Mimi Beds レビュー 

Mimi Beds からの回答

2026年4月13日

Thank you so much for sharing this wonderful feedback! We’re so happy to hear that both you and your little one are finally getting better sleep.

It’s great to know the bed is giving you peace of mind—especially during co-sleeping nights and making those bedtime routines a little easier and safer. That “sneak out” once baby is asleep is exactly the kind of convenience we love to hear about!

We truly appreciate your support and wish you many more restful nights ahead.

Mimi Beds からの回答

2026年4月13日

Thank you so much for your kind review!

We’re really sorry your order arrived damaged during delivery, but we’re glad our customer service team was able to quickly assist you and arrange a replacement. It’s great to hear that communication was smooth and that you felt supported throughout the process.

We’re also happy to know you’re enjoying the bed itself—especially its sturdy build and ventilated slatted base. Those are exactly the features we designed it for!

We truly appreciate your understanding and support, and we’re always here if you need anything in the future.

Mimi Beds からの回答

2026年4月9日

Thank you so much for your kind feedback!

We’re really glad we could quickly assist in updating your shipping address and get everything sorted within 12 hours. Our team always aims to respond as efficiently as possible, so it’s great to hear that reflected in your experience.

We’re just as excited as you are for your order to arrive, and we truly appreciate your patience while you wait. If there’s anything else we can help with in the meantime, please don’t hesitate to reach out—we’re always here for you!

Mimi Beds からの回答

2026年4月9日

Thank you so much for sharing your experience!

We’re thrilled to hear that you’re very happy with the toddler bed and that your son loves it—that truly means a lot to us.

We also appreciate your patience regarding the shipping hiccup, and we’re glad our team was able to respond quickly and follow up to ensure everything arrived safely. Providing both quality products and attentive support is very important to us.

Thank you again for your support—we’re so happy to have been part of this special purchase!

Mimi Beds からの回答

2026年4月9日

Merci beaucoup pour votre retour réfléchi ! Nous apprécions également sincèrement votre commentaire concernant le temps d’assemblage ainsi que la version française de notre site Web. En tant qu’entreprise canadienne, nous reconnaissons l’importance d’offrir une expérience bilingue plus complète, et votre retour a été transmis à notre équipe dans le cadre de nos améliorations continues.

Merci encore pour votre soutien — cela signifie beaucoup pour nous !

Mimi Beds からの回答

2026年4月14日

We’re truly sorry to hear about your experience and understand how frustrating this must have been. We can confirm that we’ve reached out to you via email and were able to resolve the issue.

If you need any further assistance or have additional concerns, please feel free to reply to the same email thread, and we’ll be more than happy to help.

Thank you again for your patience and for bringing this to our attention.

Mimi Beds からの回答

2026年4月9日

Thank you so much for your wonderful feedback!

We’re absolutely delighted to hear that the floor bed has been the perfect choice for your little one and that he now feels safe and comfortable in his “big boy bed.” It means a lot to us to be part of such an important transition for your family.

We’re also glad to know that the assembly was straightforward, the mattress setup went smoothly, and that your delivery arrived quickly. We truly appreciate you taking the time to share your experience.

Thank you again for your kind words and support—enjoy every moment in the new bed!

Mimi Beds からの回答

2026年4月9日

Thank you so much for your thoughtful feedback!

We’re really happy to hear that your baby loves the bed and that the larger size gives her plenty of space to play and enjoy her toys as well—that’s exactly what we hope for!

We also appreciate you pointing out the issue with the door alignment. While it’s great to hear it may be adjustable, we’ve shared your comment with our team so they can look into possible improvements to the design.

Thank you again for your support and for taking the time to share your experience—it truly means a lot to us!

Mimi Beds からの回答

2026年4月9日

Thank you so much for your amazing review!

We’re thrilled to hear that you love your Little Dreamer floor bed and that it’s been such a great fit for your family. It’s wonderful to know that despite your initial concerns, your experience with shipping, assembly, and overall quality exceeded your expectations—that truly means a lot to us.

We’re especially happy to hear that the bed is working well for co-sleeping and will also support your little one’s transition to independent sleep. Safety and comfort are exactly what we aim for, and we’re glad the high rails give you that extra peace of mind.

Thank you again for your trust and kind words—we’re so happy to have you as part of our community!

Mimi Beds からの回答

2026年4月9日

Merci beaucoup pour votre merveilleux retour !

Nous sommes vraiment ravis d’apprendre que vous avez apprécié le service de Mimi Beds et que notre équipe a pu vous répondre rapidement lorsque vous avez eu une inquiétude. Offrir un service client réactif et attentionné est très important pour nous.

C’est également formidable de savoir que votre bébé de 14 mois dort confortablement dans son lit au sol depuis déjà deux mois et que la transition s’est faite en douceur — c’est exactement ce que nous espérons offrir !

Merci encore pour votre confiance et vos gentils mots. Nous sommes très heureux de faire partie du sommeil de votre petit !

Mimi Beds からの回答

2026年3月30日

Thank you so much for your thoughtful review!

We’re glad to hear that your mattress and bed frame arrived promptly and that assembly was smooth with two people. It’s great to know you’re happy with the sturdiness of the bed as well.

We appreciate your honest feedback about the rail. Your insights are very helpful, and we’ll be sure to share this with our team as we continue to improve our designs.

It also means a lot to hear that you had a positive experience with our customer service—we always aim to provide the best support possible.

If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us!

Mimi Beds からの回答

2026年3月30日

Thank you so much for sharing your experience!

We’re thrilled to hear that your Little Dreamer Bed combo arrived quickly and that our team was able to resolve the mattress issue for you. We sincerely apologize for the condition it arrived in, but we’re glad we could make it right and get a replacement to you as quickly as possible.

Your patience and understanding truly mean a lot to us. We always strive to stand behind our products and ensure our customers feel supported every step of the way.

We’re so excited for your little one to enjoy their new floor bed—it’s such a special milestone! If you ever need anything else, we’re always here to help.

Thank you again for your kind words and support!

Mimi Beds からの回答

2026年3月24日

Thank you so much for your kind words! We’re truly glad we could assist you quickly and get the replacement part to you without too much trouble.
It means a lot to hear that our follow-ups made a difference and that your experience with our customer service stood out. Most importantly, we’re absolutely delighted that your daughter loves her new bed—that’s the best outcome we could hope for!

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help.

Mimi Beds からの回答

2026年3月24日

We’re very sorry to hear that your order arrived with a damaged box and missing hardware—this is certainly not the experience we want for our customers.

We understand how frustrating delays in communication can be, and we truly appreciate your patience. We will continue to communicate with you via email to ensure this is resolved as quickly as possible.

Thank you for bringing this to our attention, and we’re committed to making things right.

Mimi Beds からの回答

2026年3月30日

We’re very sorry to hear about your experience and the frustration this has caused. This is certainly not the level of service we aim to provide, especially when it comes to damaged deliveries and timely resolutions.

We completely understand how upsetting it is to receive your bed in this condition and then feel like there has been a delay in getting a proper resolution. That’s not the experience we want for any of our customers.

We can see that your case is already being assisted by our support team, and we truly appreciate your patience and cooperation as we work toward resolving this for you.

Mimi Beds からの回答

2026年3月30日

Thank you for taking the time to share your feedback.

We’re glad to hear your order arrived quickly, but we’re truly sorry to learn that the product and packaging did not meet your expectations. This is not the experience we want for our customers, and we understand your concerns regarding the condition of the box and the items upon arrival.

We also appreciate your honest feedback about the product itself and pricing—comments like yours are important to us as we continue to review and improve both our products and customer experience.

Our support team will also be reaching out to you directly via email so we can better understand the issues you experienced and assist you further.

Thank you again for your feedback.

Mimi Beds からの回答

2026年3月3日

Thank you so much for your kind words about the bed! We're thrilled to hear that you found it easy to assemble and durable — that truly means a lot to us.

We sincerely apologize for the missing educational posters. We understand how disappointing it can be when an item listed on the packing slip isn’t included. Please rest assured that our support team will be reaching out to you via email shortly to resolve this for you as quickly as possible.

We truly appreciate your patience and thank you again for bringing this to our attention.

Mimi Beds からの回答

2026年3月3日

We sincerely apologize for the repeated delays and completely understand your frustration.

All pre-order items include an estimated shipping date at the time of purchase. Please note that this date is an estimate and may change as the shipping window approaches. While we always do our best to meet the projected timeline, delays can occasionally occur due to circumstances beyond our control, such as manufacturing schedules, carrier delays, or customs processing.

Please feel free to reach out to our support team at info@mimibeds.com
, and we’ll be more than happy to review your concern and provide a prompt resolution.

We’re here to help and look forward to assisting you.

Mimi Beds からの回答

2026年3月3日

We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the standard of service we aim to provide.

Our team will be reaching out to you directly via email to resolve this issue and get the missing bolt to you as quickly as possible so you can complete your bed.

We truly appreciate your patience and the opportunity to make this right.

Mimi Beds からの回答

2026年2月23日

Thank you so much for your thoughtful review! We’re glad to hear that your granddaughter is enjoying the Little Dreamer Bed and that it’s helping with co-sleeping and her growing independence.

We also appreciate your patience with the delivery, and we’re happy that our team was able to assist in resolving the issues. Your feedback about the quality and ease of assembly means a lot to us.

Thank you again for recommending Mimi Beds — we truly appreciate it!