Modish Furnishing レビュー 

Modish Furnishing からの回答

2025年11月15日

Thank you so much, Sandra! We’re thrilled to hear you’re happy with your new barstools and the service you received. Your feedback means a lot to us. We hope you enjoy your purchase, and we’d be delighted to help you again anytime!
The Modish Team

Modish Furnishing からの回答

2025年11月15日

Thank you so much for your fantastic review! We’re delighted to hear that you’re pleased with your bar stools, dining table, and matching chairs. It’s great to know our team could assist you quickly and keep you updated throughout the delivery process. Your recommendation means a lot to us, and we truly appreciate your continued support. We look forward to welcoming you back again!
The Modish Team

Modish Furnishing からの回答

2025年11月14日

Thank you so much for taking the time to share this! We’re really glad to hear that getting in touch with us was easy and that you felt supported throughout. And it means a lot to know you’re loving your new bar chairs. We're thrilled you’re happy with everything. Thanks again for choosing us!
The Modish Team

Modish Furnishing からの回答

2025年11月8日

We’re so glad to hear that everything went smoothly from start to finish. It’s great to know you had a positive experience with us, and we truly appreciate your support.
The Modish Team

Modish Furnishing からの回答

2025年11月8日

Thank you so much for your kind words! We’re delighted to hear that you’re happy with the quality of your furniture and that everything met your expectations. Your satisfaction means a lot to us, and we hope you enjoy your new pieces for years to come!
The Modish Team

Modish Furnishing からの回答

2025年11月3日

Hi Andy,
Thanks so much for your kind words! We’re delighted to hear the console table arrived on time and looks great in your hallway. Enjoy your new piece!
The Modish Team

Modish Furnishing からの回答

2025年10月30日

Thank you so much, Wendy! We’re thrilled to hear you’re happy with your furniture and that our delivery team made the experience a pleasant one. Your kind words mean a lot to us!
The Modish Team

Modish Furnishing からの回答

2025年10月30日

Thank you so much, Gary! We’re delighted to hear you were happy with both our service and product. Your feedback means a lot to us, and we hope to see you again soon!
The Modish Team

Modish Furnishing からの回答

2025年10月20日

Thanks Deborah, No worries at all — thank you so much for the update! We're really happy to hear you love your chairs and had a great experience with us. Your kind words mean a lot, and we truly appreciate you taking the time to correct your review. Enjoy your beautiful new chairs!
The Modish Team

Modish Furnishing からの回答

2025年9月22日

Dear Mr. and Mrs. Harris,

Thank you so much for your wonderful feedback — it truly made our day!

We're delighted to hear that you stumbled across Modish and found exactly what you were looking for. It means a lot to us that you appreciate the quality and uniqueness of our bar stools, and we’re so pleased the entire experience, from purchase to delivery, met your expectations.

We can’t wait to welcome you back when you're ready for the matching dining chairs! Thank you again for your kind words and recommendation
The Modish Team

Modish Furnishing からの回答

2025年10月20日

Thank you for your lovely review! We're sorry the dining chairs didn’t quite fit your space, but we're so glad we could help make the return process smooth and easy for you. Your recommendation truly means a lot to us, and we’d love to help you find the perfect piece for your home in the future!
The Modish Team

Modish Furnishing からの回答

2025年8月27日

Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience from purchase to delivery, and that you're happy with your new Milan garden set. It’s great to know the assembly was easy and everything met your expectations. We truly appreciate your support and hope to serve you again in the future!
The Modish Team

Modish Furnishing からの回答

2025年8月27日

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your new sofia dining table and that everything met your expectations—from the product quality to the delivery experience. We truly appreciate your recommendation and look forward to helping you again in the future!
The Modish Team

Modish Furnishing からの回答

2025年8月27日

Thank you for the lovely review! We're so glad to hear you're enjoying your Milan garden set—it’s fantastic to know you found the setup easy and the quality amazing. It’s always our goal to deliver great products quickly, and we’re thrilled you’re happy with everything. Enjoy your beautiful new space!
The Modish Team

Modish Furnishing からの回答

2025年8月27日

Thank you for your kind words! We're so pleased to hear you love your new vase and that it arrived safely and quickly. We hope it adds a beautiful touch to your space!
The Modish Team

Modish Furnishing からの回答

2025年7月29日

Thank you so much for your lovely review! We're thrilled to hear you loved the gold centrepiece bowl and that our service impressed you. Fast and efficient service is something we really strive for, so it's great to hear that reflected in your experience.

We truly appreciate your support and look forward to welcoming you back for your next order!

The Modish Team

Modish Furnishing からの回答

2025年7月29日

Thank you for your kind words! We're so glad to hear that your delivery was quick and efficient — that’s exactly what we aim for.

We hope you're enjoying your new furniture, and if there's anything else you need, we're always happy to help.
The Modish Team

Modish Furnishing からの回答

2025年7月29日

Thank you for your honest feedback — we really appreciate you taking the time to share your thoughts.

We're sorry to hear that the finish and overall quality of the bar stools didn’t meet your expectations. This isn’t the level of quality we aim to deliver, and your comments have been shared with our team.

We’ve recently begun working with a new supplier on this particular item, and while we do have quality checks in place, it seems this one may have fallen short. Please rest assured this is not typical of our range — many of our pieces are made to the same standards as those of larger, well-known furniture brands.

That said, we're really pleased to hear you were happy with our customer service, and if you need any further assistance please don't hesitate to get in touch.
The Modish Team

Modish Furnishing からの回答

2025年7月17日

Dear Hollie

Thank you for your feedback, and please accept our sincerest apologies for the experience you’ve had.

We’re truly sorry to hear about the issues with your bar stools and, more importantly, the delay in our response after your request for a full refund. We want to assure you—and anyone reading this—that we are absolutely not a company that leaves customers waiting or ignored. Providing reliable service and swift resolutions is at the heart of how we operate.

Unfortunately, due to a temporary system update to our customer service software, your final email requesting a refund did not show up in our CRM as it should have. This was completely outside of our control and not something we took lightly. The moment your email came through after the update was complete, we processed a full refund immediately—no questions asked.

There is no need to go through your bank or initiate a chargeback, as the refund has already been applied on our end. Please allow a few business days for it to reflect in your account, depending on your payment provider.

We’re genuinely sorry for both the product issue and the communication gap. While mistakes do happen, we take full responsibility for the inconvenience this caused and are already reviewing our internal processes to ensure this doesn’t happen again.

If there’s anything further we can do to restore your confidence in us, please don’t hesitate to reach out.

Warm regards,
The Modish Team

Modish Furnishing からの回答

2025年7月7日

Thank you so much for your kind and thoughtful review! We're thrilled to hear that you're enjoying your new Turin outdoor sofa set and that our team was able to resolve the issue with the damaged parts quickly and efficiently.

We always strive to provide not only high-quality products but also a smooth and responsive service experience, so it's incredibly rewarding to hear that reflected in your feedback. Your recommendation means a lot to us, and we're glad the Turin set has found a happy home.

If you ever need anything else or have any questions in the future, please don’t hesitate to reach out. Thank you again for choosing Modish!
The Modish Team