Mimi Beds レビュー 

297
•
TrustScore 5段階評価の3.5

3.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This bed is absolutely ADORABLE. My daughter was thrilled when she saw it. Putting it together wasn't too complicated and the parts were clearly marked and well organized. Highly recommend to anyone w... もっと見る

企業が回答しました

5つ星のうち4の評価

I thoroughly enjoy my experience with mimibeds! Shipping was very fast, all pieces came and instructions were easy to read. My family picked out the dream raft floor bed for our toddler, and he absolu... もっと見る

企業が回答しました

5つ星のうち5の評価

We ordered the House Bed and Mattress combo, which arrived in less than 2 weeks. Communication with customer service was pretty quick when we were curious about shipping times. The bed itself is a... もっと見る

企業が回答しました

5つ星のうち1の評価

Le délai de livraison a été beaucoup plus long que prévu lors de la commande, 2 mois de plus. Le service client, ne m’a jamais répondu, et ce, même après avoir envoyé 2 courriels, j’aurais annulé la c... もっと見る

企業情報

  1. 寝室家具店

当該企業による記述

Proudly Canadian, Mimi Beds is a dedicated family owned business specializing in the creation of Montessori beds for kids. Our mission is to provide children with a safe, comfortable, and inspiring sleep environment that promotes their independence and growth. With meticulous craftsmanship and a commitment to quality, Mimi Beds offers beds that combine functionality, aesthetics, and the principles of Montessori education. We strive to make bedtime a joyful experience for both children and parents, fostering a sense of wonder and exploration in the world of dreams.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

297件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 98%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(297)

過去12か月のレビュー数: 200件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing bed

Amazing bed , can’t wait until my little one will enjoy it ❤️. Haven’t seen bed like this anywhere with such a high railing to keep the kiddos safe. 100% recommend 👍🏼

2026年9月9日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

Thank you so much for your amazing review and recommendation! We’re thrilled to hear that you love the bed and that the high railing gives you that extra peace of mind when it comes to your little one’s safety.

We can’t wait for your little one to enjoy their new Mimi Bed! We truly appreciate your support and hope it becomes a special part of many happy memories.

5つ星のうち1の評価

What I received does not match what was advertised

The actual product is significantly different from what is shown in the product photos on the website. Bad quality and definitely worth the money

2026年9月2日
Mimi Beds ロゴ

Mimi Beds からの回答

We’re very sorry to hear that the item you received did not meet your expectations and that you felt it differed from what was shown on our website.

We can see that our Support Team has already reached out to you regarding your concerns and that a resolution has been provided. We appreciate you taking the time to share your feedback, as it helps us identify areas where we can improve both our products and how we present them online.

If you have any additional concerns or questions, please don’t hesitate to reach out to our Support Team. We’ll be happy to assist further.

Thank you for bringing this to our attention.

5つ星のうち5の評価

The customer service is top notch and…

The customer service is top notch and the bed is well made.

2026年8月19日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the quality of your bed and that you had such a positive experience with our customer service.

Providing excellent support and well-made products is very important to us, and we truly appreciate you taking the time to share your experience. We hope you and your family enjoy your Mimi Bed for years to come!

5つ星のうち5の評価

Perfect bed for the crib-resistant baby

Ordering from Mimibeds was super easy and their customer support staff was great. Delivery of the bed and mattress was within 72H of ordering and after a small mixup on the mattress size, the staff re-sent the correct mattress after responding to my enquiry within an hour of my initial email.

The products themselves are top quality and I’m excited to watch my little one grow in her new floor bed!

2026年8月20日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We’re thrilled to hear that ordering was easy, that you received your bed and mattress so quickly, and especially that our team was able to assist promptly with the mattress size mix-up. We’re always happy to help make sure everything is right for your little one.

It means so much to hear that you’re happy with the quality of the products and excited to watch your little one grow into her new floor bed. We truly appreciate you choosing Mimi Beds and taking the time to share your experience with us.

Wishing you and your little one many happy, cozy nights in her new bed!

5つ星のうち5の評価

Very good quality for both the bed…

Very good quality for both the bed frame and the mattress.

2026年8月10日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

Thank you so much for your wonderful feedback!

We’re delighted to hear that you’re happy with the quality of both the bed frame and mattress. We truly appreciate you choosing Mimi Beds and taking the time to share your experience.

We hope your little one enjoys many cozy and happy nights in their new bed!

5つ星のうち5の評価

Loved this for my babe for co sleeping.

Loved this for my babe for co sleeping.

2026年9月6日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We’re thrilled to hear that you and your little one are enjoying the bed for co-sleeping. It means so much to us to know that our product has become a comfortable part of your family’s routine. Wishing you and your babe many sweet and restful nights together!

5つ星のうち5の評価

Perfect!

The bed came in on time, easy to assemble. My toddler looooves his floor bed in so glad we went with Mimi beds :)

2026年1月16日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We’re so happy to hear that your bed arrived on time and that you found it easy to assemble. Even better, we love hearing that your toddler loves their new floor bed! Thank you for choosing Mimi Beds, and we hope your little one enjoys many cozy and happy nights in their new bed!

5つ星のうち5の評価

Good product

Good product, instruction guide was fairly clear, meet overall expectation.

2026年8月25日
Mimi Beds ロゴ

Mimi Beds からの回答

We’re glad to hear that the product met your overall expectations and that you found the instruction guide fairly clear. We truly appreciate you choosing Mimi Beds and taking the time to share your experience with us!

5つ星のうち5の評価

Such a great experience overall!

The process of getting a bed was super easy. Any questions were answered quickly and in detail. Set up took a bit of time, but clear and precise. So beyond happy with our floor bed for our 2 year old!

2026年8月27日
Mimi Beds ロゴ

Mimi Beds からの回答

We’re delighted to hear that the process of getting your bed was smooth and that our team was able to answer your questions quickly and thoroughly. We’re also glad the assembly instructions were clear and precise, even if setup took a little time. Most importantly, we’re so happy to hear that you’re beyond happy with your floor bed for your 2-year-old! Thank you for choosing Mimi Beds—we hope your little one enjoys many cozy nights in their new bed!

5つ星のうち5の評価

Little Dreamer Floor Bed

I spent a lot of time searching for a floor bed with high rails, a slightly elevated design, and a gate. After comparing several options and reading the reviews, we decided to preorder this one.

It took a little longer than expected to arrive, but we weren’t in a rush. Throughout the process, I reached out to customer support a few times and always received quick, helpful responses.

Once we received the shipping notification, the bed arrived within a day or two. Unfortunately, the shipping box was damaged during delivery, but thankfully the bed itself wasn’t damaged. We also discovered that two bolts were missing. I contacted customer support again, and they were incredibly responsive. They shipped replacement bolts right away with no hassle.

The bed was easy to assemble, feels sturdy, and our son absolutely loves it—especially being able to open and close the gate himself.

Overall, we’re very happy with both the product and the customer service. I would highly recommend this bed and this company to anyone looking for a quality floor bed for their child

2026年8月3日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We’re thrilled to hear that the Little Dreamer Floor Bed checked all the boxes you were looking for and that your son absolutely loves it—especially being able to open and close the gate himself!

We also truly appreciate your patience with the preorder and the unexpected delivery issues. We’re glad our customer support team was able to assist quickly when the missing bolts were discovered and get replacements sent out without any hassle.

It means so much to hear that you’re happy with both the product and your experience with our team. Thank you for choosing Mimi Beds and for your recommendation—we hope your little one enjoys many cozy and happy nights in his new bed!

5つ星のうち2の評価

Shipping details were unclear

Shipping details were unclear, 5 straight days It said it was arriving today.

2026年8月25日
Mimi Beds ロゴ

Mimi Beds からの回答

Thank you for your feedback.

We’d like to clarify the delivery timeline for your order. Your order was shipped on August 25, and our website indicates a standard delivery timeframe of 2–5 business days, excluding weekends.

According to our records, your order was successfully delivered on September 1, which was within the stated delivery timeframe.

While we understand that the repeated “arriving today” tracking updates may have been confusing, there was no delay with the delivery of your order. The tracking updates are provided by the carrier and can change throughout the delivery process. According to our records, your order was delivered within the stated 2–5 business-day timeframe.

We appreciate your understanding and hope you’re enjoying your Mimi Beds purchase.

5つ星のうち2の評価

Terrible Quality and Workmanship

Order was shipped beyond the estimated date mentioned when order was placed, but that isn't the worst part.

Quality of work is terrible. There were visible cracks everywhere on the wood that was painted over to make it passable.

The slats for the bed weren't cut properly resulting in alot of cracks when trying to fit them in and ensure it is secure.

Overall, the quality is terrible for such a high price. Ikea furniture is considered much better compared to the quality of the material from Mimibeds.

2026年8月7日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with your Mimi Beds order.

The concerns you described regarding the cracks in the wood, the fit of the slats, and the overall workmanship are certainly not the quality standards we aim to provide. We understand how disappointing this must have been, especially given the investment you made in the product.

We’ve reviewed our records and, at this time, we’re unable to locate any previous email from you regarding these concerns. Nevertheless, we don’t want that to prevent us from helping. Our team has proactively reached out to you directly by email so we can review the issues in detail and work toward an appropriate resolution.

We would appreciate the opportunity to address this properly and make things right. Please check your inbox, and we look forward to hearing from you.

5つ星のうち1の評価

3 1/2 months still no bed

It’s been 3 1/2 months and I’m still waiting on the little dreamer floor bed. Every month they push it out another month. You get their same candid ai generated customer service responses and can’t get an actual representative of the company to speak to you. I’m pretty sure it’s a scam and I’m never getting the bed. She’s going to outgrow the need for the high rail floor bed before I ever even get it.

2026年8月31日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We’re truly sorry for the frustration and disappointment caused by the extended delay with your Little Dreamer Floor Bed. We completely understand how upsetting it is to have your order delayed repeatedly, especially after waiting for months and worrying that your child may outgrow the bed before it arrives.

Your order was placed as a pre-order, and the estimated availability date provided was a projection that could change as we received updates. While we always do our best to meet the estimated timelines, unforeseen delays can occur due to factors outside of our control, including manufacturing, shipping, and customs processes. We understand, however, that changes to the estimated date have made this experience extremely frustrating.

We can see that our Support Team has been assisting you regarding your order. We have also provided alternative options for beds that are currently in stock, as well as offered compensation in recognition of the inconvenience caused by the delay. We understand that these options may not fully address your concerns, and we respect your feelings regarding the situation.

We’re also sorry that you feel you have not been able to reach a representative directly. Please be assured that your concerns are being handled by our Support Team, and we will continue to assist you and provide further updates via email.

We sincerely apologize for the prolonged wait and the frustration this experience has caused. Your feedback is important to us, and we appreciate your patience while we work toward a resolution.

5つ星のうち1の評価

Not refunding money for non-delivered items

Order a mattress and bed frame on May 11. Mattress cost over $1000. After 3 months of waiting for the mattress, I cancelled the order and asked for a refund. The refund has not been processed in over two weeks.

The bedframe came in broken and broke more during assembly. I'm trying to return via FedEx but stuck is Customer Service purgatory. There is no live person to solve anything with.

STAY AWAY.

2026年8月24日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

Thank you for bringing your experience to our attention. We sincerely apologize for the delay and frustration you experienced regarding your order and return process.

According to our records, your concern has now been fully addressed—your return has been processed, and your refund has been issued.

We take feedback like yours very seriously as we work to improve our customer support and service. If you need any further assistance or confirmation details, please feel free to reach out to us directly.

5つ星のうち1の評価

Had a horrible experience with my…

Had a horrible experience with my toddlers bed. Ordered the bed in April and 3 months later parts of the bed were delivered broken, mattress never arrived and when we tried putting it together it all started splintering. No one to contact directly and get in touch with. Do not recommend this company unless you want headaches and get robbed.

2026年8月25日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

Thank you for bringing your experience to our attention, and we sincerely apologize for the frustration and inconvenience this situation has caused. We aim to deliver quality products and reliable service, so we take feedback like yours very seriously.

We want to look into your order details right away and help get this resolved for you. We are reaching out directly to you via email, so our team can assist you directly.

5つ星のうち1の評価

⚠️ FRAUD / SCAM Company! DO NOT BUY

⚠️ @mimibeds — BUYER BEWARE

We ordered a bed from Mimi Beds a month ago, paid in full AND paid an extra $45 for shipping protection. Almost a month later, we still DO NOT HAVE THE BED. The mattress showed up. The actual bed frame and hardware did not.

Since then it has been an absolute runaround — emails, website messages, Instagram messages, phone calls and repeated generic responses about their “logistics team from someone named RA.”

After weeks of chasing them, they finally provided tracking for the missing bed…

Guess what?! THE TRACKING NUMBER DOESN’T EVEN WORK and the shipping company has no clue.

Think about that… We paid EXTRA to protect the shipment. We have repeatedly told them the main part of the order is missing, and almost a month later they still cannot provide working tracking or simply send us the bed we purchased.

This experience feels like a scam. I genuinely wish I had read more independent reviews before ordering because we would have bought somewhere else. We don’t want a discount. We don’t want another apology. We don’t want another copy-and-paste response made by ChatGPT.

WE WANT THE BED WE PAID FOR.

We then get an email today saying the colour is not available, but you can sure still select/order it on their website!

Save your money and DO NOT BUY from this company!!!! I am sure there have been hundreds of thousands of dollars this company have screwed people over on….

2026年8月1日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We sincerely apologize for the delays and frustration you experienced throughout your order. We understand how disappointing it is to have an item become unavailable before fulfillment, followed by delays in communication and delivery—especially after you had paid for additional delivery care. We also recognize that you were compensated for the delivery delay, and we’re sorry for the inconvenience this situation caused.

After reviewing your case, we can confirm that your bed frame have now been dispatched and are currently in transit to your shipping address. Our support team is actively monitoring the shipment to help ensure everything arrives smoothly.

We truly appreciate your patience and understanding while we work to ensure your complete order reaches you. Thank you for giving us the opportunity to make this right.

5つ星のうち5の評価

Nous adorons le Mimi Bed

Nous adorons le Mimi Bed ! Il est très confortable et, depuis que notre fille l'utilise, l'endormir est devenu beaucoup plus simple. Un vrai changement positif pour notre routine du soir, je le recommande vivement !

2026年8月24日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

Nous sommes ravis de savoir que vous adorez le Mimi Bed et qu’il a rendu le moment du coucher beaucoup plus simple et agréable pour votre fille.

C’est merveilleux de savoir que le Mimi Bed a eu un impact aussi positif sur votre routine du soir. Merci de nous avoir choisis et pour votre chaleureuse recommandation ! Nous vous souhaitons, à vous et à votre petite fille, de nombreuses nuits paisibles et reposantes.

5つ星のうち5の評価

We love our ARY HOUSE BED

We love our ARY HOUSE BED! Adding some twinkle lights has given us a wind down routine that helps with restful sleep. The full size bed fits us both comfortably for co-sleeping !

2026年8月24日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We’re delighted to hear that you’re loving your ARY House Bed and that the twinkle lights have helped create such a cozy and calming wind-down routine.

It’s wonderful to know that the full-size bed has also given you and your little one plenty of space to comfortably enjoy co-sleeping. Thank you for choosing us and for sharing your lovely setup with us—we hope it continues to bring many cozy and restful nights!

5つ星のうち1の評価

SCAM

SCAM! Just read the review on their Instagram account : missing pieces that you don't receive, client service is AI, very slow delivery ; in fact, your lucky if your receive something!

2026年8月24日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We’re sorry to hear that you feel this way, and we sincerely apologize for the frustration you’ve experienced.

We can see that our Support Team is actively assisting you regarding the missing hardware, and we’re pleased to confirm that the replacement hardware has already been prepared and packed. It is currently awaiting courier pickup so it can be sent to you.

We understand that having to wait for missing parts is frustrating, and we apologize that this experience has not met your expectations. We appreciate your patience while we work to get the replacement to you and resolve the issue.

5つ星のうち4の評価

I ordered a bed under the pre sale…

I ordered a bed under the pre sale option, it was taking a while to receive an update (past the delivery date), so I’ve reached out to costumer service and I guess there was an issue because it was showing as delivered in their end; within a week they fixed the issue and I received the bed. Great quality, gorgeous and easy to follow up instructions. I’m very happy with it :)

2026年8月14日
自発的なレビュー
Mimi Beds ロゴ

Mimi Beds からの回答

We’re so happy to hear that our Customer Service team was able to resolve the issue and get your bed to you.

We sincerely apologize for the confusion and the delay in receiving an update on your pre-sale order. We understand how frustrating it can be when the tracking information doesn’t reflect the actual status of your order, and we truly appreciate your patience while we worked to resolve it.

Most importantly, we’re delighted to hear that you’re happy with the quality of the bed, its beautiful design, and the easy-to-follow assembly instructions. Thank you for choosing Mimi Beds and for your kind review!

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