonât do anything. Last night I wanted to see a video on you tube and it said the connection to the internet was lost, then I tried to look at google and it wouldnât pull up. Iâm very aggravated and now my latest bill increased $10. Outrageous!
It's great, I just wish you had tech super 24/7. Everytime our internet goes out it's after hours or weekends then we have to wait.
The installations was quick and professional and when they brought the router, the installer was very informative. My only complaint is the WiFi distance. I had to move my camera closer.
I'm always helped by very polite, intelligent individuals. Thank you.
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çްã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã