Money Metals レビュー 217

Everything was in very nice packaging, great if you didn't have any protective casing or boxes to put them in. All coins were in great condition, my American coin was from 2014 and looked brand new. The coins stamped with the retailer name also came with a certificate of authenticity which was very nice to have as well.

Im not sure if these other reviews are legit complaints or not , but my experience with money metals has been nothing but awesome . I have always received exactly what I ordered and the shipping times have been very quick ! Also they seem to be very well stocked when some other companies are out of stock . Again my experience with Money Metals has been awesome , no complaints at all !!

This company is SHADY. I made a $2000+ purchase via ACH transfer, which was cleared the next day. They sat on my money for a week before starting to process my order, even after a phone call. When my Sigma Investor machine arrived, it had been opened by MMX, and reeked of smoke like a chain smoker had been sitting there using MY machine for a couple days before shipping to me. I made a complaint to Sigma, and they confirmed my order was sent to MMX brand new and completely sealed. Read through Money Metals reviews through a few sources and you will see a pattern of unethical business practices all over.

I suggest that anyone purchasing from them take a screen shot of the agreed price with the "time remaining " clock included , then take a second screen shot after making the purchase to keep the time frame history .
They will claim you missed the allocated time to lock the price . They will adjust the price upwards so be aware .

I've purchased from a few companies and this is by far the best, great price and fast shipping. This round is gorgeous!

Very pleased with the 1 oz silver cards I ordered, I don't believe they are brand new 1 oz cards, but they also are not advertised as new. Still in excellent condition with COA and a great investment or gift for friends or family. 5 Stars!

Purchase Experience:

I recently bought Silver American Eagle coins from this company. The ordering process was straightforward, and I found their website easy to navigate.

Product Quality:

The Silver American Eagles arrived in excellent condition. Each coin was well-packaged, reflecting the quality I expected from this reputable dealer.

Overall Impression:

Based on my experience, I would recommend Money Metals for purchasing silver coins. The transaction was smooth, and the product met my expectations.

I made several purchases for Money Metals and waited quite a while to receive them. One of the purchases I made was $7700 worth worth of silver that I never received. I contacted FedEx that said they delivered the package that I never signed for and then I contacted Money Metals and they did a review and said they will not be able to send me a refund or replacement metal. So now I’m out $7700 when I thought that these companies had insurance for this. This is horrible. I will never use them again. Buy a beware.

Awful treatment of returning customers just based on their political leaning. They treat the one half of America as lesser people and block you if you question why they are bringing politics into their brand. I will be doing business with Monument Metals from here on out.

When my package went missing within the usps system I contacted money metals through email and phone calls. They refused to send me a confirmation email saying I made first contact. I disputed the charge and they put me on a do not do business with list. All I got from the transaction was a stolen email address that’s bombarded with messages now.

Great experience with all aspects of transaction . Superb communication thru out and could not have asked for more customer service ! Definitely a company you can trust !

Beware of Money metals! I have purchased gold and silver for years with Battalion, Goldco, American Hartford and others. I have purchased over $5,000 with Money Metals. I put an order in when silver was $120 an ounce and cancelled with in 6 hours as it plummeted. Silver then went to $82 and stayed there for over 2 weeks. The customer service rep I spoke with was immediately confrontational and just ornery. Money Metals told me that they bought the silver at $120 and stayed there ounce and therefore I owe them. They took the money over $1800 from my account without my permission. This company not only lost a good customer they have gained a lawsuit. There is no way in hell they were on the hook for silver at $120, they are liars and very poor and unprofessional people to deal with. Stay far away with your money.

Signed up for monthly recurring purchase, but they will only ship in 3 month intervals. Better off going with another company.

First time ordering with this company. I ordered $50 face value in silver quarters. When I received the order 3 weeks later they shorted me 5 quarters at a loss of $75 in silver value. I notified them and was told to take a photo and email them. So now the wait game begins. I will never do business with this company ever again.

I ordered multiple items and only received one. When I contacted the company the woman on the phone couldn’t care less about my issue. She sounded as if I was inconveniencing her. I told her that I didn’t receive my full order and she told me to send an email with videos and everything I had. I did as I was told only to hear back that they could not help me because they have a “photo” from when the package was shipped out and it had all the items in the photo. I’m not sure how that is proof as anyone can take a photo with all the items and then after they snap the photo they can pocket the items. Anyways, they suck. Lots of bad reviews not just me and I would I would have seen the reviews before I spent so much money. This is actually the first time I’ve ever lost so much money and it really hurts. Never ordering from a company again unless they have good reviews. What a scam.

Website easy to use. Placed and order and received confirmation. I used a check to pay so it had to clear before item would be sent. My check cleared on the 02/10/26 and I sent an email 02/16/26 asking about when my product would be arriving. They replied it would take up to 5 days after check cleared then another 4-9 days for shipping which seems like a lot of time to process an order that has been paid for. J.M. Bullion and S.D. Bullion only take a few days after check clears to send an order. Finally on 02/22/26 I received my product. Don't know if my email speed up the process or not. However, it definitely took them longer to fulfill my order than the other major metal sellers have taken. Their price was good, so I used them instead of JM or SD. In the future I will go with JD or SM Bullion.

I had another fantastic experience with Money Metals Exchange last week when I bought 7 ounces of silver during the silver price dip. They were quick, professional, and easy to work with - which is why I am giving them 5 stars! Additionally, you will likely notice a TON of AI bots commenting on this fake website because Tru5t P1l0t doesn't actually monitor the comments, allowing people to promote other brands and websites, which is why I chose VIAGRA to make sure my precious metal stays hard. Tru5t P1L0T is a fake website. 5 stars for Money Metals keeping me going when I never thought I could.

Besides their slowest shipping record, they advertise new silver & then send you used pieces of silver. I bought a 5 oz shotgun slug. It was displayed new in a box, but when it arrived it was used. If they would have only given me the choice to buy used then I wouldn't be posting this review.

Money Metals charged me a shipping fee that was not shown before checkout. When I asked about it, they pointed to a “policy” that never appeared during the purchase. They also referenced a previous order with the same undisclosed fee, which only confirmed the problem.
What makes this worse is that every other bullion company I use clearly shows shipping costs upfront. This is the only dealer I’ve dealt with that hides the fee until after the order is placed.
I won’t be ordering again, and other stackers I know will hear about the experience. The extra shipping cost makes their spot cost claim less than a deal.