Non existent customer service. Took over a month to receive my order. Reached out twice during this period of time to inquire about the delay and received no response. Once my order finally arrived, i... もっと見る
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レビュアーのコメントを見てみましょう
El envío fue en tiempo y forma, las fragancias huelen y duran como las originales y eso habla de su compromiso con el cliente, altamente recomendable, voy a volver a comprar. El atomizador de 10ml es... もっと見る
This is an update to my review of MixPerfume. I had received the wrong perfume and was having trouble reaching them. They did get in touch with me to resolve the situation. They do provide a great pro... もっと見る
Excellent customer service! I’m very happy with my purchase and the overall experience. The fragrances are beautiful, the packaging was lovely, and the customer service was exceptional. I trul... もっと見る
企業情報
当該企業による記述
MixPerfume offers a comprehensive range of genuine fragrance samples, ensuring a 100% authenticity guarantee, all available from a remarkably affordable price point of as little as 99¢. Discover your ideal scent today and conveniently place an order for a full-size bottle at an exceptionally competitive rate, accompanied by complimentary shipping services.
連絡先
4.0
ほぼ満足
121件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 66％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
One bottle out of two was empty
One bottle out of two was empty. I emailed customer service and sent pictures and still haven’t heard anything a a month later….
2024年2月18日
自発的なレビュー
Mixperfume からの回答
Hello Chassidy,
We sincerely apologize for the initial inconvenience with your order. To resolve this, we dispatched a replacement to you ensuring you received the complete order you expected.
We appreciate your understanding and patience throughout this process. Thank you for being a valued customer. If there are any further issues or additional assistance needed, please feel free to contact us.
Warm regards,
Mixperfume Customer Support
Mixperfume からの回答
Hi Debbie,
We're thrilled to know you loved the perfume and appreciated the quick delivery. Thank you for choosing Mix Perfume and for your positive feedback.
Best regards,
Mixperfume Customer Support
Mixperfume からの回答
Hi,
Thank you for your feedback on the originality and timeliness of our fragrances. We're glad to meet your expectations and look forward to your next order.
Best regards,
Mixperfume Customer Support
Fast delivery great product all be back…
Fast delivery great product all be back thanks.
2024年2月8日
自発的なレビュー
Mixperfume からの回答
Hi,
Thank you for acknowledging our fast delivery and product quality. We're thrilled to hear you’ll be back and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Delivery of product was good
Delivery of product was good. The issue I had was the writing on the bottle was not legible. It would help if the print was clearer. The ink was to light.
2024年2月1日
自発的なレビュー
Mixperfume からの回答
Hello Brenda,
We apologize for the legibility issue on the bottle. Your feedback is important, and we'll look into improving the clarity of our labeling. Thank you for bringing this to our attention.
Best regards,
Mixperfume Customer Support
Mixperfume からの回答
Hi Cherie,
"Love it in bunches!"—what a wonderful compliment! We're so glad you enjoyed your experience with us. Thank you for your enthusiastic review.
Best regards,
Mixperfume Customer Support
Good service and fast shipping
2024年2月2日
自発的なレビュー
Mixperfume からの回答
Hello Magda,
Thank you for your kind words and positive feedback! We're thrilled to hear you were pleased with our service and the quick shipping. We strive to maintain this level of service and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Love
Received all of my 2ML samples timely and love all of my choices! Great company!
2024年1月26日
自発的なレビュー
Mixperfume からの回答
Much Love for Your Feedback!
Your feedback brightened our day! Happy to hear your samples arrived on time, and you're loving the choices. Whenever you're ready for more fragrance adventures, we're here!
Cheers,
Mixperfume Customer Support
Not what I expected don’t smell like…
Not what I expected don’t smell like coco by Chanel
2024年1月26日
自発的なレビュー
Mixperfume からの回答
Your Satisfaction Matters - Mixperfume
Dear Littie Moore,
We appreciate your feedback and regret any disappointment. We're dedicated to 100% satisfaction and have attempted to contact you via email to better understand your concerns. Your experience matters to us, and we're committed to making it right. Please check your inbox or contact our support directly at info@mixperfume.com
Thank you!
Best regards,
Isabella Grace
Mixperfume Customer Support
This is the second time purchasing from…
This is the second time purchasing from Mix Perfume the prices are reasonable in comparison to other websites I've seen and I like that you can also purchase sample sizes so you can try them before committing to a larger size. They arrived pretty quickly both times and the packaging is beautiful.
2024年1月20日
自発的なレビュー
Mixperfume からの回答
Mixperfume Appreciates Your Loyalty!
Thanks for choosing Mixperfume again! Your satisfaction is our priority. We're thrilled you like our prices, sample options, and speedy delivery. Until next time!
Mixperfume Customer Support
Nice experience
I received my order in a timely manner, and the packaging kept it safe through transit. I ordered a small sample size to test out a recommended fragrance that I saw online for fragrance reviews. I have no experience with this perfume, so hopefully I was sent the right one.
2024年1月8日
自発的なレビュー
Mixperfume からの回答
Thanks for Sharing Your Experience!
Thanks for sharing your experience! We're thrilled to hear your order arrived on time and safely. If you ever need assistance or have questions about the fragrance you received, feel free to reach out. We're here to ensure your scent journey is fantastic!
Cheers,
Mixperfume Customer Support
Awesome customer service
Company sent the wrong cologne, I emailed them and they sent me a free order of the original cologne I wanted and ALSO refunded my money from my initial order AND gave me a 20% coupon for the inconvenience. Cologne store for years to come! Customer service is so helpful and responded quick!
2024年1月10日
自発的なレビュー
Mixperfume からの回答
Gratitude for Your Feedback!
Thanks a ton for your positive feedback! We're happy to have sorted out the cologne issue. If you have more scent desires or need assistance, we're here for you!
Cheers,
Mixperfume Customer Support
Good, but concerned
Great website. great deals. great samples. The only issue I have is that I am almost certain they sent me the wrong fragrance. I ordered parfums de marly sedley but I believe I have received parfums de marly layton instead.
2023年12月27日
自発的なレビュー
Mixperfume からの回答
Your Satisfaction Matters to Us - Mixperfume
Dear Luke Domingue,
Your satisfaction is our top priority. We're thrilled to have swiftly resolved the fragrance mix-up by sending a complimentary upgraded travel size atomizer of Parfums de Marly Sedley. We are committed to 100% customer satisfaction, our dedicated support team is at your service.
Best regards,
Isabella Grace
Mixperfume Customer Support
Bought a perfume. Went OK
Bought a perfume, got on time. The website is very easy to navigate. Thanks
2023年12月12日
自発的なレビュー
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