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5぀星のうち5の評䟡

I placed an ordered for couple of item over the phone and Julia who served me was very helpful ,I collected my items from the store and she was friendly, welcoming and efficient.

䌁業が回答したした

5぀星のうち5の評䟡

Rachael was our advisor and her knowledge was great, her advice was spot on and she made the overall experience very good. I will recommend to my friends. Thank you Rachael.

䌁業が回答したした

5぀星のうち5の評䟡

I took my 90 yr old Dad who had do far resisted getting a mobility aid even though his balance is getting worse and he was starting to loose his confidence We walked into the shop and spoke to And... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Took my dad this morning to Heywood for a mobility scooter . Julia was lovely patient and very knowledgeable of whic one would be best for my Dad. Julia is now bringing one to the home next week. Ve... もっず芋る

䌁業が回答したした

䌁業情報

  1. モビィティ装眮提䟛業者

圓該䌁業による蚘述

Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.


連絡先

4.9

優良

TrustScore 5段階評䟡の5

349件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(349)

過去12か月のレビュヌ数: 100ä»¶

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5぀星のうち5の評䟡

Julia at Millercare Heywood was


Julia at Millercare Heywood was absolutely brilliant! She is professional, friendly and a great asset to the company!

2026幎2月20日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Pat,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Julia has been absolutely brilliant, professional and friendly whilst assisting you. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

New Mobility scooter

my wife has just taken delivery of her mobility scooter from millercare, the staff where very good and took the time to show us both how the scooter folded and worked it was no trouble at all thank you so much

2026幎2月20日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Ron,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how the staff have been very good, taking their time to show you the folding mobility scooters. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Had several visits to the Heywood


Had several visits to the Heywood branch and was delt with by both Alasdair and Julia. They could not have been more helpful and went the extra mile (plus some).
Great service and advice.

2026幎2月4日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Ged,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Julia and Alasdair have always been helpful and gone the extra mile on every visit. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Great service and product knowledge.

Even though Richard was with other customers I was greeted and invited to wait and okayed to look around.
Richard was very helpful showing me the products I had gone to buy and very thorough in his explanations of differences between similar items.
I came away feeling that I had got the best product that best met my father's needs.
Having seen the range of available mobility and independent living products supplied by Millers I shall definitely be visiting the Blackpool Shop again or but online.

2026幎1月30日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Mrs Bingham,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Richard was very helpful, greeting and inviting you to look around whilst showing you the products for your father. We will pass on your kind words to the Blackpool team, as they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Efficient helpful service with a smile

We first went to the store on Crabtree street Della was wonderful showing us all the recliners, but she hadn’t got the 4 motor ones. We went to the shop in Oswaldtwistle where they have a good range everyone in that store was so helpful and we purchased two chairs and our friend with us purchased the same one. Delivery was brilliant the lads couldn’t have been more careful and helpful couldn’t praise the company enough.

2025幎12月17日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Maureen,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackburn and Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read about how Della initially assisted you, and then the team at Oswaldtwistle assisted you with a new rise and recline chair. A brilliant delivery by the White Glove Team then followed this up. We will pass on your kind words to the Blackburn and Oswaldtwistle team, as they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Issues resolved very quickly

Miller Care transported my electric bed from old house to my new house as it needed being taken apart and they had engineers to deal with it.
I initially had issues with the set up of it and after reporting it their Service Manager Neil addressed it immediately and resolved my issues very quickly.
Much appreciated

2026幎1月28日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Patrick,

Thank you for taking the time to leave a review and for outlining your experience.

Following your feedback, our Customer Resolutions Manager has made attempts to contact you directly to gain a clearer understanding of the concerns raised and to explore how the matter could be addressed. Unfortunately, we have not yet been able to speak with you yet.

We take all feedback seriously and believe that the most constructive way to review any concerns is through direct discussion, where the full context can be properly understood and responded to.

Should you wish to continue this conversation, we would welcome the opportunity to speak with you. You can contact our Customer Resolutions Manager on 01254 356565 or via email at customerservice@millercare.co.uk.

Regards,


Millercare Customer Service Team

5぀星のうち5の評䟡

Absolutely brilliant

Absolutely brilliant - Kelly from the leyland store is an absolute gem! Fantastic customer service and helped every step of the way - simply brilliant

2025幎12月19日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Colin,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Kelly has been such an absolute gem whilst providing fantastic customer service, helping you every step of the way. We will pass on your kind words to the Leyland team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち1の評䟡

My Mother purchased a recliner chair


My Mother purchased a recliner chair from this company. The chair stopped working all of a sudden and it was reported to them. Even though the chair was out of warranty (even though on Repose website it states a 5 year warranty) my mother was told that she would have to pay a call out charge (fair enough). When the engineer eventually turned up he blatantly was blaming her for a wire that had come loose. He then then said he would have order a "full" part(at an extra cost of £250 i may add) he promised full communication with my mum (which didn't happen) phone call after phone to their service department, where training is needed, eventually she had an install date. We were now 6 weeks after the 1st phone call, and when the engineer arrived he then said she needed a new handset at a cost of £70! (Not diagnosed at 1st visit?) My mum felt pressured and bullied into paying this. This company obviously is ripping the vulnerable and elderly off, avoid at all cost!!

2025幎11月3日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Paul,

We are very sorry to hear about your experience and the concerns raised regarding your mother’s recliner chair. We take all feedback seriously and would like the opportunity to discuss this matter with you in detail to better understand what happened and see how we can resolve it.

Please contact me directly on 01254 356565 or via email at customerservice@millercare.co.uk

at your earliest convenience.

Kind regards,
Neil

5぀星のうち5の評䟡

Great experience of Millercare and


Great experience of Millercare and especially Julia in role Heywood Branch. Helped us buy a reclining chair for disabled parents and was very patient and knowledgeable on 3 separate visits. Delighted with the purchase and was given great help and advice.

2025幎12月11日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Adam,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Julia provided such a great experience whilst assisting you with a rise and recline chair for your parents. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Exceptional 👍

I did a review into the company last week and given it a 3 star. The reason for the 3 star review is that I have a mobility scooter, through Motability, and I felt the good service from the store, didn’t extend to the repair centre. I am extremely pleased to say, Millercare, have sorted out all the problems I was having. With what a very friendly chap from Millercare service centre called Neil said to Motability, Motability agreed, that I could come out of the 3 year lease, early, without any early termination fee. Not only that, but what Millercare have also done is brought round the scooter that I am looking to get, and loaned it to me for the weekend. I am absolutely delighted with this. My faith in Millercare has been fully restored to the 5 star status. Once again. Very happy.

2025幎12月11日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Glen,

Thank you for taking the time to update your review and share your experience.

We are very pleased to hear that the issues you were facing have now been fully resolved and that the support from our Service Centre helped Motability bring your lease to a satisfactory conclusion. It is great to know that having the replacement scooter brought to you and loaned for the weekend has made a positive difference.

Your feedback is genuinely appreciated. Restoring your confidence in Millercare is important to us, and we are delighted to have achieved that. If you need any further assistance as you move forward with your new scooter, our team will be more than happy to help.

Thank you again for your kind words and for reinstating your five-star rating.

Regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Great service very knowledgeable about


Great service very knowledgeable about the equipment, purchase and delivery went through quickly and smoothly.

2025幎12月10日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Robert,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Blackpool branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how you received such great service with the staff being very knowledgeable and the whole process being smooth. We will pass on your kind words to the Blackpool team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Had a great visit to miller are today


Had a great visit to miller are today to get my dad a walking stick. A lovely lady called Julia was really helpful and pleasant.

2025幎12月9日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Jane,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Julia was helpful and pleasant whilst assisting you and your dad with a walking stick. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

We can’t thank Millercare enough for


We can’t thank Millercare enough for their quick response in supplying a bed (within 24hrs), after being let down by another supplier. Phil & Jordan were very helpful, friendly and spent time demonstrating how the bed works. They are role models for Millercare.
I have no hesitation in recommending Millercare to friends and family.

2025幎12月2日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Ros,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how we were able to supply a bed within 24 hours, with Phil and Jordan being very helpful, friendly and providing time to demonstrate how the bed works. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

From the 1st time to even now there


From the 1st time to even now there cheeking to make shore all is OK. There so fantastic and all is well. The scooter is perfect and no problem. There was no prisher on me to get anything and I saw what I wanted and it's just right for me. So thank you.

2025幎4月30日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Marcus,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how were provided with such great customer service. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Thankyou Julia always very helpful and


Thankyou Julia always very helpful and polite always shop at Heywood Branch

2025幎11月27日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Elizabeth,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Julia was very helpful and polite whilst assisting you. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Good service from Denise and Lucy for


Good service from Denise and Lucy for my wife's ibis manual wheelchair. Would recommend this company in future anyone in need.

2025幎11月7日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Anthony,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Denise and Lucy provided such a great service with your wife's ibis manual wheelchair. We will pass on your kind words to the Oswaldtwistle team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

excellent service

I was served by Julia ordered a wheelchair and the next day it was delivered to the door.

2025幎10月24日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Brenda,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Julia provided such excellent service whilst providing a next-day delivery to your door with a wheelchair. We will pass on your kind words to the Heywood team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

These lovely ladies helped me sort a Fabulous Chair and saved my Holiday

These lovely ladies helped me to get out of a Terrible Situation. I travelled up North to visit my Mum and take my Daughter to a Music Concert whilst there. Unfortunately before I travelled up my Chair broke down ?
So when I arrived I had no Chair to use ? My Mum rang the Shop to ask if they had any Electric Chairs to suit my Needs that are available to buy and take immediately? They got 4 chairs charged and ready to go !
We were successful and I came away with a Chair that suited all my needs. These Ladies gave us such good advice and really listened to. We can’t thank them enough for turning an upsetting situation into a Happy Outcome !
So thanks Ladies , I highly reccomend you ! X

2025幎10月28日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Kimberley,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how we were able to assist you with a new chair that suited your needs whilst you were travelling to a music concert. We will pass on your kind words to the team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Reclining chair service

Dan was excellent. Serviced our electric reclining chair. Was very professional and polite.

2025幎10月30日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear Brian,

Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Service Centre. Your feedback means the world to us and serves as a great source of motivation for our team.

It's great to read how Dan was excellent, professional and polite whilst servicing your rise and recline chair. We will pass on your kind words to the Service team; they always appreciate feedback from our valued customers.

Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.

Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.

Best regards,

Millercare Customer Service Team

5぀星のうち5の評䟡

Arranged for my wife's stairlift to be


Arranged for my wife's stairlift to be serviced by Millercare Bury. The chair was working OK but was advised a wire was not functioning properly and would not be able to do the service which we had paid for upfront. Was quoted £85 to replace the wire and the service would be carried out at the same time, we told them to go ahead. Three weeks later I was told the new part would cost £254 which had to be paid now, making a total of £369. We agreed to this only to find out that the part was not yet ordered and had to be paid for before they went ahead. That's six weeks after the original service was ordered. We then decided that in view of the terrible and unreliable customer service provided we would take our custom elsewhere, losing the original service charge of £115.

The above problem has now been resolved to our mutual satisfaction thanks to Neil at customer services. We can now thankfully continue our long relationship with Millercare who in the past have served us well.

2025幎10月21日
自発的なレビュヌ
Millercare ロゎ

Millercare からの回答

Dear George,

Thank you for giving us the opportunity to investigate this matter and resolve the initial issues you raised. We’re very pleased to hear that the situation has now been resolved to your satisfaction and that you’re happy to continue your long-standing relationship with Millercare.

We truly appreciate your patience and understanding while we worked to put things right. Your feedback has been invaluable in helping us review our processes and ensure we continue to deliver the high standard of service our customers expect.

It’s always our goal to provide reliable, responsive support, and we’re delighted that Neil and the team were able to assist you in reaching a positive outcome.

Thank you once again for your continued trust in Millercare. We look forward to serving you in the future.

Kind regards,

Millercare Customer Service Team

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他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

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