Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... もっと見る
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching fo... もっと見る
企業が回答しました
I was looking for a replacement inner glass door for an Electriq Dual Fuel oven. The part had the right width x height, but no thickness measurement, and the compatible parts list did not include my... もっと見る
企業情報
当該企業による記述
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
連絡先
55a Halifax Way, YO42 1NR, 英国
- info@minervaparts.co.uk
- minervaparts.co.uk
4.3
優良
232件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 18％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The only place where we were able to…
The only place where we were able to find the required parts. Expensive but has quick shipping. I recommend this place for sure!
2025年3月25日
Excellent service
Excellent communication and found me the part quickly. Delivered next day. Highly recommend
2025年4月3日
Easy to order great delivery driver could have just posted it communication.
Easy to order great communication.. but delivery could have been posted through my door. Had to make other arrangements for redelivery ..
2025年3月24日
Prompt efficient service and delivery
Prompt efficient service and delivery
Would definitely use again
2025年3月10日
I did not know about this company tell…
I did not know about this company tell I look on line so I put an order in and I received it shortly after , and I'm very happy with the order will order again 😀
2025年3月4日
An excellent company to deal with.
I phoned up re a part for my oven. The person I spoke to identified the part. I paid with my card and it was delivered the next day. Perfect. The person was helpful, knowledgeable and friendly. I wish all companies were as efficient as Minerva. Thankyou
2025年2月19日
Poor Poor Poor
For the second time you have sent me the incorrect sized replacement cooker knob. I explained I need a replacement one diameter 56mms the ones I have received were both 48mms & don't fit. I emailed someone called Troy in your customer services. He hasn't had the courtesy to reply. Poor service all round. And anyway does anyone actually read these?
2025年2月15日
Minervaparts からの回答
Hi Andrew,
I see that you and Troy have exchanged a few emails, and it appears a response was sent to you around the same time you wrote this review.
As mentioned in Troy's last email, this issue has been raised with the factory, and unfortunately, we are currently waiting for their response regarding the part.
We truly appreciate your patience as we work to resolve this matter for you.
Kind regards,
Liam
Great company service
Very easy to order the part I needed, good communication via email and all in all very happy with the outcome.
2025年2月13日
absolutely terrible company to deal you…
absolutely terrible company to deal with you send a customer enquiry and wait weeks for a response, they have no telephone number. use Connect distribution, Qualtex or HT Maddocks
2025年2月12日
Minervaparts からの回答
Hi Neil,
I hope you are doing well. I understand your frustration, and I want to assure you that we always aim for the best possible turnaround times. When we pass on enquiries to the factories, it can sometimes take a little while for them to respond.
Looking at the timeline, I can see there was a delay in the factory’s response to your enquiry, and I genuinely wish we could have provided a quicker reply. Unfortunately, we cannot offer any details on a part we have no information on until we have received the information from our suppliers, which is beyond our control.
As an online retailer, we do not have a phone line to keep our costs down, but we are always happy to assist via email.
If you are looking for alternatives, feel free to check out Connect, Maddock, or Qualtex – though I should mention that none of them carry the genuine spare you purchased from us.
Thank you for your understanding. Please do not hesitate to reach out if you have any further questions.
Regards,
Liam
Minetva parts were very efficient by…
Minetva parts were very efficient by keepingin touch on the tracking of parcel. I would reccommend
2025年2月9日
Excellent to deal with.
Placed order late in the day and received full confirmation next morning. What a pleasure as I was kept up to date on every aspect of the delivery from dispatch to receiving the item. Would highly recommend using them.
Hence full 5 stars. Well done.
2025年2月3日
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