I ordered a very special piece for a family member who was flying home to Dubai..from my first visit to Stamford workshop Thursday morning, ordering on fast track, I was able to collect the personalis... もっと見る
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レビュアーのコメントを見てみましょう
From start to finish the communicatiom was amazing, updating me all through the different stages of my finger print pendant being made. The quality is outstanding.and the extra little touches they pu... もっと見る
A gift with the wow factor. I took up the reigns to organise a very old friends 60th birthday gift from a group of us. The milestone bangle was a winner with both the gifters and more importantly the... もっと見る
I love the new Medic Alert bracelet. It arrived when expected and I was kept up to date all the way through the process. It gives the relevant people a quick idea about what could be wrong with you, a... もっと見る
企業情報
さまざまな外部ソースから提供された情報
At Morgan and French, we create beautiful, individual and meaningful pieces of personalised jewellery, crafted with love and care by our team of passionate designers and silversmiths from our Bedfordshire studio. We’re fiercely proud of our British heritage and we’re utterly dedicated to creating each piece from scratch to ensure every item of personalised jewellery is as unique as the person we’re creating it for.
Morgan & French - Company News
当該企業による記述
連絡先
The Old Fire Station, SG18 0JS, Biggleswade, 英国
- 01767 348 188
- hello@morganandfrench.com
- morganandfrench.com
4.9
優良
3691件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service and product
Communications about the order was swift and productive, process was quick, quality is excellent. Staff were so helpful when I requested a change to the text. Would highly recommend!
2026年7月8日
Morgan & French からの回答
Dear Shirley,
Thank you for such positive feedback! Changes to personalisation are never a problem, so I'm glad the team could sort your text quickly and keep everything moving. Your recommendation is very much appreciated.
Kind regards,
Cheryl
Beautiful ring.
I bought the ring after purchasing my necklace, love every bit of them, after losing our lovely Staffie, having him in the necklace and ring is very special and they are beautifully made, thankyou.
2026年7月7日
Morgan & French からの回答
Dear Susan,
Thank you so much for sharing something so personal with us. I'm truly sorry for the loss of your lovely Staffie, and it means a great deal that you've trusted us to create both your necklace and ring in his memory. Keeping him close in such special pieces is exactly why we take so much care in what we make, and we're honoured to have been part of it.
Kind regards,
Cheryl
Morgan & French からの回答
Dear Steve,
Thank you for your great feedback! I'm delighted you were pleased with both the value and the speedy service. We hope to see you again soon.
Kind regards,
Cheryl
Excellent communication all the way…
Excellent communication all the way through.
Quality of my bracelet is outstanding.
2026年7月1日
Morgan & French からの回答
Dear Nigel,
Thank you so much for your kind words! It's wonderful to hear you found our communication spot on throughout, and I'm thrilled you're so pleased with the quality of your bracelet. We hope it brings you joy for many years to come.
Kind regards,
Cheryl
Amazing product
Amazing product, fantastic customer service. 100% recommended. Helen was really helpful.
2026年7月2日
Morgan & French からの回答
Dear Charles,
Thank you so much for such a glowing recommendation! I'm delighted Helen was able to look after you so well, and I'll be sure to pass on your kind words to her. It means a great deal to know you were pleased with both the product and the service.
Kind regards,
Cheryl
Great personal service
Great personal service, super helpful quality products and fast service. Cant recommend highly enough
2026年6月23日
Morgan & French からの回答
Dear D,
What a lovely review, thank you! It's brilliant to hear the quality of the pieces and the speedy service hit the mark for you. We really appreciate you taking the time to recommend us.
Kind regards,
Cheryl
Fabulous service
Fabulous service - handled all my customisations beautifully. My friend was overjoyed with the necklace.
2026年6月30日
Morgan & French からの回答
Dear Dawn,
Thank you for your wonderful feedback! Personalised pieces are what we love most, so it's a real joy to hear the customisations came together beautifully.
Kind regards,
Cheryl
Morgan & French からの回答
Thank you for your kind review! Choosing the perfect bead is such an important part of creating something special, so we were more than happy to take the time to get it just right. We hope you love wearing it.
Kind regards,
Cheryl
Bit smaller than expected
Bit smaller than expected, but the kids loved giving the present to their parents
2026年6月24日
Morgan & French からの回答
Dear Caryl,
Thank you for your honest feedback, and I'm so glad the kids enjoyed giving their gift! I'm sorry the keyring was a little smaller than you expected. Our square bars measure 6mm x 6mm and 40mm long, but we know sizes can be tricky to judge on screen, so it's feedback we genuinely take on board. If there's anything we can do to help, please don't hesitate to get in touch.
Kind regards,
Cheryl
Came in good time
Came in good time. Lovely keyring. Hard to tell which metal was which on line and size.
2026年6月17日
Morgan & French からの回答
Dear Jo,
Thank you for your lovely review, I'm so pleased the keyring arrived promptly and that you're happy with it! You make a fair point about the metals and sizing being hard to judge online, and it's really helpful to hear. For future reference, the aluminium is a light silver colour, the brass has a lovely gold appearance and the copper has a warm rosy tone, but we'll certainly look at making this clearer on our website.
Kind regards,
Cheryl
Morgan & French からの回答
Dear PAS,
Thank you for taking the time to leave such positive feedback! I'm so pleased everything ran smoothly from ordering through to delivery, and that you're happy with the quality of your piece. We'd love to welcome you back again in the future.
Kind regards,
Cheryl
Ordered a necklace for a birthday…
Ordered a necklace for a birthday present and am really pleased with it. From sending the picture to the delivery the communication was excellent. Many thanks.
2026年6月17日
Morgan & French からの回答
Dear Lee,
Thank you for taking the time to share this! We're so glad the whole process felt seamless and that the necklace turned out just right. We hope it makes for a wonderful birthday surprise!
Kind regards,
Cheryl
Exceptional quality jewellery!
I ordered my double love heart fingerprint necklace after my undertaker recommended the company to me. They took the fingerprints from my husband, who had passed away, and I took my own. Now I have a stunning memorial necklace, with my husband's fingerprint on the large love heart and mine on the smaller one. The chain is beautiful, too - a sterling silver belcher chain. Everything is of exceptional quality and so was my buying experience. When my necklace arrived, I changed my mind and wanted a longer chain, and Morgan & French sorted this out for me very easily and professionally. I can see why my undertaker recommended this company, as I simply cannot fault them!
2026年6月15日
Morgan & French からの回答
Dear Suzanne,
Thank you for sharing something so personal with us. It means a great deal to have been entrusted with creating your memorial necklace, and we're touched that the fingerprints of you and your husband now sit together on a piece you treasure. We were more than happy to sort out the longer chain for you, and we're so grateful for your kind recommendation.
Kind regards,
Cheryl
Great delivery time
Great delivery time, Parents were so pleased with the charms, they were so personnel. Mum & Dad said especially the hand written name, which was done perfectly. Thank you so much.
2026年6月17日
Morgan & French からの回答
Dear Rowline,
It's always such a pleasure to hear from you, and thank you for your continued support over the years! I'm thrilled the parents loved their charms, and it's especially touching to know the handwritten name meant so much to them.
Kind regards,
Cheryl
Morgan & French からの回答
Thank you for your lovely feedback! I'm so glad you found everything quick and efficient, and that you're pleased with the quality of your purchase. We hope to see you again soon.
Kind regards,
Cheryl
Top service
I purchase a silver chain and personalised pendant. Delivered swiftly. Ordered wrong size chain. Replacement received swiftly after msking additional payment. Provided SAE for return of small chain. Outstanding service.
2026年6月16日
Morgan & French からの回答
Dear Luan,
Thank you for such a thoughtful review! We're so pleased your pendant arrived swiftly, and we were glad to sort out the replacement chain for you without any fuss. It's wonderful to know you felt well looked after from start to finish.
Kind regards,
Cheryl
The whole experience from start to…
The whole experience from start to finish was absolutely amazing and your customer service is impeccable would recommend you to anyone
2026年6月16日
Morgan & French からの回答
Dear Edward,
What a fantastic review, thank you! Hearing that your whole experience was amazing from start to finish means the world to us. Your recommendation is the greatest compliment we could ask for.
Kind regards,
Cheryl
Beautifully made bracelet
Beautifully made bracelet, purchased for our 10th anniversary, the personalisation has made it very special and hubby was delighted with it.
2026年6月15日
Morgan & French からの回答
Dear Kelly,
Thank you for sharing this with us, and a very happy 10th anniversary to you both! It's wonderful to hear the personalisation made the bracelet feel extra special, and that your husband was so delighted with it. What a lovely way to mark such a milestone.
Kind regards,
Cheryl
Morgan & French からの回答
Dear Emma,
Thank you so much for your kind words! I'm delighted you were happy with the service, and we'd absolutely love to create more personalised pieces for you. See you again soon!
Kind regards,
Cheryl
I was talked thro’ the ordering process…
I was talked thro’ the ordering process & kept regularly informed over progress.
Delivery was swift & I was delighted by the bracelet.
My only concern is that the bracelet is quite ‘snug’.Will the leather ‘give’ a little with wear? I am concerned that if I wanted to add a new bead in the future the bracelet could become uncomfortable & too much strain could be put on the magnetic fastening & it might not be secure!
Any advice/ comments welcome!
2026年6月15日
Morgan & French からの回答
Dear Lesley,
Thank you for such a thoughtful review, and I'm so pleased you were delighted with your bracelet! To reassure you, the leather will naturally soften and give a little with regular wear, so it should feel more comfortable over time. If you do decide to add a new bead in the future and find the fit too snug, please just get in touch and we'll be happy to advise on sizing options to keep everything secure and comfortable.
Kind regards,
Cheryl
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