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Mercury Fiber レビュヌ 

187
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TrustScore 5段階評䟡の4

4.0

むンタヌネット サヌビス プロバむダ
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5぀星のうち5の評䟡

Customer service was excellent from start to finish. Installation day was coming up and communication was excellent. Installer was on time, courteous, respectful to my home & property and couldn’t be... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

With other internet services their service was slow & unpredictable. Especially when we have a house full of grandchildren with phones, games, iPads, etc. We had 20 people last July & everyone had ser... もっず芋る

5぀星のうち1の評䟡

I've been watching this company for almost a year while I do network research. Their prices are listed as their "lowest ever" when if internet speed is taken into consideration, their prices have ju... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Mercury Fiber. Their customer service was excellent, and the team was very helpful and responsive. A special thanks to Colin Loker in management for taking the time to assist and make sure everything... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンタヌネット サヌビス プロバむダ

Mercury Fiber に぀いお

圓該䌁業による蚘述

From the Great Lakes shoreline to the heart of the Midwest, Mercury Fiber is connecting communities with ultra-fast, dependable fiber-optic internet that is built for today and ready for tomorrow. We believe reliable broadband is not just a luxury, it is a lifeline for work, education, healthcare, entertainment, and staying close to the people and things that matter most.

Our mission is to bring big-city speeds to small-town America, bridging the digital divide and opening new opportunities for the families, students, and businesses we serve. Whether you are a remote worker, a gamer, a streaming enthusiast, or a business owner relying on cloud-based tools, Mercury Fiber delivers the speed, stability, and customer care you deserve.

Where We Serve

We proudly offer service across Indiana, Kansas, Michigan, Ohio, and Missouri, focusing on small towns, rural neighborhoods, and growing suburban areas. From the welcoming main streets of communities like Knox, IN, to the lakeside charm of Marshall County, to neighborhoods surrounding our hometown of Topeka, KS, and across hardworking communities in Missouri and Ohio’s farm country, we are delivering next-generation fiber where it is needed most.

Why Choose Mercury Fiber

  • No Data Caps - Stream, game, and work without limits, even with multiple devices online at once.
  • Symmetrical Upload & Download Speeds - Perfect for video conferencing, large file transfers, and competitive gaming.
  • Whole-Home Wi-Fi with Wi-Fi 6 - Strong, consistent coverage and advanced network security for every connected device.
  • Local Customer Support - Friendly, knowledgeable team members based in the communities we serve.
  • Free Standard Installation - Get connected quickly and professionally with no hidden setup fees.

Building Stronger Communities

Every Mercury Fiber installation is a step toward a stronger, more connected community. Our high-speed internet service helps:

  • Students access online learning resources and virtual classrooms without buffering.
  • Entrepreneurs grow their businesses, reach new markets, and serve customers efficiently.
  • Families enjoy seamless streaming, gaming, and smart home connectivity.
  • Rural and suburban economies thrive with modern digital infrastructure.

Ready for better internet? Start by checking availability, explore our current internet specials, and choose the plan that fits your needs, then we will handle the rest with fast, professional installation. Already a Mercury Fiber customer? Share your experience and help your neighbors discover the benefits of reliable, high-speed fiber internet.

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4.0

ほが満足

TrustScore 5段階評䟡の4

187件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.0

すべおのレビュヌ

(187)

過去12か月のレビュヌ数: 39件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Mercury does not keep its word about refunding money for services not rendered

I had a friendly departure from Mercury after several years with the possibility of returning later. I had already paid for extra 15 days that, I was told, would be refunded. When I called them, they said they will not honor the refund. I have written to the head office and billing office with no reply. Very disappointed. I will never go back to Mercury ever again and will not recommend anyone else going there. If they honor what we agreed, even at this late stage, I will change my rating. Otherwise, I am deeply disappointed. If this is how they treat long-time customers, what can I say?

2025幎3月5日

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