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mixam.ca レビュー 

1,567
•
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Desk calendars are lovely and price very good. The only reason for a four is that the ordering process as the proof could not be presented properly and experts needed to rotate every other page befor... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic experience, I wanted to make a book for my dad’s memoirs and found lots of websites confusing and hard to navigate. However Mixam was straightforward and the customer service was super helpf... もっと見る

5つ星のうち3の評価

My 1st Mixam order: I was very impressed with the great customer support I received from the print specialists. I was also impressed with the fact that the book was delivered slightly ahead of s... もっと見る

企業が回答しました

5つ星のうち5の評価

Quality of final book is beautiful. We compiled several pdfs created over 25 years by family members into a single pdf with graphics, photos and text. At letter size paper, 224 pages, 100lb paper it... もっと見る

企業情報

  1. ポスター専門店
  2. ・
  3. eコマース サービス
  4. デジタル プリント サービス
  5. 印刷所
  6. 企業間サービス

当該企業による記述

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

当該企業による記述

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

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4.4

優良

TrustScore 5段階評価の4.5

1567件のレビュー

5つ星
4つ星
3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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4.4

すべてのレビュー

(1,567)

過去12か月のレビュー数: 416件

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5つ星のうち4の評価

Second time I have used Mixam - excellent

Second time I have used Mixam. Excellent quality and great customer service! They response to questions in timely fashion and genuinely seem interested in helping you get your project off the ground. One start off because I paid for expedited shipping and it arrived a day late which was kind of critical for this particular project. Will definitely be using them again.

2026年5月21日
mixam.ca ロゴ

mixam.ca からの回答

Hi Vera, Thank you so much for taking the time to leave us a review and for choosing Mixam again. We're delighted to hear that you were happy with the print quality and that our team was able to support you throughout your project.
We're very sorry that your order arrived a day later than expected. Although we completed and dispatched the order on time, there was unfortunately a delay with the courier once the shipment had left our facility. This is one of the reasons we can only ever provide estimated delivery dates, as delays can occasionally occur once an order leaves us and is in transit and outside of our control.
That said, we completely understand how important timing can be, especially for deadline driven projects, and we appreciate you sharing this feedback with us. For future time sensitive orders, it can sometimes help to build in an extra day or two as a safety buffer where possible.
Thank you again for your kind words and continued support. We look forward to helping with your next project.

5つ星のうち5の評価

Accommodating

It took a while to get them to respond, but once they did, they were accommodating and ensured the order was handled properly.

2026年5月15日
5つ星のうち3の評価

You win some you lose some

I made a 488 page book. Hard cover/bound. 8 copies. I had already created my book using my own template but the size couldn’t be printed. Not a problem, I reformatted the book to work. When I uploaded my book over half the pictures (200) did not show up. I went back and forth with a few agents. Some were helpful and went over and above. Some only did the most basic attempt to help. It took 3 different uploads and in the end I had to redo all of them. What I thought would be a straight forward upload and print turned into over a month of reformatting and speaking with agents. I tried to just start from scratch and make my book inside the Mixam builder - but it was so frustrating as the site was so slow and it was taking over 20 min per page. With the size of my book, this lag time was not acceptable with an attempt to redo the book in attempt to facilitate printing and proper imaging. When all was said and done I was excited to finally see my book submitted to print. Shipping was my next hurdle as shipping to my house was $300 and shipping to my MIL was $25. My order was costly and I was trying to save where I could so I shipped to another province as I knew I would be visiting in 4 weeks and could get them at that location for the cheaper shipping. Upon opening the packaging the books were packaged well. Good quality. Accurate delivery time. Very happy with the product on first inspection. Only one photo didn’t show up (despite many proof reads and not seeing that file as problematic - it was there on proofread). I first gave one book to my mom. After 15 min of gently turning pages, the hard cover came completely unglued. I am now scared to give out the rest. I created a family heirloom and the cost of the order was $1000. I did not expect the hardcover to disconnect. So despite being impressed at first glance, I am now sad that 2 years of work is literally now „falling apart“.

2026年4月14日
mixam.ca ロゴ

mixam.ca からの回答

Thank you for taking the time to leave such a detailed review. We’re really sorry to hear that the binding on your books is coming apart, especially after the amount of time, care, and investment that went into creating such a meaningful project.

We can’t currently see any communication from you reporting the binding issue to us directly. If you’re able to log this as a report on your order, it will go straight to our Care Team, who can then assist you further with the binding problems you’re experiencing.

We’d also like to apologise for the delays and frustration you experienced during the file upload process. Our Print Experts are always here to help with file formatting issues, and we can see they worked closely with you to help ensure your files were set up correctly for print.

Thank you again for your honest feedback — we truly appreciate it.

5つ星のうち5の評価

Outstanding Service

We've had nothing but great service with Mixam. The team is really great at proofing projects and noticing errors, which can be fixed prior to printing. As well, I have found the online chat very useful at times, particularly when I used their own design program. Our products are always incredibly beautiful; we love the soft-touch lamination! Lastly, the service we've received from Luma & Sheila in insuring we meet deadlines has been nothing short of outstanding. We , at The Calibrated Wrist, will continue using Mixam, and we highly recommend them.

2026年5月15日
5つ星のうち4の評価

Every part of the experience has been…

Every part of the experience has been great with the exception of one thing. Many of my books have adhesive spots and smudges on them. In most cases they rub off, but in several, there's still a slight smudge remaining.

2026年5月8日
mixam.ca ロゴ

mixam.ca からの回答

Thank you so much for your review, and for your kind words about the overall experience. We really appreciate you taking the time to share your feedback.
We’re sorry to hear about the adhesive spots and smudges on some of your books, though. Please don’t feel you need to keep concerns like this to yourself or only mention them in a review, we’re always here to help when something doesn’t seem right.
At the bottom of the review invite email this is linked to, there is guidance on what to do if you have any concerns with your order. Please follow those steps and log this with us directly so our team can take a proper look and help.
Sometimes things can go wrong, but we’re always happy to investigate and work with you toward a resolution.
Thanks again for your feedback, and we’ll look out for your message.

5つ星のうち5の評価

Great experience from a new micropress

I just started up a micropress to publish chapbooks and ephemera — a proof-of-concept to start, and now three launch titles. I'm completely satisfied with the results so far. Great print quality, quick turn-around, interface easy to navigate. Looking forward to doing more with this printer.

2026年5月13日
5つ星のうち5の評価

Couldn’t be happier

The final product is everything I asked for and more! I had a few problems with my first print and they answered as soon as I reached back to them! They helped me solve my format mistakes and even offered to reprint, which I was incredibly grateful for. Delivery was seamless and my packages always came on time if not earlier and to the right address. I’m 100% satisfied and will definitely be using mixam the next time I ever need to print something or even if I decide to reprint in a bigger batch!

2026年5月13日
5つ星のうち3の評価

The print was good

The print was good; however, the shipping was delayed.

2026年5月6日
mixam.ca ロゴ

mixam.ca からの回答

Thank you for your feedback, and we’re really glad to hear you were happy with the print quality.
We’re very sorry the order was delayed by a couple of days. As advised when you reached out to us on chat, our dates are estimated and occasionally we may need a little longer to complete an order due to production requirements or other factors during the process.
We truly appreciate your patience and understanding, and we’re pleased to hear you were happy with the final prints.

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