Minervaparts レビュー 

I recently had a terrible experience with this company. Despite providing the exact series and model number for my product, they managed to send me the wrong part. When I reached out to request a return and a full refund, I received no response whatsoever.

To make matters worse, their website doesn’t even have a return page, which makes it clear that they have no intention of processing returns or caring for their customers. It feels like a one-way street with them—money goes in, but it never comes out.

I strongly advise avoiding this website at all costs. Their lack of customer service and refusal to address issues is unacceptable. Save yourself the hassle and shop elsewhere.

Done what they said and sourced part and sent
Well done

No messing around wright part for job

Quick and efficient, I’d use them again.

Helpful at identifying the right part. Good communication throughout the process and delivery. Very happy with overall experience

Correct part, came within good time

Very helpful with my order even changing the part colour in the morning of despatch when I remarked I had really wanted a black part which was out of stock so ordered white. The black part came in the day before despatch and they changed it for me. All working fine

Only having next day delivery for £10 as the only delivery option is insane, I didn't need the part particularly quickly and would have happily had second class cheaper postage.

Cancelled my order without any communication or reason as to why. Even after I emailed for a response…. Nothing! Terrible service.

I placed an order on 29 December, payment has been taken yet tracking since 30 December simply says 'processing in progress'. I have contacted Minerva 3 times in the last week to enquire about a possible delivery date but no-one has yet come back to me. When will I receive my order?

They replied to let me know the element was back in stock

Produce required was hard to find but Minerva had it in stock.
Straightforward buying process and quick delivery. Painless.

Thank you very much

Confusing pricing, gave the impression delivery was free, but only if you collect, so no need to mention free delivery if you are collecting

Speedy delivery , great service.

Fast delivery, reasonable price

I needed a replacement glass inner for my cooker I sent the model number and was sent a link to the bit I needed ordered it everything OK with that except it isn't for my model cooker and doesn't fit now stuck with a glass inner and 67 quid less money have emailed re this and heard nothing back

Tory, was very helpful and went that extra mile he sent me the links for the parts that I needed. This helped me identify the correct parts without second guessing. As i struggled to navigate on the minvera parts website. My oven/grill is up an running now!! Great work!!

I had this company recommend to me.
Web site was easy to find what I was needing.
It arrived quite quickly.
I fitted it as soon as it arrived.
Oven is 100% again.
I know where to go now should I need another part for it.