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Furniture123 レビュヌ 43,006

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TrustScore 5段階評䟡の4

4.0

家具店
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Having been dramatically let down by D A A L S, I turned to these folks for a very quick turnaround sofa that I needed 24 hours from order. Efficient delivery, great sofa, reasonable price, all-round... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Very poor quality—definitely stay away if you’re expecting something nice or even decently made. It’s not worth the money at all. I contacted them to request a return and refund, but 10 days later I s... もっず芋る

5぀星のうち5の評䟡

Well informed at all stages from ordering to delivery. Easy to chose a delivery slot at a time good for me. Items were well packaged to fully protect the contents. Delivery to the room of my choice... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

The product we received was not as expected and differed significantly from what was shown online. Upon opening the package, the chair appeared discoloured, as though it had been stored for an extende... もっず芋る

䌁業情報

  1. 家具店
  2. 济宀リフォヌム業
  3. 寝宀家具店
  4. リビングルヌム甚家具の店

圓該䌁業による蚘述

Get the look for less with Furniture123’s exclusive range of furniture and accessories. Browse our exclusive collections for your home, office and garden. And for expert advice, call our friendly customer service team or visit your local showroom. We’re the specialist furniture division of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space. *Information correct as of 09/08/2021

Furniture123 offers you

圓該䌁業による蚘述

Plenty of choice
Browse stylish furniture and accessories furnished with on-trend fabrics and finishes. Find the perfect piece for your bedroom, living room, dining room, office, bathroom or garden. Now available with finance, delivery options and free fabric swatches. If in doubt, our friendly customer services team are on-hand to help seven days a week.
Returns policy
Changed your mind? No problem. We’ll let you return a product up to 14 days after its arrival. Or, if your order is yet to be dispatched, log into your account and click 'cancel'.
Delivery
Our couriers deliver six days a week between 9 am and 8 pm. Pick the next day, choose a date or a Saturday delivery slot. Prices start at £4.95 for small pieces of furniture and lighting, and go up to £39.99 for extra-large two-man deliveries, like sofas and summerhouses.
1,000,000+ happy customers
We encourage all our customers to leave an honest review. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

4䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち1の評䟡

One of the worst customer services


One of the worst customer services experience.. completely incompetent people sitting at back . They messed up my deliveries twice for same order. I specifically called and asked them to change my delivery adress and they confirmed each time they confirmed my correct delivery adress and both time ; 20th March and 24th March went to my old house from where I have moved out even though it’s 15 minutes away they wudnt deliver same day to my correct adress and cherry on top v casually gave me option ye take another off day from work or we can refund you like it’s a joke you order something wait for your new home n then ye cus we r so incompetent take the refund
 Horrendous

2026幎3月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Delivery boys were great

Delivery boys were great, they were very polite and made sure we were happy with where they left are furniture, they followed what was said on the boxes to avoid damage ( impressed )
We are very happy with our new garden furniture!

2026幎3月23日
Furniture123 ロゎ

Furniture123 からの回答

Dear Customer,

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our delivery team impressed you with their politeness and care in handling your new garden furniture. It's great to know that they ensured your satisfaction by following the instructions on the boxes to prevent any damage.

We're delighted that you are happy with your new garden furniture! If you're ever in need of other home essentials, we recommend checking out Better Bathrooms for a wide range of products.

Best regards,
Lee

5぀星のうち5の評䟡

Great service

2026幎2月7日
Furniture123 ロゎ

Furniture123 からの回答

Thank you for your positive feedback on our service! We are delighted to hear that you had a great experience with us. If you ever need furniture in the future, please feel free to visit our sister site, Better Bathrooms, for a wide range of bathroom products.
Best regards,
Lee

5぀星のうち5の評䟡

Fast dispatch and delivery to NI

Fast dispatch and delivery to NI. Ordered on a Tuesday, delivered on Thursday the same week. Dining chairs are beautiful and well made.

2026幎3月20日
Furniture123 ロゎ

Furniture123 からの回答

Thank you for sharing your positive experience with us! We are delighted to hear that you received your dining chairs quickly and that you are happy with the quality. If you are looking for more furniture options, we recommend checking out Better Bathrooms for a wide selection.
Best regards,
Mark

5぀星のうち5の評䟡

Well informed at all stages from order to delivery

Well informed at all stages from ordering to delivery. Easy to chose a delivery slot at a time good for me.
Items were well packaged to fully protect the contents. Delivery to the room of my choice was made easy as all dimensions are provided on the website allowing me to check they would fit for delivery. Delivery was swift and personal were polite and friendly.

2026幎3月22日
Furniture123 ロゎ

Furniture123 からの回答

Dear Customer,

Thank you for sharing your positive experience with us! We are delighted to hear that you found the ordering process to be informative and that the delivery was convenient for you. It's great to know that the items were well-packaged and that the delivery team provided excellent service by delivering to the room of your choice.

If you ever need furniture for another room in your home, we recommend visiting Furniture123 for a wide selection of quality furniture.

Best regards,

Lee

5぀星のうち5の評䟡

Nice bed & perfect condition

Nice bed & perfect condition

2026幎3月23日
Furniture123 ロゎ

Furniture123 からの回答

Thank you for your positive feedback about the bed you purchased from us! We are glad to hear that it arrived in perfect condition. If you're looking for more quality furniture, why not check out Furniture123's sister brand, Better Bathrooms, for a range of bathroom products.
Best regards,
Lee

5぀星のうち5の評䟡

Fantastic quality fair price

I ordered a lovely oak effect cot for my 1 year old son and paid for next day delivery.
The pricing of my order was very fair and the cot arrived by 3 pm the following day so I was over the moon.

2026幎3月22日
Furniture123 ロゎ

Furniture123 からの回答

Hello,

Thank you for sharing your positive experience with us! We're delighted to hear that you are happy with the lovely oak effect cot you ordered for your son and that it arrived promptly with next day delivery. It's great to know that you found the pricing fair as well.

If you ever need furniture for other rooms in your home, we recommend checking out Better Bathrooms for a wide selection of products.

Best regards,
Helen

5぀星のうち5の評䟡

Table and Chairs

I’m so happy with my table and 6 chairs
Beautiful furniture excellent service and the delivery man / woman were really polite respectful and helpful
Would highly recommend

2026幎3月21日
自発的なレビュヌ
Furniture123 ロゎ

Furniture123 からの回答

Dear valued customer,

We are delighted to hear that you are happy with your table and 6 chairs from Furniture123! It's great to know that you found the furniture beautiful and that you received excellent service from our team. We're glad the delivery team was polite, respectful, and helpful as well.

If you ever need more furniture or home essentials, we recommend visiting Better Bathrooms for a wide selection of products.

Thank you for recommending us!

Best regards,
Molly

5぀星のうち5の評䟡

On time and no fuss.

On time and no fuss.

2026幎3月22日
Furniture123 ロゎ

Furniture123 からの回答

Thank you for sharing your experience with us! We're thrilled to hear that your delivery was on time and hassle-free. If you ever need anything else, feel free to visit Appliances Direct for a wide range of home appliances.
Take care!
Lee

5぀星のうち5の評䟡

Quick and efficient service

Quick and efficient service

2026幎3月20日
Furniture123 ロゎ

Furniture123 からの回答

Thank you for the positive feedback on our quick and efficient service! We're delighted to hear that you had a seamless experience with us. If you're in need of any other products, we recommend checking out Laptops Direct for a wide range of laptops and tech products.
Take care!
Lee

5぀星のうち5の評䟡

Atentive delivery drivers.

Delivered in time , without any issues.

2026幎3月22日
Furniture123 ロゎ

Furniture123 からの回答

Thank you for sharing your positive experience with us! We're thrilled to hear that your delivery was on time and without any issues. If you're in need of any other home essentials, we recommend checking out Better Bathrooms for a great selection.
Warm regards,
Lee

5぀星のうち5の評䟡

Great value for money

My table & chairs arrived quickly & well packaged, I couldn’t be happier with them, they are exactly as described and great value for money.

2026幎3月20日
Furniture123 ロゎ

Furniture123 からの回答

Hello,

Thank you for sharing your positive experience with us! We're thrilled to hear that your table and chairs arrived promptly and in excellent condition. It's fantastic to know that they met your expectations and were great value for money.

If you're ever in need of other home essentials, we recommend visiting Better Bathrooms for a wide selection of quality products.

Best regards,

Lee

5぀星のうち5の評䟡

Excellent service and product

Excellent service and product

2026幎3月22日
Furniture123 ロゎ

Furniture123 からの回答

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with both our service and product. If you ever need more furniture options, we recommend checking out Furniture123 for more amazing choices.
Take care!
Lee

5぀星のうち5の評䟡

Excellent Service & Product

Our product was despatched and delivered quickly. It’s exceptional quality for the price.

2026幎3月21日
Furniture123 ロゎ

Furniture123 からの回答

Thank you for sharing your positive experience with us! We're delighted to hear that you were pleased with the quick delivery of your order and that you found the quality exceptional, especially considering the price. If you're in need of any other items, we recommend checking out Better Bathrooms for a wide range of quality products.
Best regards,
Helen

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