Merityre レビュー 

267
•
TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

I have always disliked going for my MOT as have no idea about cars, so no idea what I am being quoted to fix. The staff at Thame were great, efficient, and gave a details invoice of the pricing which... もっと見る

5つ星のうち5の評価

Last Saturday morning 5th September , my car needed laser tracking, especially on the two front wheels after I had two new tyres fitted by the excellent Shannon Corner garage in New Malden. Jack at M... もっと見る

5つ星のうち5の評価

I had difficulty inflating my tyres at the air devices at my local petrol stations. So I took my vehicle to Merityre in Woking, was seen to straightaway, and a young gentleman sorted it in minutes. Su... もっと見る

5つ星のうち5の評価

Took the wifes car in for an MOT, unfortunatley it failed on some welding and a few minor items, we took the car away to do the repairs and re-presented it, it failed again on some minor points whic... もっと見る

企業情報

  1. タイヤ専門店

さまざまな外部ソースから提供された情報

Merityre Specialists Ltd is a family run, independent tyre and autoservices specialist. We have been established in the Thames Valley area for over 55 years. We sell and fit car, van and 4x4 tyres, as well as brakes, exhausts, batteries, MOT testing and servicing (MOT and servicing not available at all sites). We also carry out 4 wheel alignment, TPMS checks and air conditioning recharging. We ensure we always go the extra mile for our customers, and we pride ourselves on the service we provide.


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4.5

優良

TrustScore 5段階評価の4.5

267件のレビュー

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3つ星
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1つ星

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4.5

すべてのレビュー

(267)

過去12か月のレビュー数: 33件

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5つ星のうち5の評価

Merit Tyres Little Chalfont…

I've used Merit Tyres Little Chalfont many times over the years without any problems. Today I had 4 new tyres fitted to my Honda CRV + the wheel alignments were checked & adjusted. 3 different fitters worked on my car & all were friendly & efficient. This is obviously a very busy branch, I was there for a couple of hours & was amazed at the constant stream of customers that kept coming, all the staff were working non stop & not once did I hear any of them moan, they just got on with it. This is a great branch which I highly recommend.

2024年9月3日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Customer
Many thanks for your comments and support.
I know the team will really appreciate the feedback. I was your review onto all those involved.
Safe motoring.

Dene Arnold

5つ星のうち5の評価

Always great service from the Hazlemere…

Always great service from the Hazlemere branch!
Alana is so lovely and friendly!
Would not go anywhere else!

2024年8月28日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Mr Broadway
Many thanks for your comments and support. I will pass your review onto the Hazlemere team and Alana.
Safe motoring.

Yours Sincerely
Dene Arnold

5つ星のうち5の評価

I never write reviews

I never write reviews, but was so impressed with Merityre garage Hazlemere
So polite, and nothing was too much trouble
Thank you Bradley and rest of staff
Will definitely refer them to friends and will use them again Mrs Blackwell

2024年8月21日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Mrs Blackwell
Thank you for your feedback and support. I will pass this onto the Hazlemere team.
Safe motoring.
Yours Sincerely
Dene Arnold

5つ星のうち5の評価

Merit Tyres Leatherhead respect women

Merit Tyres Leatherhead - I’ve been using them for years - this week I’ve needed quite a lot of work done on my car and so I’ve been in the waiting room - talking to other women. We are all in agreement that Merit Tyres respect us - don’t treat us like fools and don’t try to rip us off. Highly recommend - especially to women - a safe place

2024年8月21日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Miss Baschea
Thank you for your support and feedback.
I will pass this onto the Leatherhead team. I know they'll be very pleased with your comments.
Yours Sincerely
Dene Arnold

5つ星のうち1の評価

AVOID AT ALL COSTS

AVOID AT ALL COSTS! We brought our car that had a flat tyre repaired with sealand. A tyre was replaced, unfortunately THE WRONG ONE. We didn’t know it obviously. Then we drove, noticed very unbalanced tyres and brought it back there. They checked and told us all was ok! Week after we went on holidays to Wales, the car was still shaking. So we brought it to a local ATS garage and they immediately noticed the problem (the wrong tyre replaced).
Merytyres completely disregarded our safety despite two visits.

2024年7月31日
自発的なレビュー
5つ星のうち1の評価

CHECK PRICING BEFORE YOU GO IN. THESE GUYS WILL RIP YOU OFF IF YOU DONT DO YOUR HOMEWORK.UYS ARE NOT HONEST

Had an emergency puncture as I hit a kerb, and so pulled in advice. Clearly they pushed for for a new tyre.
I asked for the best deal on a reasonable quality tyre. They quoted £110. So I agreed. I thought this sounded a lot so when I got home I checked online and their price online was £90.66 fitted. If I had checked on line before going in I would have saved £20. Basically they are cheats.

2024年7月29日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Mr Salam
I'm sorry that your experience was not a positive one. If you can contact me on dene.arnold@merityre.co.uk with the details, I can investigate the matter and report back to.
Yours Sincerely
Dene Arnold

5つ星のうち5の評価

Fast & helpful

I have used the Amersham branch a few times for punctures at various times. Most recently, I noticed a slow puncture so went first thing in the morning hoping they could help me out. I got there for 08:00, and was done by around 08:45 with the tyre repaired and ready to go.

In my experience so far the guys have been helpful, trustworthy and get the job done.

I wouldn't hesitate to use them again.

2024年7月31日
自発的なレビュー
5つ星のうち5の評価

Had a nail in one of my run flat tyre…

Had a nail in one of my run flat tyre on my Mini Cooper so went to Merityre Southfields, Wandsworth, London who replaced it for me there and then and checked the others. I set the system to reset, then drove home but it failed to finish the system reset. I rang Merityre and the young man said that Mini and BMW are notorious for issues in resetting the system so may need to be manually reset. He advised me to call into the garage. I did this and they were very helpful, especially Michael, who explained patiently how the system works. Apparently it can take anything from driving at 20 30 40 or 50 MPH to get the tyre to the right temperature which the sensor in each tyre needs to reach to measure the pressure correctly. He explained that it may take a run on stretch of road where it could reach and sustain those speeds. He drove it on the A3 for a while, it didn't work, got a failure to read the tyre message. Off back to garage, inflated 1 tyre, I then tried again short trip on the A3. No joy. Back to garage, Michael scanned the system from the OBD port, found some fault codes, cleared them suggested another drive, come back Monday if necessary. Anyway I drove car 3 more times that evening. As I was about to give up, display showed 99% complete, so went on A3 again kept at 50 MPH for good 6 minutes and..... success, reset completed, display showing pressure reading for all 4 tyres. All at Merityre were very professional and helpful especially Michael, who from my experience is a great ambassador for Merityre and will surely be at Management level before too long where he can instill his great knowledge and customer care skills in the workforce.

2024年7月27日
自発的なレビュー
5つ星のうち5の評価

Have used Merityres for three years and…

Have used Merityres Southfields, Wandsworth for three years and have always been happy with them. Twice for a yearly service and this year, so far, for an MOT. Will have a service there before the end of 2024. They are honest and courteous and I trust them.

2024年7月27日
自発的なレビュー
5つ星のうち5の評価

First class service all round!!

I have recently had an MOT and work undertaken at Farnham. They are without doubt 'across the board' a great team and a very honourable company to deal with. I would recommend anyone who hasn't used Merityre in Farnham to give them a try. First class service all round!!

2024年7月25日
自発的なレビュー
5つ星のうち5の評価

Merityre Chertsey

Took my car to Merityre Chertsey today because I got a puncture. I needed two new tyres, they were very friendly and knew everything about the different tyres to help me make an informed decision about which ones to buy. I could have sat there all day, they were so welcoming and friendly, I will definitely use them again!

2024年7月20日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Thank you for your custom and feedback. I will pass this onto the team.
Safe motoring.

Yours Sincerely

Dene Arnold

5つ星のうち5の評価

What’s not to like?!

I have been using Merityre for a couple of years now. I have purchased tyres from them and had my car MOT’d. Recently I have had several mechanical repairs done, and all were done to a first class standard and a competitive price.
I think their customer service is exceptional. Telephone enquiries are dealt with by technicians who know what they are talking about. Very refreshing! A great asset to the Hazlemere community. A special shout out to Chris and his assistant. Thoroughly recommend without hesitation.

2024年7月4日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Mr Bartyla
Thank you for your continued support and feedback.
I shall pass this onto the Hazlemere team, who I know will really appreciate your comments.
Safe motoring.

Yours Sincerely

Dene Arnold

5つ星のうち5の評価

I have continuous great experiences…

I have continuous great experiences from the Hazlemere branch over the years. This branch is always busy but that is a reflection of the reliability and service they offer. They have a a great reputation in the Hazlemere area and they most definitely are the 'go to' place for anyone that has a tyre problem. Recently I used their MOT facility and that was first class too. I needed work doing on my BMW and they did an excellent job at a very fair price, saving me money as my BMW dealer estimate was extortionate. Thank you again, definitely my recommendation for all car mechanics and tyre repairs.

2024年6月3日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Veronica

Thank you for your continued support and feedback. I've passed on your comments to both sites. I know it will mean a lot to them.
Safe motoring.

Dene Arnold

5つ星のうち5の評価

Merityre Basingstoke - honest & helpful

I visited Merityre in Basingstoke this afternoon to check if they had a tyre in to replace my nearside front as had been told by another garage the tread was getting close to the legal limit. Phil, the assistant manager checked the tread and said it was nowhere near and showed me a tab of rubber on the tyre that was set at the 1.6mm legal limit you can use to gauge how close the tread is to this, and I could tell the tyre tread was nowhere near. I also asked about my air conditioning and he was very helpful re that. Because he was so honest and helpful I'm bringing my car back here next week to get something checked and something else potentially serviced.

2024年6月27日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Trish

Many thanks for your visit. I'm please that Phil was able to help you with your enquiry. I will pass onto the Basingstoke team your feed back.
Safe motoring.

Yours Sincerely
Dene Arnold

5つ星のうち5の評価

I purchased two Good Year tyres from…

I purchased two Good Year tyres from the Merityre branch in Bookham today. Down the years I’ve bought both tyres and a battery from this branch. In that time I’ve always been delighted by the price and service I have received. I always telephone around before buying to check what prices are available. I am a regular Costco customer and a big fan of Costco however not for the first time I couldn’t get their tyre bays to answer their phone and not just at one branch but two! The difference between these two company’s is when I didn’t get through to Merityre this morning, a few minutes later Tom phoned me saying they were sorry they couldn’t answer my call could they help me. How nice it is to get such good service, it’s quite rare these days. Keep up the good work, I will see you when I need tyres or a battery again.

2024年6月14日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Mr Wilson

Many thanks for your custom, continued support and positive feedback, which I will pass onto our Bookham team.
Safe motoring.
Yours Sincerely
Dene Arnold

5つ星のうち5の評価

Called Merit, Abingdon after being let down by a Didcot tyre company

After being badly let down by a tyre company in Didcot, I made a call to Merit, Abingdon.

The polite voice on the phone said “Bring your car in straight away…”

I did so and was greeted by the professional and friendly team member who filled out a job sheet.

I had a small slow leak on the front near side tyre, and they advised me that it might be 90 mins or so. I went off for a quick coffee in town.

Just under an hour later my phone rang, and they told me to pop back and collect my car.

Perfect service, friendly, helpful staff members, 100% customer focused and highly recommended.

Merit, Abingdon will now be my go to tyre depot.

Sincere thanks!

2024年6月3日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Mr Flynn
Thank you for your custom and review. I know the team will really appreciate the feedback.
Yours Sincerely
Dene Arnold

5つ星のうち5の評価

Slow Puncture.

Had an enforced stop at Merityre in Thame enroute to the Midlands on 20th May from the south coast with a slow puncture. They sorted to problem and repaired the puncture with the minimum of fuss. We were on our way again within 40 mins. Excellent service, very friendly and helpful staff - they even let us eat our packed lunch in the waiting room!

2024年5月20日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Mr Thorpe
Thank you for your custom and review. I know the team will be really pleased with your comments.
Safe motoring

Dene Arnold

5つ星のうち5の評価

Great service again

Great service again. Had the misfortune to need a new tyre twice but they even managed to repair one. If you are near Basingstoke definitely use these guys.

2024年5月29日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Sir

Thank you for your custom and review.
The team will be very appreciative of your comments.
Many thanks

Dene Arnold

5つ星のうち1の評価

Merit tyres Andover

Merit tyres Andover
New tyres are now filled with nitrogen not air because it costs more oops no it’s safer!!!!
That’s put into formula 1 tyres
I have a1.4 Vauxhall corsa

2024年5月17日
自発的なレビュー
Merityre ロゴ

Merityre からの回答

Dear Miss Stevens

Please contact me on dene.arnold@merityre.co.uk hopefully we can resolve the matter for you.
Yours Sincerely
Dene Arnold

5つ星のうち1の評価

Avoid where possible

My car had started making awful roaring sounds. I booked it in the Sunbury branch to figure out the problem- I knew it was the exhaust but unsure what part.

The guy told me it was my catalytic converter and it had a hole, but unfortunately they don’t fix it because they don’t have the facilities. I asked if any of their branches fix them. I was told no.

A week later, my car is suddenly shuddering when idle or in traffic, at lights etc and cutting out while I’m driving. I called the Chertsey branch and explained it all to them, who got me booked in the next day.

I drop it off and within half an hour they’ve called me and explained yes it’s my Catalytic converter, and it would cost £347 to get fixed, but was promised it would be done that day. I said go for it. They had the car the whole day and then at 15:45 called me saying the part hadn’t arrived and it wouldn’t be fixed till the following day. I got frustrated with the guy on the phone as I was promised it would be done that day and I needed my car. He said there was nothing he could do.

I asked would they pay for my taxi fares that I’d now have to pay out. They said no. I asked due to the inconvenience would they knock a bit off the price. They said no. I was told it’s basically tough.

We ended the call and then 5 minutes later, I get a call back and magically the part had just arrived and they could get the car fixed for me today. Well done then I guess.

I picked the car up, and was given my receipt and the work that had been done. They’d see my exhaust cover was loose but hadn’t told me, not fixed it or offered to and just noted it on the paper and left it at that.

Upon driving my car home, turns out the shaking and cutting out was still happening. I called them and asked why. He said ‘oh dunno. We assumed it was the Catalytic converter. Bring it back tomorrow and we can check it over.’

This should have been done when I dropped it off and they repaired it! They should have checked ALL issued I raised were seen to and advised/fixed as necessary.

I will be raising an official complaint and taking it further should I need to.

2024年4月19日
自発的なレビュー

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