Desk calendars are lovely and price very good. The only reason for a four is that the ordering process as the proof could not be presented properly and experts needed to rotate every other page befor... もっと見る
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Fantastic experience, I wanted to make a book for my dad’s memoirs and found lots of websites confusing and hard to navigate. However Mixam was straightforward and the customer service was super helpf... もっと見る
My 1st Mixam order: I was very impressed with the great customer support I received from the print specialists. I was also impressed with the fact that the book was delivered slightly ahead of s... もっと見る
企業が回答しました
Quality of final book is beautiful. We compiled several pdfs created over 25 years by family members into a single pdf with graphics, photos and text. At letter size paper, 224 pages, 100lb paper it... もっと見る
企業情報
当該企業による記述
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
当該企業による記述
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
連絡先
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, カナダ
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4.4
優良
1567件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shipping was very fast and product…
Shipping was very fast and product quality was very excellent, however I found the website slightly hard to navigate once uploading all my pictures to the site it was difficult to figure out how to move to the next step
2026年5月7日
mixam.ca からの回答
Thank you so much for the feedback. We’re really pleased to hear you were happy with the shipping speed and print quality.
We’re sorry to hear the website felt a little difficult to navigate after uploading your images. You can usually move through the process either by following the thumbnail tabs or task bar, such as Artwork, Details, and then Payment, or by following the prompt messages on screen advising what’s needed next.
If anything ever feels unclear though, please don’t hesitate to reach out to us. We’re available pretty much 24/7 and always happy to help with any questions or assistance needed.
The book looked great
The book looked great. Quality printing, Am preparing another order. My only complaint is with UPS shipping but that's not your fault. If i could get you to just drop the next one in the mail and let Canada Post handle the shipping it would better. Great work thx.
2026年5月4日
mixam.ca からの回答
Thank you so much for your kind words. We're really happy to hear the book turned out great and that you’re already preparing another order with us.
We also truly appreciate you taking the time to share your feedback regarding the shipping experience. We completely understand how important reliable delivery is, and we’ll absolutely pass your comments along as part of our ongoing list of improvements and alternative options we’re exploring to better assist our customers in the future.
Thanks again for your support, and we look forward to printing your next project.
My images look Incredible
The images look incredible, the paper stock used for the cover and the pages feel high quality. My order was delivered very quickly (and since the shipping cost was so high, I was happy this was the case).
I will be ordering again!
2026年4月28日
Printed some comics and they came out…
Printed some comics and they came out looking great! Really happy with them and I'll be printing more.
2026年4月28日
Second time around, and just as good!
This is my second publication with Mixam. Much easier the second time around, now that I am familiar with the interface and process. The turnaround was quicker than I expected, and the quality was just as good!
2026年5月1日
Amazing people to work with and the…
Amazing people to work with and the products turned out amazing!!
2026年4月10日
I love the multiple location shipping
I love the multiple location shipping. Quality was way better than blurb with my first printing. This was exactly what I wanted. The interface was easy easier than blurb. The AI upscaling was amazing and made so much more sense than the website complaining about problems your site just fixed for me. I liked the interface, and how it even showed a picture of where I was shipping too. The shipping want on time but that wasn't your guys fault... I even got a personal email about my different tracking numbers. Very happy customer. I'm glad I chose a Canadian company to print my book about Canada
2026年4月24日
Mixam was very helpful in answering…
Mixam was very helpful in answering questions about the process for placing a large order. Liked that we could order one book to review prior to proceeding with the large order.
2026年4月15日
quick order on time
quick order on time. One small feedback is it would be good if the default thickness of the bookmark was a little heavier though.
2026年4月29日
great printing and it arrived on time
2026年4月28日
Unreliable Customer Service
We bought a large order to print for our artbook, they gave us a date of delivery, and then immediately changed the delivery date a day before it was supposed to arrive with no reason why. This was frustrating as we expressed our concern about an event we are hosting because of our art book and the delayed shipment was too long that we had to cancel our event. We called customer service and there was no response to solving anything or reasoning why it was delayed. TRIED to use the chat and the phone number and there was genuinely no one who could pick up. Disappointing and unreliable experience and I still haven’t gotten the order yet.
2026年4月30日
自発的なレビュー
mixam.ca からの回答
We’re really sorry to hear about your experience, especially given the importance of your event.
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom made, the dates we provide are estimates rather than guarantees. That said, we work hard behind the scenes to keep everything on track and get orders out as quickly as possible, so we understand how frustrating it is when expectations aren’t met.
We’re also very sorry to hear about the difficulty you had reaching our support team, that’s not the experience we want to provide. We’d like to take a closer look at what happened here. When you have a moment, please report/log the issue through your Mixam account. You can go to your order, click the “Report an Issue” button, once it’s submitted, our team can properly investigate and do our best to help.
Great product, delayed delivery
Great product, of high quality. Delivery date changed the day it was to arrive, to two days in the future, and so I lost out on potential sales as a result of its non-availability, and my customers expecting the book being available on the initial delivery date quoted. UPS essentially held onto the item over the weekend, when it was the last weekend of my show at the gallery.
2026年4月20日
mixam.ca からの回答
Thank you for your kind words about the product quality - we really appreciate it and we're so glad you're happy with it! We're really sorry your order didn't arrive for your show.
In this case, the shipment was fully in the hands of the carrier, and unfortunately the change in delivery date and the decision to hold the parcel over the weekend were outside of our control. We understand how critical timing was for your gallery show, and how disappointing it must have been to not have the book available as planned.
That said, we don’t take the impact lightly, and we truly regret the inconvenience this caused you.
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom-made, our dates are shared as estimates, but we work hard behind the scenes to keep everything on track and get orders out as quickly as possible.
For any future or larger projects, especially with important deadlines, we recommend letting us know as early as possible, ideally either just before confirming your order or right after, Live chat is great way to reach out to us. This allows us to provide the most accurate production timelines and keep a closer eye on your order from start to finish.
Excellent service!
2026年4月22日
No customer service and No quality control
My order arrived 1 month late! There is very little and very poor customer service. Even when they tried to "fix" the problem, the product was poor quality and the ink rubbed off!
2026年1月21日
mixam.ca からの回答
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom-made, our dates are estimates, but we work hard behind the scenes to keep everything on track and get orders out as quickly as possible. We're really sorry that your order was delayed in this case.
It's a shame we haven't heard from you sooner regarding the reprint to correct the issue. If something doesn’t feel quite right, we’re always here to help and take a closer look. In the Trustpilot invite email linked to your review, there’s a quick and easy way to report any concerns.
You can head to your order, click the “Report an Issue” button, let us know what you’d like checked with the reprint, and upload a few photos, we’ll take it from there.
Great experience
Great experience, arrived on time, great quality, staff on top of service. super happy with my hard cover book!! I would def re-order with this company.
Jem
2026年4月17日
QUALITY WORK ALL THE WAY
QUALITY WORK ALL THE WAY
I am more than pleased with your quality of work. Actually, extremely pleased. The only complaint I have is with myself for not picking up on a few typos.
The colour reproduction of the many photos that were contained in my book was outstanding. I looked very hard but was unable to find anything to fault the company. Great job guys (and gals).
2026年4月22日
Great job!
Mixam did a great job in publishing our family history book. Sheila at Mixam provided excellent customer service and support. Other staff members were very helpful in developing the book. Many thanks!
2026年4月15日
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